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Home & Garden

Direct Kitchen Doors

60 reviews

4.960 reviews
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About Direct Kitchen Doors

Data updated
Website
directkitchendoors.co.uk
Category
Home & Garden
Location
United States · Abertillery
Status
Unclaimed
Last 12 months
46 reviews
Replies to negative
100% (2/2)
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Is Direct Kitchen Doors legit?

Direct Kitchen Doors (directkitchendoors.co.uk) has a 4.9 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 46 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

A
Andrew Sedgewick · 1 review · Experienced 2026-02-01 ·

Top quality products

The quality of the products I ordered were very good and the communication from the service team also top notch. All doors and drawer fronts were custom made to measure. I am very pleased with the look of the 'new' kitchen after replacing all the doors and drawer fronts. I would definitely recommend the company.

Reply from Direct Kitchen Doors2026-02-04

Thank you for your lovely feedback! We’re really pleased to hear that you were happy with the quality of the products and found our service team’s communication top notch. It’s great to know the made-to-measure doors and drawer fronts have transformed your kitchen — your recommendation means a lot to us.

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Paul Wallis · 1 review · Experienced 2026-01-16 ·

Ordered a door to match up a damaged…

Ordered a door to match up a damaged door in our existing kitchen, and was very impressed with service and quality. Door was prepared with hinge holes drilled, and was fitted easily. Would recommend.

Reply from Direct Kitchen Doors2026-02-04

Thank you for your great feedback! We’re really pleased to hear that the door matched well with your existing kitchen and that the fitting process was straightforward. It’s lovely to know you were impressed with both the quality and the service. We truly appreciate the recommendation.

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Barbara · 9 reviews · Verified · Experienced 2025-10-08 ·

The quality of the doors cabinet and…

The quality of the doors cabinet and Customer service have been outstanding!

Reply from Direct Kitchen Doors2026-02-04

Thank you so much for your kind words! We’re delighted to hear that you found the quality of the doors and cabinets outstanding, and that our customer service met your expectations. Your feedback really means a lot to us.

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Richard Lovett · 1 review · Experienced 2025-12-12 ·

From ordering to installation by myself…

From ordering to installation by myself the kitchen cupboard doors were made and looked brilliant. Many thanks Richard Lovett

Reply from Direct Kitchen Doors2026-02-04

Thank you for your fantastic feedback! We’re so pleased to hear that everything went smoothly from ordering through to installation, and that the cupboard doors looked brilliant once fitted.Thanks again for choosing us.

M
Maureen Farnsworth · 3 reviews · Experienced 2025-12-09 ·

Excellent quality doors

Excellent quality doors . Order arrived on time good communication when placing order

Reply from Direct Kitchen Doors2026-02-04

Thank you for your great review! We’re delighted to hear you were happy with the quality of the doors and that your order arrived on time. It’s also great to know our communication during the ordering process was helpful. We really appreciate your feedback.

B
BRIAN breeedon · 50 reviews · Verified · Experienced 2025-11-26 ·

Great quality doors

Great quality doors, made to my exact measurements and although my units were made direct kitchen doors ten years ago the colour match was perfect would recommend direct kitchen doors to anyone many thanks

Reply from Direct Kitchen Doors2026-02-04

Thank you so much for your kind review! We’re thrilled to hear that the doors were made to your exact measurements and that the colour match was perfect, even with units that are ten years old. Your recommendation really means a lot to us — many thanks for choosing Direct Kitchen Doors.

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Alastair C · 1 review · Verified · Experienced 2025-11-02 ·

Top Service

Excellent quality product. Supplied ahead of schedule. Buy with confidence.

Reply from Direct Kitchen Doors2025-11-21

Thank you so much for your wonderful feedback! We're delighted to hear that you were pleased with the product quality and early delivery. Your confidence in us means a lot. We look forward to serving you again!

