Great customer service
Great customer service. Walked me through and got everything I needed.
DESS USA (dess-usa.com) has a 4.6 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 60% of negative reviews. Last updated 2026-08-10.
Great customer service. Walked me through and got everything I needed.
Carol Sacks was very helpful in facilitating the return of a part that was ordered incorrectly. She bent over backwards to give exceptional customer service!
Abraham was very pleasant and most helpful.
I've placed the order on 7/14 in the morning, paid for 2 days shipping, order hasn't shipped until the next day and now the parts we needed are not coming on the day expected and Doctor needs to cancel patient's appointment...
Great experience
Price too way too high compared to competition. Availability lacking for that price.
The person I spoke to was excellent. she found the part I was looking for quickly.
Thoughtful customer service. Had products I could not find anywhere else. Predictable delivery times. Highly recommend.
Well I paid for overnight shipping .... The package is not arriving overnight but 3 days later !!!
Great Customer service ,5 star for Cindy Sanchez,she help me a lot with my orders, thank you
Nice to talk to a person, then have them place your order for you. Unlike another company that tells you then to go online to make the purchase I appreciate the personal touch!!
Order from here all the time. They make the life of an technician easy with the amount of implant compatabilities they offer.
Very good 👍 It is easy to order.
great buiness
Quick simple advice so I could order the correct parts
60 reviews matching