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Money & Insurance

Daniels-Head Insurance Agency

64 reviews

4.964 reviews
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About Daniels-Head Insurance Agency

Data updated
Website
dhia.com
Category
Money & Insurance
Location
United States · West Lake Hills
Status
Unclaimed
Last 12 months
63 reviews
Replies to negative
100% (1/1)
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Is Daniels-Head Insurance Agency legit?

Daniels-Head Insurance Agency (dhia.com) has a 4.9 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 63 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

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Peter W. · 3 reviews · Verified · Experienced 2026-05-01 ·

Fast

Fast, clear, polite, professional.

Reply from Daniels-Head Insurance Agency2026-05-18

Hi Peter, Thank you so much for taking the time to rate and review DHIA. Providing a responsive, communicative, and professional insurance experience is important to us. We are delighted to hear that you had the kind of experience we expect for our clients. As always, we are available for you and your firm. Please do not hesitate to contact us if there is ever anything else we can help you with. – The DHIA Team

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customer · 3 reviews · Experienced 2026-04-16 ·

They have been taking care of my…

They have been taking care of my insurance needs for years. I would highly recommend them.

Reply from Daniels-Head Insurance Agency2026-04-30

Thank you for taking the time to rate and review DHIA! We are so pleased that you had the kind of experience that we expect for our clients. We appreciate your loyalty over the years and hope to be of service for many years to come! As always, please let us know if there is ever anything else we can do for you or your firm. – The DHIA Team

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customer · 2 reviews · Verified · Experienced 2026-04-13 ·

Really great at making the process…

Really great at making the process easy, and in my busy world the email reminders are priceless.

Reply from Daniels-Head Insurance Agency2026-04-30

Thank you for taking time from your busy day to rate and review DHIA. We work hard to simplify the complexities of professional liability insurance and are delighted to hear you're happy with our service. We appreciate your business and hope to be of service for many years to come! As always, we are available for you and your firm. Please do not hesitate to contact us if there is ever anything else we can help you with. – The DHIA Team

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Michael · 4 reviews · Verified · Experienced 2026-04-13 ·

The staff is so helpful

The staff is so helpful. The process is so easy.

Reply from Daniels-Head Insurance Agency2026-04-30

Hi Michael, Thank you for your review. We certainly appreciate it! We do work hard to make the renewal and payment processes as painless as possible, and it is sure nice to be acknowledged for it. As always, please let us know if there is ever anything else we can do for you or your firm. – The DHIA Team

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MJ · 4 reviews · Verified · Experienced 2026-04-08 ·

Outstanding Customer Service

Daniels-Head Insurance has been my "go to" for liability insurance for years. They actively search for good rates from good companies. I am so pleased with the service I receive. I recommend Daniels-Head to friends and colleagues without reservation.

Reply from Daniels-Head Insurance Agency2026-04-30

Hi MJ, Thank you for taking the time to thoughtfully share your experience with DHIA. We appreciate your time and kind words. We work hard to streamline processes, listen to our clients' needs, and be accessible to all. It is sure nice to be acknowledged for it! We are pleased to hear you're happy with our service and hope to serve you for many years to come! As always, we are available for you and your firm. Please do not hesitate to contact us if there is ever anything else we can help you with. – The DHIA Team

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Will · 2 reviews · Verified · Experienced 2026-04-08 ·

Working with Carol Wilson was great

Working with Carol Wilson was great. She was nice and extremely helpful.

Reply from Daniels-Head Insurance Agency2026-04-30

Hi Will, Thank you so much for taking the time out of your busy day to share your experience with Carol and DHIA. We appreciate your loyalty over the years and hope to be of service for many years to come! As always, please let us know if there is ever anything else we can do for you or your firm. – The DHIA Team

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A to Z Law Erie LLC · 1 review · Verified · Experienced 2026-04-08 ·

buy here!

competent, helpful, and the great service, good staff and excellent customer service makes things simple!

Reply from Daniels-Head Insurance Agency2026-04-30

Thank you so much for taking the time to rate and review DHIA. We are delighted to hear that you had the kind of experience we expect for our clients, and that you are happy with our service. We hope to be of service for many years to come! As always, we are available for you and your firm. Please do not hesitate to contact us if there is ever anything else we can help you with. – The DHIA Team

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Bonnie Fitch · 1 review · Verified · Experienced 2026-04-06 ·

Very easy and convenient

Very easy and convenient. Quick responses to my questions.

Reply from Daniels-Head Insurance Agency2026-04-07

Hi Ms. Fitch, Thank you for taking the time to rate and review your experience with DHIA. We are delighted to hear that you had the kind of experience we expect for our clients. We appreciate your business and hope to serve you for many years to come! Please let us know if there is ever anything else we can do, or if we can help you with any of your other business insurance needs. – The DHIA Team

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William S. Harris · 1 review · Verified · Experienced 2026-04-07 ·

You have been handling my professional…

You have been handling my professional liability insurance for at least 40 years. That longevity speaks for itself. Thanks.

Reply from Daniels-Head Insurance Agency2026-04-30

Hi Mr. Harris, Thank you for taking the time to rate and review your experience working with DHIA for decades! We appreciate your loyalty over the years and are pleased you continue to choose us as your partner when it comes to insuring your law practice. We hope to be of service throughout the rest of your legal career. As always, we are available for you and your firm. Please do not hesitate to contact us if there is ever anything else we can help you with. – The DHIA Team

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customer · 1 review · Verified · Experienced 2026-04-07 ·

They are just great...

