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Money & Insurance

Daniels-Head Insurance Agency

64 reviews

4.964 reviews
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About Daniels-Head Insurance Agency

Data updated
Website
dhia.com
Category
Money & Insurance
Location
United States · West Lake Hills
Status
Unclaimed
Last 12 months
63 reviews
Replies to negative
100% (1/1)
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Is Daniels-Head Insurance Agency legit?

Daniels-Head Insurance Agency (dhia.com) has a 4.9 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 63 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

B
Blumberg & Rath · 2 reviews · Verified · Experienced 2026-06-10 ·

Proactive

Proactive: DHIA communicates in substantially advance of policy expirations. Very responsive to inquiries and communication.

Reply from Daniels-Head Insurance Agency2026-06-12

Blumberg & Rath, thank you for taking the time to rate and review your experience with DHIA! We certainly appreciate it. We know how important timeliness is for this coverage and how busy running a law firm can be. This is why we work hard to make the renewal process as painless as possible and to provide streamlined communication to our clients. We are delighted to hear that you are pleased with our processes and service! We are available for you and your firm. Please do not hesitate to contact us if there is ever anything we can help you with, even beyond your yearly renewal. – The DHIA Team

L
Liz · 3 reviews · Verified · Experienced 2026-06-10 ·

Good prices and professional service

Good prices and professional service. I've been with them over 20 years.

Reply from Daniels-Head Insurance Agency2026-06-12

Hi Liz, Thank you for taking the time to share your experience with DHIA over many years. We are delighted to hear that you've consistently had the positive experience we aim to provide our clients. We truly appreciate your loyalty and look forward to serving you for many more years to come. As always, please let us know if there is anything else we can assist you or your firm with. – The DHIA Team

c
customer · 1 review · Verified · Experienced 2026-06-09 ·

consistently courteous and responsive

Reply from Daniels-Head Insurance Agency2026-06-12

Thank you so much for taking the time out of your busy day to rate and review DHIA. A smooth insurance experience with responsive and kind service is important to us. We are delighted to hear that you have consistently had the kind of experience we expect for our clients. We appreciate your loyalty over the years, and we hope to be of service for many years to come. As always, we are available for you and your firm. Please do not hesitate to contact us if there is ever anything else we can help you with. – The DHIA Team

R
Ron Sears · 4 reviews · Verified · Experienced 2026-06-08 ·

Excellent service

Excellent service, follow up, and very helpful & professional.

Reply from Daniels-Head Insurance Agency2026-06-12

Hi Mr. Sears, Thank you for taking time from your busy day to rate and review DHIA. We truly appreciate it. We are delighted to hear you are pleased with our processes and service! We appreciate your loyalty over the years and hope to be of service for many years to come. As always, we are available for you and your firm. Please do not hesitate to contact us if there is ever anything else we can help you with. – The DHIA Team

Y
Yvette, Paralegal · 1 review · Verified · Experienced 2026-06-08 ·

Professional tier 10

Professionalism of staff. Very good. Thank you.

Reply from Daniels-Head Insurance Agency2026-06-12

Hi Yvette, We appreciate you taking the time to rate and review your experience with DHIA. Providing a responsive and professional insurance experience is important to us. We are delighted to hear that you had the kind of experience we expect for our clients. It's our pleasure to be of service, Yvette. As always, please do not hesitate to contact us if there is ever anything else we can help you with. – The DHIA Team

c
customer · 2 reviews · Verified · Experienced 2026-06-05 ·

very good insurance

Comprehensive and affordable malpractice insurance

Reply from Daniels-Head Insurance Agency2026-06-12

Thank you for taking the time to rate and review DHIA. We are glad to hear you're happy with our service and offerings, and that you continue to choose us as your partner for insuring your law practice. As always, please let us know if there is ever anything else we can do for you or your firm. – The DHIA Team

c
customer · 1 review · Verified · Experienced 2026-06-01 ·

Quick response

Quick response, clear answers, very helpful.

