VERY CAPABLE & RELIABLE
VERY CAPABLE & RELIABLE Always there when I've had problems with my Phonac hearing aids. Thx much
Discountdailyhearing (discountdailyhearing.com) has a 4.5 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 86% of reviews are 4 stars or higher and 5% are 1 star; The business has not yet replied to negative reviews; 64 of them were added in the last 12 months. Last updated 2026-08-10.
VERY CAPABLE & RELIABLE Always there when I've had problems with my Phonac hearing aids. Thx much
Discount Daily Hearing gets a 5 and Phonak gets a 4. I was very pleased with the service and upgrades to my hearing aides. What gave this rating 4 stars was no communication from Phonak as to what exactly was done and no information on the fact they changed the filter system and the ones I've been using will no longer work. The service guy at Discount Daily Hearing did the best he could explaining what he could without a transcript to go by and sent me some filters which I really appreciated!
Still having trouble with my left hearing aid. The people that are "fixers or coaches' as I like to call them especially a gentleman by the name of will gets a 5 star plus from me has been able to figure out the issue immediately now getting the aids repaired and or items sent to me that I can fix myself the office staff really needs much help in troubleshooting, or perhaps not even trying to, because they're not helpful at all I often go without my hearing aids for months either because it always "has to go back to the factory," or "hasn't been returned from the factory" and 75% of the time it takes so long and comes back and absolutely NOTHING is resolved. and h than I have been without aids for without any exaggeration for months at a time. I think I have only been able to wear my hearing aids for maybe ½ of the time I have owned them
Every time I have a problem you guys solve it.
VERY COURTEOUS AGENT AND VERY TIMELY RESPONSE
The order for domes and retention coils was wrong. I emailed customer service. No response yet. The $15.00 is crazy. I could have gotten the same order on Amazon for less than your service charge and the freight is free and overnight. Not a happy custimer
It was nice that they replaced a receiver very quickly and it didn't cost much.
While the service at your place is OK, taking 3+ weeks to get my hearing aids back from a service repair is much much too long.
Great customer service. My hearing changed and Discountdailyhearing is readjusting my hearing aids for free.
I needed to get my hearing aids recalibrated and a new update. William Russell helped me through this whole process. He was not only kind and understanding and very patience with all my questions and updates. Great service and a great company.
Everthing, Service,
You can tell that the people working at Discount Daily Hearing care about the people they work with. They go the extra mile to ensure you are taken care of and you are "heard". Thank you
Will is great with customer service, and has always been very supportive and helpful with all my questions and needs post-purchase of my hearing aids. Highly recommend his company.
The replacement part was exactly what was needed but I will have to have the brassy tone adjusted soon.
Super service.
I’ m very satisfied although I had to be patient and suffered a lot the time I was without my hearing aid!
Well, I want to say in the beginning customer service was great but overtime it’s really gotten bad. I had one of the speakers that goes in the ear from my hearing aid go out and just trying to contact somebody took way more time than it should have and once I contacted them and told them what I needed that took probably a week and a half even after I paid the shipping it was over a week before they shipped it and then the shipment was damaged which took a couple of weeks we’re talking about weeks and if I wouldn’t have bought that speaker in my ear on my own, I would’ve went all that time with no left hearing aid and then recently they sent resent the order after I talked to them again about it and the order was wrong. It was a right side rather than a left.
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