For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Beauty & Well-being

Dermwarehouse

ClaimedCollecting reviews

202 reviews

4.8202 reviews
Write a review

About Dermwarehouse

Data updated
Website
dermwarehouse.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (7/7)
Do you own Dermwarehouse? Claim this profile for free and start replying to reviews.

About this business

DermWarehouse.com is a dermatologist-owned and operated skin care and beauty website, serving customers from around the country. Founded by board-certified dermatologist, Dr. Alan J. Parks, DermWarehouse offers high-quality, professional-strength skin care, makeup, and hair care products as well as expert advice, information, and tips. Our aim is to help you look and feel confident, radiant, and healthy and our knowledgeable staff is hands-on and eager to lend their support! We love making recommendations about the best products to meet our customers’ needs, so let us guide you to the skin you’ve always dreamed of.DermWarehouse is a family owned and operated business. Dr. Parks is the dermatologist behind the brand. His wife, Robin, is in charge of the shipping and logistics. Their daughter, Stefanie, runs vendor relations and handles the day-to-day operations, and their son, Jason, is the digital marketing guru. Founding DermWarehouse has been a long-time dream for the Parks family!DermWarehouse is unique in our obsession with quality and customer service. Not only do we offer the highest quality skin care, makeup, and hair care brands, our goal is to ensure that customers are able to make informed decisions about which products will be most beneficial for them and their skin care needs. We want you to look and feel beautiful, but we also want you to understand the products you’re using and know why they work. We offer our customers a uniquely complete and positive online skin care experience and we will spare no effort in helping you achieve the highest quality results for your skin.

Written by the business, not verified by us.

Is Dermwarehouse legit?

Dermwarehouse (dermwarehouse.com) has a 4.8 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-12.

What people say

Needed item right away

I am on auto ship of my product and needed it sooner than expected. It was very easy to ask for it to be shipped right away by going to my account online. It was processed right away! Great communication and service as always. I have been buying my product from Dermwarehouse for about 2-3 years now and am very pleased with their customer service.

Reply from Dermwarehouse2026-04-03

Thank you so much, Karen! We are always here for you whenever you need us!

Excellent Customer Service and Fresh Replacement – Truly Impressed!

I would like to express a big thank you to Derm Warehouse for their outstanding customer service. I honestly did not expect such a quick response to my questions, and I was pleasantly surprised by how fast and helpful their team was. Even more, I truly appreciate that they sent me a replacement serum without any hassle. The original one I received seemed slightly oxidized and had lost some of its qualities, but the replacement they sent is clearly fresh and exactly how it should be. I know this product very well since it’s my favorite serum, and I use it regularly, so I can confidently say the replacement meets all expectations. Thank you again for your professionalism, fast responses, and excellent service. I really appreciate it!

Reply from Dermwarehouse2026-04-02

Thank you, Maryna! We are so happy to hear you had a great experience with us!

Wonderful product and company

I love this company and really love the lash serum! I have tried many and this is the only one that truly works! I will continue to purchase. Also, the customer service is amazing-replies are immediate and they really care and want the customer happy!!

Reply from Dermwarehouse2026-04-02

Thank you so much, Carla! We are so happy you had a great experience with us!

People also looked at