Quality
Quality, delivery service
Reply from Desktronic2026-07-30
Thank you for your review! Glad the quality and delivery met your expectations. The Desktronic Team
About Desktronic
Data updated- Website
- desktronic.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 82% (18/22)
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About this business
Desktronic designs ergonomic office furniture for people who spend their working day at a desk. Hundreds of thousands of customers across ten European and US markets have bought from us, and we've earned more than 17,000 five-star reviews on independent review platforms. We sell direct, which is why materials and engineering you'd expect at the premium end don't carry a premium price.Our range covers electric height-adjustable standing desks, ergonomic office chairs, monitor arms, cable management systems and desk accessories. Desks come in multiple sizes and finishes, with dual-motor lift systems, programmable height presets and load capacities suited to multi-monitor setups.We sit deliberately in the middle of the market. The materials, engineering and finish are what you'd expect at the premium end – the price isn't. That gap comes from how we sell rather than what we make: going direct to customers, with no retail middlemen, is what pays for the build quality. Frames, motors and moving parts are specified for daily use over years, not months, and our warranties reflect that, running up to 15 years on selected components. Full terms are listed on each product page.Whether you're fitting out a home office, a hybrid workspace or a full commercial floor, the aim is the same: a desk setup that adapts to your height, posture and working habits instead of forcing you to adapt to it. Moving between sitting and standing through the day reduces the strain of holding one position, and a properly configured desk and chair make that switch effortless.Orders ship free, and our own support team handles every inquiry and warranty claim directly.Contact us in your market🇩🇪Germany & 🇦🇹Austria – desktronic.de · [email protected] · +49 800 1806102 · +43 800 300245🇬🇧United Kingdom – desktronic.co.uk · [email protected] · +44 800 102 6020🇫🇷France – desktronic.fr · [email protected] · +33 800 90 68 11🇵🇱Poland – desktronic.pl · [email protected] · +48 732 144 567🇸🇪Sweden – desktronic.se · [email protected] · +46 435 75 20 33🇩🇰Denmark – desktronic.dk · [email protected] · +45 32 33 05 22🇱🇹Lithuania – desktronic.lt · [email protected] · +370 691 98585🇳🇱Netherlands – desktronic.nl · [email protected] · +31 970 10288580🇧🇪Belgium – desktronic.be · [email protected] · +32 78 48 01 07🇺🇸United States – desktronic.com · [email protected] · +1 833 200 3692
Written by the business, not verified by us.Is Desktronic legit?
Desktronic (desktronic.com) has a 4.5 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 88% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 82% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-07.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Many consumers frequently praise the exceptional overall quality of the adjustable standing desks and comfortable ergonomic chairs, noting that putting everything together is simple and straightforward. People truly love the smooth, quiet motorized height adjustments and remarkably sturdy builds, making daily office work exceptionally comfortable. Some reviewers were not happy with unexpected delivery delays, occasional courier tracking issues, and receiving damaged items featuring severely scratched tabletops. A few people also mentioned that certain pre-drilled screw holes were misaligned, meaning users frequently needed a power drill to successfully finish the installation process.
Auto-generated from all reviews of this business. For reference only.What people say
The table overall is good quality
The table overall is good quality, but some main things just wasn't right. We ordered the table 140x70 - received it in 138x68 dimensions. The wholes were off, probably because of it we needed to drill all the remaining wholes. For extra equipment like drawer and wire hangers we had to drill as well, but this we could probably call customer flexibility to put the extras where we want.
Reply from Desktronic2026-08-12
Hello, Thank you for your review! We're glad to hear the overall quality met your expectations. We're sorry to hear the table didn't arrive in the dimensions you ordered, and that the pre-drilled holes weren't properly aligned, requiring you to drill them yourselves. We'll be in touch to look into this and help make it right. Best regards, Desktronic
I love this chair!
I was really surprised by how fast my chair arrived! And to say this is the most comfortable desk chair I've ever used is an understatement! I went from chronic neck and shoulder pain after a day at my desk, to no pain at all within a week or so with the SitOne chair. I highly recommend it!