M
Martin · 34 reviews · Verified · Experienced 2025-11-19 ·

Communication with a Leigh was great…

Communication with a Leigh was great all the way through. When I ordered he pointed out a mistake and was quick to respond when delivery driver dropped goods off days earlier to an empty house without letting me know. Fortunately everything was fully wrapped inside boxes but I was informed that any damages would be replaced quickly. So felt valued as customer and happy to recommend.

Reply from Direct Kitchen Doors2025-11-21

Thank you so much for your kind review. I’m really glad we were able to spot the issue with your order early on and get everything sorted for you. I’m sorry again about the early delivery, but I’m pleased to hear everything arrived safely. We always want our customers to feel looked after, so it’s great to know you felt valued throughout the process. Thank you for recommending us — it’s truly appreciated! Leigh Direct Kitchen Doors

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Nicola Francis · 2 reviews · Verified · Experienced 2025-10-31 ·

Fabulous service

Fabulous service, I struggle with the internet as I’m of a certain age but when I phoned up they were more than happy to help, can’t wait to get my new kitchen cupboards fitted.

Reply from Direct Kitchen Doors2025-11-19

Thank you so much for your lovely review! We're delighted to hear you found our service helpful. We know ordering online can sometimes feel a bit daunting, so we're always more than happy to assist over the phone. We’re thrilled you chose us, and we hope you love your new kitchen cupboards once they’re fitted. Many thanks, Leigh

s
shray vaidya · 2 reviews · Experienced 2025-10-14 ·

Great experience with Direct Kitchen…

Great experience with Direct Kitchen Doors. I decided early that I would renovate my kitchen rather than pay a supplier. A big part of this job and the main aesthetic was to replace all kitchen doors (+ some carcasses). I decided to get all the hinge holes drilled in advance, apart from the fitted fridge/freezer doors, as I needed to do this myself. This saved a heap of time. All items came perfectly packaged. I left the blue film on till the end as other work was being done. When everything was completed, and I removed the blue film, there was not one scratch on any of the doors, and the job looked great! Leigh and her colleague were incredibly helpful from the start, right up until receiving the doors. I will definitely use this company again when it comes to updating my kitchen.

Reply from Direct Kitchen Doors2025-11-17

Thank you so much for your wonderful review. We’re delighted to hear that your kitchen renovation went smoothly and that the pre-drilled hinge holes helped save you time. It’s great to know the packaging and protective film kept everything in perfect condition while the rest of the work was being completed. We really appreciate your kind words about the support you received throughout the process. It was a pleasure helping you with your order, and we’re thrilled that you’re happy with the final result. We look forward to helping you again when you’re ready for your next update. Kind regards, Leigh at Direct Kitchen Doors

S
S Leach · 16 reviews · Verified · Experienced 2025-10-27 ·

Absolutely top service

Absolutely top service, cabinet doors are A1, customer service brilliant people Ordering system could not be easier!

Reply from Direct Kitchen Doors2025-11-16

Thank you so much for your wonderful feedback! We’re delighted to hear that you’re happy with your cabinet doors and that you found our customer service and ordering process spot on. It means a lot to us. If you need anything else at all, we’re always here to help! Many thanks Leigh

D
Darren Roberts · 3 reviews · Verified · Experienced 2025-10-22 ·

Good doors and arrived a day early

Reply from Direct Kitchen Doors2025-11-11

Thank you so much for your feedback! We're glad to hear the doors arrived early and that you’re happy with them. We really appreciate your support!

M
Mohsin Ejaz · 5 reviews · Verified · Experienced 2025-10-17 ·

Perfect!

Excellent service by the team, and the quality of the doors and speed of delivery was great. Brand new kitchen at a significantly cheaper price.

Reply from Direct Kitchen Doors2025-11-10

Thank you so much for your kind feedback! We’re delighted to hear that you’re happy with the quality of your doors and the service from our team. Many thanks, Direct Kitchen Doors

D
D Parry · 2 reviews · Verified · Experienced 2025-10-17 ·

Excellent customer service

Efficient courier service, doors very well packaged and excellent customer service with very quick response. I wouldn’t hesitate to use them again.

