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Home & Garden

Derila Pillow

216 reviews

4.4216 reviews
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About Derila Pillow

Data updated
Website
derila.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
216 reviews
Replies to negative
100% (7/7)
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Is Derila Pillow legit?

Derila Pillow (derila.com) has a 4.4 out of 5 rating on OK.one, based on 216 user reviews collected here. It is listed under Home & Garden and its reputation is good. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

K
Kurt Scheiderman · 2 reviews · Experienced 2026-08-07 ·

Easy to purchase

Easy to purchase. We will give it a try

Reply from Derila Pillow2026-08-07

Hi Kurt, Thanks for taking a moment to share your review. I’m glad to hear the purchase process was straightforward, and I hope Derila works really well for you once you’ve had the chance to try it. Best regards, Joan Torres Derila Customer Care Manager

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Isabel Prazeres · 1 review · Experienced 2026-08-07 ·

Good experience to buy

Reply from Derila Pillow2026-08-07

Hi Isabel, I’m really glad to hear that buying from Derila was a good experience for you. Knowing that everything went smoothly means a lot to me and the whole team. Thanks for taking a moment to share this and for trusting Derila. Best regards, Joan Torres Derila Customer Care Manager

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Mick ni Grand ;< · 33 reviews · Experienced 2026-08-01 ·

150994-2257 og Barbie lego Harry kl.

Reply from Derila Pillow2026-08-07

Hello, Thanks a lot for taking the time to leave us a 5-star review. I really appreciate your support and I’m glad to see you’ve chosen Derila. If you ever have any questions or need assistance in the future, you can always reach the team via https://derila.com/contact-2. Best regards, Joan Torres Derila Customer Care Manager

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Христина Макелова-Кръстева · 1 review · Experienced 2026-08-07 ·

To fulfil pleasantly their time for purchising

I spend my time 😉 great. Shopping was easy to realise through your site and pleasant to do so.

Reply from Derila Pillow2026-08-07

Hi Христина, Reading your review really made my day. I’m glad to hear that you enjoyed spending time on our site and that the whole shopping process felt easy and pleasant for you. It means a lot that you chose Derila and then took a moment to share this experience. Best regards, Joan Torres Derila Customer Care Manager

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Judylee BakerWeathers · 2 reviews · Experienced 2026-08-07 ·

My order went through without…

My order went through without hesitation Thank you!!

Reply from Derila Pillow2026-08-07

Hi Judylee, Reading your review really made my day – I’m glad to hear your order went through smoothly and that everything felt easy for you. I truly appreciate you taking a moment to share this and for rating us 4 stars; it helps me see that we’re on the right track with our ordering process. Thank you again for choosing Derila. Best regards, Joan Torres Derila Customer Care Manager

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Prodip Roy · 2 reviews · Experienced 2026-08-07 ·

quick response

Reply from Derila Pillow2026-08-07

Hi Prodip, It’s great to hear that you received a quick response from us and that this led to a 5-star experience. I’m really glad the team could be there for you when you needed it. Thanks a lot for taking a moment to share this—it genuinely encourages us to keep up this level of service. Best regards, Joan Torres Derila Customer Care Manager

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Cynthia Koepp · 1 review · Experienced 2026-08-06 ·

I do not like all the extra offers…

I do not like all the extra offers coming in after I have ordered the pillow. I might have chosen other accessories, if I could have had the time to consider the benefits and the price, etc. But not when pressured to do so because the clock is ticking away. I am hoping that I the pillow will work for me--I have many difficult nights since I began using the CPAP in 2003!

Reply from Derila Pillow2026-08-07

Hi Cynthia, Thank you for sharing this and for giving Derila a try, especially when you’ve already been dealing with difficult nights since starting CPAP. I really hope the pillow brings you some much-needed relief and comfort. I hear you about the extra offers and the countdown pressure after placing your order. That kind of experience can feel rushed when you’d prefer a bit more time to weigh up the accessories and prices calmly. I’ll make sure your comments are shared with the team, as this kind of feedback is exactly what helps me push for a smoother, less pressured checkout experience. I’m genuinely hoping the pillow turns into good nights of sleep for you. Best regards, Joan Torres Derila Customer Care Manager

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Gina Puglisi · 4 reviews · Experienced 2026-08-05 ·

quick easy straight forward

Reply from Derila Pillow2026-08-06

Hi Gina, It’s great to hear that everything felt quick, easy, and straightforward for you—that’s exactly the kind of experience I want our customers to have with Derila. Thank you for taking a moment to share this and for the 5-star review. Best regards, Joan Torres Derila Customer Care Manager

D
Diana Melvin · 1 review · Experienced 2026-08-04 ·

Product lived up to its expectations

Product lived up to its expectations; clarity of information about ordering and delivery. Prouuct is easy to use, and so far very effective.

Reply from Derila Pillow2026-08-06

Hi Diana, Reading your review really made my day. I’m glad to hear the product is doing exactly what you hoped for and that the ordering and delivery information felt clear and straightforward. It’s also great to know you’re finding it easy to use and already very effective. I truly appreciate you taking the time to share this experience and for the 5-star rating. Thank you for choosing Derila. Best regards, Joan Torres Derila Customer Care Manager

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Marjorie Archer · 5 reviews · Experienced 2026-08-06 ·

too many extras!

