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Beauty & Well-being

Dermwarehouse

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202 reviews

4.8202 reviews
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About Dermwarehouse

Data updated
Website
dermwarehouse.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (7/7)
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About this business

DermWarehouse.com is a dermatologist-owned and operated skin care and beauty website, serving customers from around the country. Founded by board-certified dermatologist, Dr. Alan J. Parks, DermWarehouse offers high-quality, professional-strength skin care, makeup, and hair care products as well as expert advice, information, and tips. Our aim is to help you look and feel confident, radiant, and healthy and our knowledgeable staff is hands-on and eager to lend their support! We love making recommendations about the best products to meet our customers’ needs, so let us guide you to the skin you’ve always dreamed of.DermWarehouse is a family owned and operated business. Dr. Parks is the dermatologist behind the brand. His wife, Robin, is in charge of the shipping and logistics. Their daughter, Stefanie, runs vendor relations and handles the day-to-day operations, and their son, Jason, is the digital marketing guru. Founding DermWarehouse has been a long-time dream for the Parks family!DermWarehouse is unique in our obsession with quality and customer service. Not only do we offer the highest quality skin care, makeup, and hair care brands, our goal is to ensure that customers are able to make informed decisions about which products will be most beneficial for them and their skin care needs. We want you to look and feel beautiful, but we also want you to understand the products you’re using and know why they work. We offer our customers a uniquely complete and positive online skin care experience and we will spare no effort in helping you achieve the highest quality results for your skin.

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Is Dermwarehouse legit?

Dermwarehouse (dermwarehouse.com) has a 4.8 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-12.

What people say

Great customer support!…

My device had an issue when I was checking out. I restarted the order and checked out successfully only to realize I failed to include the discount code. I called the support center and explained the situation. The representative immediately knew what order I was referring to and applied the discount code to my order for me.

Reply from Dermwarehouse2026-03-16

Thanks so much, Bob! We can't tell you how much we appreciate your business!

I ordered 3 age smart lip complex…

I ordered 3 age smart lip complex products. I only received 2 of the 3 and they were not the age smart as shown on your website. I emailed back and was told the third one would come but never did and not being the age smart was not addressed.

Reply from Dermwarehouse2026-03-06

Thank you for shopping with us, Cathy! I'm sorry for any confusion, we did email you back letting you know that the brand did change the packaging and has removed the words Age Smart from the bottle. We did not get a reply back from you when we inquired if you would like to return the product or to confirm you never received your 3rd bottle.

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