Reply from Daniels-Head Insurance Agency2026-04-30

Thank you for taking the time to rate and review DHIA! We are delighted to hear you're happy with our service. We appreciate your business and hope to be of service for many years to come! As always, please let us know if there is ever anything else we can do for you or your firm. – The DHIA Team

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customer · 1 review · Verified · Experienced 2026-04-06 ·

Excellent customerservicde

Excellent customer service. Kara Ladendorf did a great job.

Reply from Daniels-Head Insurance Agency2026-04-06

Thank you so much for taking the time out of your busy day to share your experience with Kara and DHIA. We will be sure to share your kind words with Kara. We are delighted to hear that you had the kind of experience we expect for our clients and are happy with our service. We hope to serve you and your firm for many years to come. As always, please do not hesitate to contact us if there is ever anything else we can help you with. – The DHIA Team

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Andrew · 1 review · Verified · Experienced 2026-04-06 ·

Great customer service

Great customer service, fast, clear, get the job done. Answered the phone and email with urgency.

Reply from Daniels-Head Insurance Agency2026-04-07

Hi Andrew, Thank you so much for taking the time to rate and review your experience with DHIA. We value personal, speedy, and quality service and are delighted to hear that you had the kind of experience we expect for our clients. We appreciate your business and hope to serve you for many years to come! Please let us know if there is ever anything else we can do, or if we can help you with any of your other business insurance needs. – The DHIA Team

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Carla · 1 review · Verified · Experienced 2026-04-02 ·

I have a Daniels Head Insurance E&O policy

I have a Daniels Head Insurance customer for years and they have been so wonderful to work with. I am very happy with Victor and his staff. They follow up and they are very efficient and when you run a business that is the kind of service you need.

Reply from Daniels-Head Insurance Agency2026-04-06

Hi Carla, Thank you for taking the time to rate and review your experience with DHIA. We value personal, speedy, and quality service and are delighted to hear that you had the kind of experience we expect for our clients. We appreciate your loyalty over the years and are pleased you continue to choose us as your partner when it comes to insuring your business. As always, we are available for you and your business. Please do not hesitate to contact us if there is ever anything else we can help you with. – The DHIA Team

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customer · 1 review · Verified · Experienced 2026-04-02 ·

EXCELLENT CUSTOMER SERVICE

Reply from Daniels-Head Insurance Agency2026-04-06

Thank you for taking the time to rate and review DHIA! We are delighted to hear that you had the kind of experience we expect for our clients. We hope to serve you for many years to come. As always, please don't hesitate to contact us if there is ever anything else that we can help you with! – The DHIA Team

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customer · 1 review · Verified · Experienced 2026-04-01 ·

It was a seamless easy process.

Reply from Daniels-Head Insurance Agency2026-04-06

Thank you for taking the time to rate and review your experience with DHIA. We work hard to make the renewal and payment processes as painless as possible, and it is nice to be acknowledged for this! We are pleased that you had the kind of experience we expect for our clients, and that you continue to choose us as your partner when it comes to insuring your law practice. As always, please let us know if there is ever anything else we can do for you or your firm. – The DHIA Team

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CF · 1 review · Verified · Experienced 2026-03-31 ·

partner

Great job on answering questions.

Reply from Daniels-Head Insurance Agency2026-04-06

Thank you very much for your rating and review. We certainly appreciate it, and we appreciate your business. As always, we are available for you and your firm. Please do not hesitate to contact us if there is ever anything else we can help you with. – The DHIA Team

D
Doug F · 4 reviews · Verified · Experienced 2026-04-01 ·

Workmanlike

Workmanlike. Nothing complicated was involved.

Reply from Daniels-Head Insurance Agency2026-04-06

Hi Doug, Thank you for taking the time to rate and review DHIA. We work hard to simplify the complexities of professional liability insurance and are delighted to hear you're happy with our service. We appreciate your business and hope to be of service for many years to come! As always, we are available for you and your firm. Please do not hesitate to contact us if there is ever anything else we can help you with. – The DHIA Team

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Martin Zaehringer · 4 reviews · Verified · Experienced 2026-03-12 ·

Happy to recommend

I have been with Daniels-Head for many years now. The service and attention has always been excellent.

Reply from Daniels-Head Insurance Agency2026-03-16

Hi Mr. Zaehringer, Thank you for taking the time to share your experience with DHIA. We appreciate your feedback each year! We are delighted to hear that you had the kind of experience we expect for our clients, year after year. We are pleased to hear that you continue to choose us as your partner when it comes to insuring your law practice, and we hope to be of service for many years to come. As always, please let us know if there is ever anything else we can do for you, Mr. Zaehringer. – The DHIA Team

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customer · 1 review · Verified · Experienced 2026-03-12 ·

In spite of my being a difficult client…

In spite of my being a difficult client to work with (unusual for me; retirement considerations) they responded with patience and politeness.

Reply from Daniels-Head Insurance Agency2026-03-17

Thank you for taking the time to share your experience with DHIA. Retirement is a big step, especially when it comes to understanding your liability insurance options. We appreciate you taking the time to share your experience with DHIA and are glad to hear you're happy with our service. We look forward to continuing to serve you! As always, please let us know if there is ever anything else we can do for you or your firm. – The DHIA Team

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customer · 2 reviews · Verified · Experienced 2026-03-16 ·

Karen Curreri is always great to work…

Karen Curreri is always great to work with! Thank you!

Reply from Daniels-Head Insurance Agency2026-03-17

Thank you so much for taking the time out of your busy day to share your experience with Karen and DHIA. We are so pleased that you've had a great experience and will make sure Karen sees your kind words! As always, we are available for you and your firm. Please do not hesitate to contact us if there is ever anything else we can help you with. – The DHIA Team