Reply from Derila Pillow2026-08-06

Hi Marjorie, Thanks for leaving a 4-star review—I’m glad to know your overall experience was positive. I also hear your point about there being too many extras. Add-ons and upsells should feel helpful, not overwhelming, so I’ll make sure your comment is shared with the team as we review how we present options during the buying process. I really appreciate you taking a moment to flag this. Best regards, Joan Torres Derila Customer Care Manager

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Elizabeth Baldwin Chayer · 2 reviews · Experienced 2026-08-06 ·

ORDER FORM EASY TO USE

Reply from Derila Pillow2026-08-06

Hi Elizabeth, It’s great to hear that you found the order form easy to use. I’m really glad the process felt straightforward and smooth for you. I appreciate you sharing your experience and the 5-star rating—it really encourages me and the whole Derila team to keep refining every step of the journey. Best regards, Joan Torres Derila Customer Care Manager

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Maria Gaston · 1 review · Experienced 2026-08-05 ·

Good experience

Reply from Derila Pillow2026-08-06

Hi Maria, It’s great to hear you’ve had a good experience with Derila. I’m really glad your overall impression has been positive. I appreciate you taking a moment to share this—reviews like yours encourage me and the whole team to keep doing better every day. Thanks again for choosing Derila. Best regards, Joan Torres Derila Customer Care Manager

L
Lester Rapaport · 2 reviews · Experienced 2026-08-05 ·

Pictures of real people using your…

Pictures of real people using your sleepshade from multiple/different views. Thank you

Reply from Derila Pillow2026-08-06

Hi Lester, Reading your review made my day, and I’m really glad to see your 5-star rating for Derila. I appreciate your suggestion about showing more photos of real people using the sleepshade from different angles. Input like this is very helpful as I look at how we present our products and make them easier to understand before purchase. Thank you again for sharing your thoughts and for choosing Derila. Best regards, Joan Torres Derila Customer Care Manager

J
Janis Eliason · 1 review · Experienced 2026-08-05 ·

On line advertising

Reply from Derila Pillow2026-08-06

Hi Janis, Reading your review and seeing your 5-star rating really made my day. I’m glad your experience with our online advertising led you to discover Derila and felt positive enough to share. I genuinely appreciate you taking a moment to rate us, as it helps others learn about our brand as well. Best regards, Joan Torres Derila Customer Care Manager

S
Steve Wong · 1 review · Experienced 2026-08-05 ·

Annoying pop ups

Reply from Derila Pillow2026-08-06

Hi Steve, Thanks for taking the time to leave a 4-star review. I’m glad you felt positive enough about your overall experience to rate us well, and I really appreciate you pointing out the annoying pop-ups. Those kinds of interruptions can definitely take away from browsing comfortably, and your comment is helpful as I review how our website behaves for customers. I’ll make sure this feedback is shared with the team as we continue refining the online experience. Best regards, Joan Torres Derila Customer Care Manager

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Michael Bame · 1 review · Experienced 2026-08-05 ·

website review

The website is easy to use. However, I would prefer to have all the add-ons shown at once instead of one at a time. Eventually, the total price with all the add-ons, pillow cases, anti-microbial coatings, and thermal control, increased the total cost of the system significantly.

Reply from Derila Pillow2026-08-06

Hi Michael, I’m glad to hear you found the website easy to use—that’s exactly the kind of experience I want people to have when they’re ordering Derila. I also appreciate you calling out how the add-ons are presented and how quickly the total can add up. Clearer visibility of all options and pricing during checkout is important, and I’ll be sharing your comments with the team as we keep refining the way the extras are displayed. Thanks for taking the time to explain what would have made the process feel better for you. Best regards, Joan Torres Derila Customer Care Manager

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Peter Young · 3 reviews · Experienced 2026-08-06 ·

No comment to add

Reply from Derila Pillow2026-08-06

Hi Peter, Thank you for taking the time to leave a 5-star review, I really appreciate it. I'm glad to see your positive rating and I hope your experience with Derila continues to go well. Best regards, Joan Torres Derila Customer Care Manager

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Greg Cose · 1 review · Experienced 2026-08-06 ·

Too many questions upon checkout

Reply from Derila Pillow2026-08-06

Hi Greg, Thanks for taking the time to leave a review and rating us 3 stars. I hear you on the number of questions during checkout — that process should feel quick and straightforward, not tedious. I’ll make sure your comment is shared with the team as we keep refining the ordering experience. I appreciate you flagging this. Best regards, Joan Torres Derila Customer Care Manager

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Tanya Turner · 1 review · Experienced 2026-08-05 ·

Easy to order.

Reply from Derila Pillow2026-08-06

Hi Tanya, It’s great to hear that you found it easy to place your order with Derila. A smooth checkout experience is exactly what I want for every customer. Thank you for sharing your experience and for the 5-star review. Best regards, Joan Torres Derila Customer Care Manager

S
Somendra Mohan Das · 1 review · Experienced 2026-08-06 ·

Great experience

Reply from Derila Pillow2026-08-06

Hi Somendra, Reading your review put a smile on my face – I’m really glad to hear you had a great experience with Derila. It means a lot that you took the time to share this and rate us so highly, and I truly appreciate your support. Best regards, Joan Torres Derila Customer Care Manager