Reply from Desktronic2026-07-29
Hello Kelly, Thank you so much for this wonderful review! We're thrilled to hear the chair arrived quickly and has made such a real difference with your neck and shoulder pain. It means a lot to know it's helping you feel more comfortable at your desk every day. Thank you for the recommendation! Best regards, Desktronic
The desk is of amazing quality and the…
The desk is of amazing quality and the instructions are easy to follow. Great variety of choices as well
Reply from Desktronic2026-07-29
Hello, Thank you for your kind review! We're happy to hear you're enjoying the quality of the desk and found the instructions easy to follow. Glad the range of choices worked well for you too. Best regards, Desktronic
Great service
Great service Quick reply’s Great product
Reply from Desktronic2026-07-29
Hello, Thank you for your feedback! We're so glad to hear you're happy with both the product and our service. We really appreciate you taking the time to share your experience, and we hope you enjoy your purchase! Best regards, Desktronic
Free chair sendback
Reply from Desktronic2026-07-30
Hello Grzegorz, Thank you for your feedback! Glad to hear the chair return didn't cost you anything, that's exactly how it should work. Best regards, Desktronic
Solid and elegant.
Desk is solid and most likely can endure a lot for years. Design is sleak and modern. Height adjustment od fast. One thing I personally dislike is the desks anti collision system which is not sensitive at all for my needs (I know there is setting to adjust it but still max sensitivity needs strong resistance to stop movement).
Reply from Desktronic2026-07-28
Hello Michal, Thank you so much for the detailed review, glad the sturdiness, sleek design, and fast height adjustment are working well for you. Thanks also for the honest feedback on the anti-collision sensitivity, that's really useful for us to hear and we'll pass it along. Best regards, Desktronic
quick and good delivery
quick and good delivery, quality of products
Reply from Desktronic2026-08-04
Hello Rob, Thank you for your review! We're glad to hear the delivery was quick and smooth, and that you're happy with the quality of the products. Thanks for sharing your experience! Best regards, Desktronic
The desk is fantastic
First of all the desk is fantastic, love it, made well and just what I wanted..second of all customer service is top-notch if something happens or you need to talk to someone they’re there right away for you. I recommend Desktronic.
Reply from Desktronic2026-07-28
Hello Rob, Thank you so much for your kind words. We're thrilled to hear the desk is exactly what you wanted and well made. Great to know our customer service was there for you right away too. We really appreciate the recommendation. Best regards, Desktronic
Love my new Desktronic desk
Love my new Desktronic desk. It was easy to assemble and is both sturdy and attractive. Customer service was very responsive. I would recommend this desk
Reply from Desktronic2026-07-28
Hello Nancy, Thank you for your review. We're happy to hear the desk was easy to assemble, feels sturdy, and looks great. Glad our customer service was responsive too, and we appreciate the recommendation. Best regards, Desktronic
very good quality
good quality, easy to assemble and clear instructions correct delivery. If something could be improved it would be the delivery time, this could be a bit shorter imo.
Reply from Desktronic2026-08-04
Hello Ron, Thank you for your review! We're glad to hear you found the desk good quality and easy to assemble, with clear instructions and a smooth delivery. We appreciate your feedback on delivery time, that's something we're always working to improve. Thanks again for sharing your experience! Best regards, Desktronic
Great desk and chair
Great desk and chair. Worth the money
Reply from Desktronic2026-07-29
Hello Veronica, Thank you for the kind words! Glad the desk and chair are working out well for you. Best regards, Desktronic
Great value and great quality
Reply from Desktronic2026-07-28
Hello Joseph, Thank you for your review! We're so glad to hear you're happy with the value and quality of your desk. Your support means a lot to us, and we hope you enjoy your new workspace. Best regards, Desktronic
Excellent product despite the shipping
After my first order of desk legs showed up damaged and missing parts due to FedEx sucking, a replacement was sent and was able to ship UPS as they are much more reliable in our area. Would be good to allow us to choose our carrier as they aren't all equal in every area. Absolutely love the desk and can't believe I waited so long to go to a standing desk. High quality. I'm impressed.