Reply from Daniels-Head Insurance Agency2026-06-12

Thank you for taking the time to rate and review DHIA! Providing a responsive, communicative, and professional insurance experience is important to us. We are delighted to hear that you had the kind of clear, helpful experience we expect for our clients. As always, please let us know if there is ever anything else we can do for you or your firm. – The DHIA Team

R
Robert · 9 reviews · Verified · Experienced 2026-06-02 ·

Excellent communication and wonderful…

Excellent communication and wonderful follow up, (by many different individuals, I like that)

Reply from Daniels-Head Insurance Agency2026-06-03

Hi Robert, Thank you for taking the time from your busy day to rate and review your experience with DHIA. We truly appreciate it. We are delighted to hear that our communication methods and timely follow-ups are helpful in keeping your renewal on track each year. We appreciate your loyalty over the years and are pleased you continue to choose us as your partner when it comes to insuring your law practice. As always, we are available for you and your firm. Please do not hesitate to contact us if there is ever anything else we can help you with. – The DHIA Team

d
daniel lauer · 4 reviews · Verified · Experienced 2026-06-01 ·

Great service to find the best coverage…

Great service to find the best coverage for the best value

Reply from Daniels-Head Insurance Agency2026-06-01

Hi Mr. Lauer, Thank you for taking the time to rate and review your experience with DHIA. We are delighted to hear you're happy with our service and that you continue to choose us as your partner when it comes to insuring your law practice. As always, please let us know if there is ever anything else we can do for you or your firm. – The DHIA Team

H
Happy Lawyer · 2 reviews · Verified · Experienced 2026-05-12 ·

This is my third year with DHIA and…

This is my third year with DHIA and they continue to provide great service in MCLE opportunities and great rates for my malpractice insurance. Fortunately, I haven't had a need to use their claims services.

Reply from Daniels-Head Insurance Agency2026-05-18

Thank you for taking time from your busy day to rate and review DHIA. We truly appreciate it. We are happy to hear that you had the kind of experience we expect for our clients, year after year, and we look forward to being of service for many years to come. As always, we are available for you and your law firm. We're here to help with business insurance solutions and risk management resources. Please don't hesitate to reach out! – The DHIA Team

c
customer · 1 review · Verified · Experienced 2026-05-12 ·

Too expensive.

Reply from Daniels-Head Insurance Agency2026-05-18

Thank you for your review. Unfortunately, DHIA does not set the premiums and must abide by the carriers' underwriting guidelines. An attorney's or firm's area of practice is a primary criteria for the underwriting of lawyers' professional liability insurance as well as rate setting. We would be more than happy to discuss this with you in more detail if you would like. You are welcome to call our office and speak to your account executive. If you'd like, we can explore and discuss insurance options at your next renewal. We appreciate your loyalty over the years and hope to serve you for many more. – The DHIA Team

t
timeins · 2 reviews · Verified · Experienced 2026-05-13 ·

Per your request my renewal documents…

Per your request my renewal documents were sent and a confirmation was received. The renewal offer was received on time and the Renewal Policy was received before the expiration date. Thankyou.

Reply from Daniels-Head Insurance Agency2026-05-18

Thank you for taking the time to rate and review DHIA! We do work hard to make the renewal and payment processes as painless as possible, and we are pleased that you had the kind of experience we expect for our clients. As always, please let us know if there is ever anything else we can do for you or your firm. – The DHIA Team

c
customer · 2 reviews · Verified · Experienced 2026-05-12 ·

Great customer service

Very helpful. Timely reminders. Highly recommend.

