Amazing Customer Service
The customer service rep who assisted me was absolutely wonderful! Very helpful, and went out of her way to answer my questions. Thanks so much!
About DESS USA
Data updated- Website
- dess-usa.com
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 60 reviews
- Replies to negative
- 60% (3/5)
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Is DESS USA legit?
DESS USA (dess-usa.com) has a 4.6 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 60% of negative reviews. Last updated 2026-08-10.
What people say
Easy shopping
Easy shopping, good price, fast delivery.
Product was easy to find
Product was easy to find. Called customer service, very professional and helpful.
Very professional
My questions were resolved very very quickly.
Fast easy advice so I could order the…
Fast easy advice so I could order the right parts
Easy site to order.
Easy site to order. Shipping is pricey.
Reply from DESS USA2026-05-12
Thank you for your support and the excellent rating!
Excellent System!
Reply from DESS USA2026-05-12
Thank you so much for the great review! We’re glad to hear you’re happy with the system and appreciate your support.
Good technical support
Good technical supports
Reply from DESS USA2026-05-07
Thank you for your review, Jason! We appreciate your feedback and are happy to hear you had a good experience with our technical support team. Thank you for choosing DESS!
Great complany
Great company with reasonable prices
Reply from DESS USA2026-05-07
Thank you for your review! We are happy to hear you have had a great experience with DESS and appreciate your feedback. Thank you for your support!
Customer service representative was…
Customer service representative was courteous and knowledgeable.
Reply from DESS USA2026-05-07
Thank you for your review! We are glad to hear you had a positive experience with our customer service team. We appreciate your support and thank you for choosing DESS!
Easy to order
Easy to order. It appears stock of this item is limited, as zero were available yesterday, now only 2 today. Would have preferred to order 4-5 in total, but will have to do this incrementally as item becomes available.
Reply from DESS USA2026-05-07
Thank you for your review and feedback. We are glad to hear the ordering process was easy. We also appreciate you bringing the inventory availability to our attention. Thank you for your patience and support!
Delivery was amazing fast for the…
Delivery was amazing fast for the standard option ( 1 day)
Reply from DESS USA2026-05-07
Thank you for your review! We are happy to hear your order arrived quickly and that you had a great delivery experience. We appreciate your support!
easy to order
Reply from DESS USA2026-05-07
Thank you for supporting DESS and for the excellent rating!
Easy to find my components
Reply from DESS USA2026-05-07
Thank you for your review! We are glad to hear you were able to easily find the components you needed. We appreciate your support and feedback!
Easy to work with and knowledgeable…
Easy to work with and knowledgeable about their product
Reply from DESS USA2026-05-07
Thank you for your review! We are glad to hear you had a positive experience with our team and product knowledge. We appreciate your support and thank you for choosing DESS!
My opinion about Dess USA. The website is very organized.The…
The website is very organized.The information is very explicit I was able to find everything that I was looking for . Every time They have people that can help you if you need it in the website also you can call them to. The shipping process is very quick . Really It is an excellent company . I will recommend them to all my colleagues. Thanks Dr H
Reply from DESS USA2026-05-07
Thank you so much for your thoughtful review! We are very happy to hear that you found our website easy to navigate and that our team was able to support you when needed. We truly appreciate your kind words about our shipping and service, and thank you for recommending DESS to your colleagues!
YOU DA BAWS BIG BOSS MASTER FLEX
Reply from DESS USA2026-05-07
Thank you for the excellent rating!
Very good service by Jessica
Reply from DESS USA2026-05-07
Thank you for your review! We are happy to hear you had a great experience with Jessica and our team. We appreciate your support and thank you for choosing DESS!
DESS USA provides quality products with…
DESS USA provides quality products with reliable performance, smooth ordering, fast delivery, and professional customer service for a positive experience
Reply from DESS USA2026-05-07
Thank you for your review, Mark! We truly appreciate your kind words about our products, ordering process, delivery, and customer service. We are happy to hear you had a positive experience and thank you for your support!
easy to find what I needed
easy to find what I needed, website clear and easy to navigate. Registration and payment quick and simple
Reply from DESS USA2026-03-25
Thank you for your feedback. We are glad the site was easy to navigate and checkout was smooth. We appreciate your support!