desertoutlets.com - Online Retailer of Books, Audiobooks, How-To DVDs and More... Fast Friendly Service & FREE Shipping on All Orders.
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desertoutlets (desertoutlets.com) has a 5.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 3 of them were added in the last 12 months. Last updated 2026-09-04.
The professionals at Desert Outlets provide truly exceptional customer service. A problem arose that was not at all their fault, but the issue was quickly and graciously resolved by Michael and Emily. Such amazing service is so rare these days, and very much appreciated. Thanks again!
Reply from desertoutlets2021-10-22
Dear Claudia, Thank you for your review and for your continued patronage. We appreciate you taking the time to share your experience with us and the Trustpilot community and we look forward to serving you again.
This was a great purchase, reasonable price, the record was accurately graded, the jacket was in worse shape but still serviceable, and Im more inclined to forgive a worn jacket than I am a worn out record. I cant fault them for the shipping, usps took extremely long to deliver this, no idea why but at least the shipping updates let me know it would be late. Ultimately I got my purchase and it sounds great, Im very pleased.
Reply from desertoutlets2021-01-18
Paul, Thank you for your review. We appreciate you taking the time to share your experience with us and the Trustpilot community, please accept our sincere apologies on behalf of USPS, they usually deliver our items quickly and safely but as you know this year has been very challenging for them. we look forward to serving you again.
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