Reply from Desktronic2026-07-28
Hello Karrie, Thank you for your kind review! We're sorry the first shipment of desk legs arrived damaged and incomplete, and glad the replacement reached you safely. We appreciate the feedback about carrier options and will pass that along. Really glad you're loving the desk. Best regards, Desktronic
I love this desk
I love this desk! I was able to choose the desk color (green) and the top (walnut). It was relatively easy to put together by myself. It works well, is quiet during height adjustments, and feels very stable. I purchased the drawer and the cord holder also and glad I added them.
Reply from Desktronic2026-07-28
Hello Cyndy, Thank you so much for your wonderful review! We're glad to hear you're loving your desk and that you were able to customize it just the way you wanted. It's great to know assembly went smoothly, the desk is quiet and stable, and that the drawer and cable management tray have been useful additions. We appreciate your support and hope you enjoy your workspace for years to come! Best regards, Desktronic
Stop Keeping Awful Delivery Firms in Business!
This review is purely in relation to delivery service, not product or other elements of customer care. There are some truly terrible deliver companies in the UK that are kept in business by sellers who use them because they are cheap. Consumers have no choice or control over them. I therefore believe we as consumers should do more to hold sellers to account for the choices they make as to which delivery companies to use. It’s the only thing we have control over. Hence this one-star review. Desktronic uses ‘DHL Ecommerce’ which is a separate budget arm of DHL, partnered with EVRI. They are truly terrible. Really, really bad. Wrong information, lying about delivery attempts, absolutely no way of contacting a human to solve problems etc etc. All the bad behaviours we know about delivery firms in the UK all rolled into one. Check out their Trustpilot page- all one-star reviews. I got an email today (25th) telling me they will attempt to deliver my desk on the 23rd, and to rearrange if I won’t be in. Brilliant. Tried using the number that say I can speak to an agent on- it just gives useless automatic tracking information and then hangs up. No idea when my desk will arrive, no idea when to be in for it. Looking forward to the merry-go-round of failed delivery attempts because they didn’t tell me when they would be coming. Stop keeping awful delivery firms in business, Desktronic! It rubs off on your reputation as well.
Reply from Desktronic2026-07-27
Dear Andrew, Thank you for the detailed feedback, and we understand the frustration with the communication from DHL. Looking at your order, it was placed on July 22nd, and our stated delivery window is 3-5 business days, so technically DHL isn't running late on the delivery itself. That said, we completely agree that the communication around delivery dates and attempts should be much clearer on their end, and we're sorry you've had to chase this yourself. If you're still waiting on your desk, please contact us directly so we can look into it and help however we can. Kind regards, Desktronic
Extremely satisfied
After hours of researching and comparing chair options, I chose the SitPro w/ high quality wheels (extra). Easily the most comfortable chair I've owned and used to date. Assembly was straight forward. Delivery was much quicker than expected (note: big and heavy box). Only hiccup was adjusting height of backrest, not clear in the instructions. YouTubed it. I opted to buy the extra wheels which really make a big difference and I definitely recommend it.
Reply from Desktronic2026-07-28
Hello, Rodney Thank you for your detailed review of the SuitPro! We're glad to hear it's the most comfortable chair you've owned and that delivery exceeded your expectations. We appreciate the feedback on the backrest height instructions, that's a useful point we'll take note of to improve clarity. Great to hear the extra wheels made a difference too! Best regards, Desktronic
Such wonderful desk
Such wonderful desk, I never knew how useful it was until I bought mine. Easy to assemble, great quality very sturdy. Highly recommended! The delivery service was prompt and friendly.
Reply from Desktronic2026-07-27
Hello Melita, Thank you so much, glad the desk has turned out to be so useful for you, and that the assembly, quality, and delivery all hit the mark! Best regards, Desktronic
Great quality and fast shipping.
Reply from Desktronic2026-07-27
Hello Marzena, Thank you, glad you're happy with the quality and how quickly it arrived! Best regards, Desktronic
excellent product!
excellent product!. very stylish and professional.
Reply from Desktronic2026-07-24
Thank you for your review! Glad the product meets your expectations in style and quality. The Desktronic Team