Daniels-Head Insurance Agency (dhia.com) has a 4.9 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 63 of them were added in the last 12 months. Last updated 2026-08-10.
The renewal contact was prompt and easy to comply with. Staff was good in follow thru and keeping me abreast of status. renewed policy was promptly issues and delivered. Service and attention to detail were excellent.
Reply from Daniels-Head Insurance Agency2026-01-08
Hi Mr. Carrithers,
Thank you for taking the time to rate and review your experience with DHIA. We appreciate your feedback each year!
We are delighted to hear that you had the kind of experience we expect for our clients, year after year, and we hope to be of service for many years to come.
As always, we are available for you and your firm. Please do not hesitate to contact us if there is ever anything else we can help you with.
– The DHIA Team
S
Steve M. Columbus, Ohio Attor · 5 reviews · Experienced 2025-09-02 ·
★★★★★
I have been dealing with this company…
I have been dealing with this company since 1992. I have referred a number of my colleagues to them as well. I would HIGHLY recommend them to anyone needing Legal Malpractice Insurance. They do everything to help and are extremely professional and patient. They have the customer's best interests always in their approach. Toni Kane is GREAT. Ask for her and tell her I said so.
Reply from Daniels-Head Insurance Agency2025-09-04
Hi Mr. M.,
Thank you for taking the time to share your experience with DHIA over the years. We are glad to hear you’re happy with our service and continue to choose us as your partner for insuring your law practice.
We let Toni know you said so, and she asked that we let you know 'that it is her pleasure, as always, to assist you and that she truly appreciates your kind words'.
As always, we are here for you and your firm. Please don't hesitate to reach out if there's anything else we can assist you with.
– The DHIA Team
R
Ruth · 4 reviews · Experienced 2025-08-07 ·
★★★★★
Excellent Customer Service
The successor of my old agency (I had been with this group 31 years) at the 11th Hour finally sent me an unreasonable quote for renewal. It was nearly 4 times my last year's premium. This was done only five days before my policy cancelled. The old agency had had my renewal information for nearly a month. I called Daniels-Head and worked first with Betsy Koeppe and then Danielle Collavo who put together great coverage for me at a cost of 35% of what my old agents quoted me. In fact, my new policy has better coverage than the coverage that I was trying to renew. I am super impressed with this agency. This was all done in a very short time frame.
Reply from Daniels-Head Insurance Agency2025-09-04
Hi Ruth,
Thank you very much for taking the time to thoughtfully share your experience with DHIA. We certainly appreciate it and will make sure Danielle and Betsy see your kind words.
We value personal, speedy, and quality service and are delighted to hear that you had the kind of experience we expect for our clients. We appreciate your business and hope to serve you for many years to come!
Please let us know if there is ever anything else we can do, or if we can help you with any of your other business insurance needs.
– The DHIA Team
Everyone we've spoken to throughout the process each year has been very responsive and willing to help in any way to answer our questions and to offer various solutions. We have been working with DHIA for many years and we have been very pleased.
Reply from Daniels-Head Insurance Agency2024-12-17
Thank you for taking time from your busy day to rate and review DHIA.
We are so pleased that you had the kind of experience that we expect for our clients, and that you continue to choose to work with us! We hope to serve you for many years to come.
As always, please let us know if there is ever anything else we can do for you or your firm.
– The DHIA Team
