DGX-Dependable Global Express (dgxglobal.com) has a 4.8 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-08-10.
Excellent service collaborating with Daniel G at DGX Global / Chicago for an urgent door-to-door shipment from Atlanta to Hawaii. great rate quote and communication with Daniel and his teamm POD was provided without needing to request one, along with updates of the onboard confirmationsm
M
Michael Clancy · 1 review · Experienced 2026-02-20 ·
★★★★★
DGX - exceptional service
I reached out to DGX to ship additional household goods to the mainland from Hawaii. At the same time, I asked for both traditional shipping as well as air freight if possible. Alexandria helped with the traditional shipping and Nicole helped with the Air freight. Both were super responsive and answered all my questions or concerns and laid out proposals for both actions. I opted for air freight due to the time constraint.
Nicole helped me with how to drop things off where to drop them off exactly what the shipment would need to look like additionally changing the specs for the proposal as required I went to the warehouse, stacked the pallet, which they helped me wrap real quickly and off it went. Nicole was amazing, she followed up with me, making sure when it needed to ship when approximately it would arrive and even followed up after I received it to make sure everything went smoothly
I highly recommend DGX
Reply from DGX-Dependable Global Express2026-02-26
Thank you for your feedback! This is wonderful to hear! We appreciate your business and support!
J
Justin Mark · 10 reviews · Experienced 2025-10-08 ·
★★★★★
One of my clients needed to transfer…
One of my clients needed to transfer tools from two jobsites in NYC to a new jobsite in Hawaii, and the shipment was time-sensitive because installers
Reply from DGX-Dependable Global Express2025-11-25
Thank you for your feedback!
D
Daniel · 5 reviews · Experienced 2025-08-05 ·
★★★★★
The service I received was excellent in…
The service I received was excellent in every regard. I look forward to engaging with this platform again in the future. My experience reaffirms that Trustpilot is a truly trustworthy resource.
Reply from DGX-Dependable Global Express2026-02-11
Wonderful staffs, smooth procedures, and responsible for every shipment booked with them! Keep it up!
Reply from DGX-Dependable Global Express2024-07-12
Thank you for your feedback! This is so great to hear! We appreciate your support!
T
Tony · 1 review · Experienced 2024-04-25 ·
★★★★★
Great Service!
Customer service and quoting team is always very helpful and quick to respond. Never have any issues with my orders
Reply from DGX-Dependable Global Express2024-04-25
Thank you for your support! We appreciate your feedback! This is great to hear!
T
Tabitha George · 1 review · Experienced 2024-04-04 ·
★★★★★
Great Company
Responsive, quick in their turnaround and professional.
Reply from DGX-Dependable Global Express2024-04-05
Thank you for your support! We appreciate it!
M
Mario Ledezma · 1 review · Experienced 2024-04-03 ·
★★★★★
Adalberto responded quickly to all of…
Adalberto responded quickly to all of my emails and did a great job handling my shipment!
Reply from DGX-Dependable Global Express2024-04-03
Thank you for your feedback and support!
M
Michael · 1 review · Experienced 2023-12-01 ·
★★★★★
Urgent Shipment of tools to Hawaii
One of my client needed to transfer tools from two jobsites in NYC to a new jobsite in Hawaii, shipment was time sensitive due to installers arriving from Europe. Daniel and Adalberto did a wonderful job to get the shipment on time to the jobsite.
Reply from DGX-Dependable Global Express2023-12-11
Thank you for your feedback! We appreciate your support!
C
Carissa · 1 review · Experienced 2023-10-22 ·
★★★★★
Great customer service
Great customer service. Went above and beyond to accommodate a Sunday delivery for my client.
Reply from DGX-Dependable Global Express2023-10-23
Thank you for your business and support! We appreciate your feedback!
R
RL Global · 1 review · Experienced 2023-10-12 ·
★★★★★
Quick responses
Quick responses, I needed a urgent air shipment and they assisted me with no issues. Communication was great. Adalberto was great at keeping me updated. Thanks, and will continue booking with the team :)
Reply from DGX-Dependable Global Express2023-10-12
Thank you for your feedback and support! We appreciate your business!
C
Christie · 1 review · Experienced 2023-09-29 ·
★★★★★
Amazing Service
Amazing Service! Customer service was awesome, quick replies & quick action!
Reply from DGX-Dependable Global Express2023-09-29
Thank you for your feedback! We appreciate your business and support!
I was new to air freight and have now successfully shipped 4 shipments in 2 weeks with DGX. Wonderful customer service
Reply from DGX-Dependable Global Express2023-09-25
Thank you for your feedback! This is great to hear! We appreciate your support!
B
BYoshida · 1 review · Experienced 2023-06-07 ·
★★★★★
Awesome service working with Daniel G…
Awesome service working with Daniel G at DGX Global / Chicago for a urgent door to door shipment from Atlanta to Hawaii door. Great rate quote and communication with Daniel and his team. POD was provide without having to request for one along with updates of the onboard confirmations.
Reply from DGX-Dependable Global Express2023-06-29
Thank you for your feedback! This is great to hear! We appreciate your support!
E
E E SMITH · 1 review · Experienced 2023-06-01 ·
★★★★★
Great Communication / Outstanding Service
Great communicatioin from the initial quote all the way to delivery... Outstanding service...
Reply from DGX-Dependable Global Express2023-06-01
Thank you for your support! We appreciate your feedback!
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Sara · 1 review · Experienced 2023-05-24 ·
★★★★★
Great customer service and delivery time
Reply from DGX-Dependable Global Express2023-05-24
Thank you so much for your feedback and support! We appreciate it!
I wanted to take the time to thank Daniel G., the DGX team and the DHX team for the excellent service on one of our recent "HOT" delivery needs. I value the partnership that we have with DGX/DHX. We have worked with DGX/DHX for many years now, this is the team that "Makes it Happen"! Meeting deadlines, providing solutions and supporting our business needs. A true partnership, Patterson Dental applauds DGX/DHX, this team rocks.
Reply from DGX-Dependable Global Express2023-05-11
This is wonderful to hear! Thank you so much for your feedback! We appreciate your business and support!
S
Shirley · 1 review · Experienced 2023-04-28 ·
★★★★★
Dependable, Best service
Dependable, quick responses, knowledgeable and overall great service. Thank you!
Reply from DGX-Dependable Global Express2023-05-01
Thank you for your feedback and support! We appreciate it!
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Q Scott · 1 review · Experienced 2023-04-12 ·
★★★★★
Quick and efficient service
Quick and efficient service, got my cargo to and from PR without a hitch and kept me updated the whole way.
Reply from DGX-Dependable Global Express2023-04-24
Thank you for your business and support! We appreciate your feedback!