Reply from Direct Kitchen Doors2025-11-10

Thank you so much for your lovely review! We’re really pleased to hear you were happy with the packaging, delivery, and our customer service. It’s great to know you’d use us again — we truly appreciate your support! Many thanks, Leigh and the team

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michelle · 11 reviews · Verified · Experienced 2025-10-15 ·

I can’t thank you enough

I can’t thank you enough Your help and support in n choosing every thing from cupboards to handles. You have been very helpful . And delivery wax on time Thank you Michelle

Reply from Direct Kitchen Doors2025-11-10

Thank you so much for your kind words! 🌟 We’re so glad to hear that you’re happy with your choices and that everything arrived on time. It was a pleasure helping you pick out the perfect cupboards and handles. We truly appreciate your trust and support, and we hope you enjoy your new space!

K
Kate · 1 review · Verified · Experienced 2025-10-13 ·

A really great service from start to…

A really great service from start to finish with a personalised service. Ian arranged delivery of the doors and cabinets to Scotland and took care and attention to ensure that what I was getting was exactly as I intended and would work for the kitchen I am looking to achieve. Would highly recommend.

Reply from Direct Kitchen Doors2025-11-10

Thank you so much for your wonderful feedback! We’re delighted to hear that you were happy with the service from start to finish. Ian and the team take great pride in making sure every detail is just right, so it’s fantastic to know everything met your expectations. We really appreciate your recommendation and wish you all the best with your new kitchen!

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TEDFORD · 7 reviews · Verified · Experienced 2025-10-12 ·

Great website that is easy to navigate…

Great website that is easy to navigate . Choices are clear . The question / answer direct from employees is great . All made to measured fitted perfectly. Fantastic service . All as ordered and kept up to date at all times . Cannot fault . Would recommend .

Reply from Direct Kitchen Doors2025-11-10

Thank you so much for your lovely review! We’re thrilled to hear you found our website easy to use and that your made-to-measure items fit perfectly. Our team always aims to provide clear communication and a smooth experience from start to finish, so it’s great to know we delivered on that. We really appreciate your recommendation and kind words!

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Michelle Boyes · 2 reviews · Experienced 2025-10-16 ·

I can not thank direct kitchen doors…

I can not thank direct kitchen doors enough. They have been so helpful in recommending which handles, cornice understand, etc would give me the look I was looking for. They listened to me then guided me . They knew about allowing for measurement changes when I added trim and made all the changes for me. The handles arrived yesterday and I’m really pleased with the quality. Excellent value!!!! Thank you for all your help and support I really appreciate it Thank you Michelle

Reply from Direct Kitchen Doors2025-11-10

Thank you so much for your wonderful review! It’s great to know our team could help guide you through the choices and adjustments to get everything just right. We truly appreciate your kind words and are so pleased you found both the service and quality excellent value. Thank you again for choosing Direct Kitchen Doors!

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Kp · 2 reviews · Verified · Experienced 2025-09-26 ·

From the very start of deciding what…

From the very start of deciding what doors to buy to delivery, the service has been first class. The sales rep was very efficient and helpful.

Reply from Direct Kitchen Doors2025-11-10

Thank you so much for your kind feedback! We’re thrilled to hear that you found our service first class from start to finish. Our team always aims to make the process smooth and stress-free, so it’s wonderful to know your experience reflected that.

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Richard · 11 reviews · Verified · Experienced 2025-09-25 ·

Excellent company very helpful staff

Excellent company very helpful staff. Delivery earlier than expected, very good quality goods. Will definitely use again and recommend to friends and family

Reply from Direct Kitchen Doors2025-11-10

Thank you so much for your lovely review! We’re delighted to hear that you were pleased with the quality of your order and that delivery arrived ahead of schedule. Our team takes pride in providing helpful service and great products, so your feedback means a lot. We really appreciate your recommendation and look forward to helping you again in the future!