Reply from Daniels-Head Insurance Agency2026-05-18

Thank you for taking the time to rate and review your experience with DHIA. We are delighted to hear that our communication methods and regular reminders are helpful in keeping your renewal on track each year. We appreciate your business and hope to be of service for many years to come! As always, we are available for you and your firm. Please do not hesitate to contact us if there is ever anything else we can help you with. – The DHIA Team

c
customer · 1 review · Verified · Experienced 2026-05-06 ·

Friendly

Friendly, efficient, and timely

Reply from Daniels-Head Insurance Agency2026-05-18

Thank you for taking the time to rate and review DHIA! Providing a personal and efficient insurance experience is important to us. We are delighted to hear that you had the kind of experience we expect for our clients. As always, we are available for you and your firm. Please do not hesitate to contact us if there is ever anything else we can help you with. – The DHIA Team

D
DAVID CITRIN · 7 reviews · Verified · Experienced 2026-05-11 ·

I Higlyly Recommend The Daniels-Head Insurance Agency

The Daniels-Head Insurance Agency has been providing me with my professional liability coverage for many years and throughout that time they have always been very responsive, competitive and have consistently given me excellent advice. I highly recommend them.

Reply from Daniels-Head Insurance Agency2026-05-18

Hi Mr. Citrin, Thank you for taking the time from your busy day to rate and review DHIA. We are pleased to hear that you've had a great experience year after year and continue to choose us as your partner in insuring your law practice. As always, we are available for you and your firm. Please do not hesitate to contact us if there is ever anything else we can help you with. – The DHIA Team

c
customer · 1 review · Verified · Experienced 2026-05-07 ·

Very responsive

Reply from Daniels-Head Insurance Agency2026-05-18

Thank you for taking the time to rate and review DHIA! Being responsive is one of our top priorities, and we're glad to hear that our responsiveness has made a positive difference in your liability insurance renewal experience. We appreciate your business and hope to be of service for many years to come. As always, we are available for you and your firm. Please do not hesitate to contact us if there is ever anything else we can help you with. – The DHIA Team

c
customer · 1 review · Verified · Experienced 2026-05-06 ·

Very easy to renew!

Reply from Daniels-Head Insurance Agency2026-05-18

Thank you for taking the time to share your experience with DHIA. We do work hard to make the renewal processes as painless as possible and be accessible to all our clientele. It is sure nice to be acknowledged for it. We are pleased to hear you're happy with our service and hope to serve you for many years to come! As always, we are available for you and your firm. Please do not hesitate to contact us if there is ever anything else we can help you with. – The DHIA Team

G
GREGORY C. PYFROM, SR. · 6 reviews · Verified · Experienced 2026-05-05 ·

This company and Carol Wilson is a 10+

This company and Carol Wilson is a 10+ It is not just Carol, it is the organization, they care, they want to make it easier for the lawyer working 50-60 hours a week. When you call they answer. If they do not know an answer they call you back. You do not have to chase them for an answer, THEY WANT TO GET BACK FOR YOU. YOU ARE IMPORTANT TO THEM. CAROL WILSON- YOU ARE THE BEST.

Reply from Daniels-Head Insurance Agency2026-05-18

Hi Greg, Thank you so much for taking the time out of your busy day to share your experience with Carol and DHIA. Your review brought smiles to us all! We value and enjoy providing our insureds with a personalized, streamlined, and high-quality experience. We are delighted to hear that you enjoy our service, and every interaction is met with the level of care we expect our clients to experience, year after year. As always, we are available for you and your firm. Please do not hesitate to contact us if there is ever anything else we can help you with. – The DHIA Team

T
TC Carl · 2 reviews · Verified · Experienced 2026-05-06 ·

Excellent service

Excellent service Ms. Hesse was extremely helpful great company! Tyler

Reply from Daniels-Head Insurance Agency2026-05-18

Hi Tyler, Thank you so much for taking the time out of your busy day to share your experience with Cortney and DHIA. We are so pleased that you had a 5-star experience and appreciate your loyalty over the years. We hope to serve you for many years to come! As always, we are available for you and your firm. Please do not hesitate to contact us if there is ever anything else we can help you with. – The DHIA Team

B
Brittany Taylor · 2 reviews · Experienced 2026-05-05 ·

Used it in the past

Used it in the past, all good.

Reply from Daniels-Head Insurance Agency2026-05-18

Hi Ms. Taylor, Thank you for your review! We certainly appreciate it! We are pleased that you had a five-star experience with us. Please don't hesitate to call us if there's anything else we can help you with. – The DHIA Team