DMarket (dmarket.com) has a 4.0 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 76% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 82% of negative reviews. Last updated 2026-08-10.
What people say
R
Roman D · 1 review · Experienced 2026-07-02 ·
★★★★★
Permanent ban with no reason given, funds and skins forfeited
I used DMarket normally and within the rules — deposited, traded, sold skins. In December 2024, while I wasn't even active on the platform, my account was permanently banned with no explanation. I had a balance and skins on it.
Every time I contacted support, I received the exact same copy-paste reply: a "critical violation" they "cannot disclose for security reasons," and a decision that is "final and cannot be disputed." Different agents, identical wording — clearly a template, not an actual review of my case.
I'm leaving this so others know how bans and fund/skin forfeiture are handled here before depositing money. If your account gets flagged, you may lose your balance and items with no explanation and no path to appeal.
Reply from DMarket2026-07-07
Hello,
Thank you for your feedback. I understand your frustration with the situation.
If an account is permanently banned, this only happens in cases of serious violations of our platform's Terms of Service. We do not disclose specific reasons for bans because doing so could help bad actors circumvent our security systems in the future. This is a standard practice across platforms that need to protect their ecosystem and users.
I want to clarify that we do not block accounts or withhold funds arbitrarily — every ban is the result of a thorough investigation. The decision is reviewed before enforcement, and while I understand you may disagree with it, the process is designed to be fair and protect all users on the marketplace.
If you believe there has been a mistake and you have additional information that was not previously shared with our team, you can contact [email protected] with those details. However, please understand that bans of this nature are issued only after careful review, and the decision is typically final.
Best regards,
DMarket Team.
Thank you for your positive feedback — it means a lot to our team!
Best regards, DMarket Team.
T
Tim · 1 review · Experienced 2026-07-02 ·
★★★★★
Very disappointing experience with DMarket
Very disappointing experience with DMarket.
I contacted support to unlink my Steam account so I could withdraw my CS2 knife to another Steam account that also belongs to me. After waiting for the required cooldown (8 days), my Steam account was finally unlinked.
However, when I linked the new Steam account, the website crashed and logged me out. After signing in again, the platform treated my Steam profile as a completely new account and forced me to register again. Once I completed the registration, I discovered that this newly created account had a 30-day Steam unlink restriction.
As a result, my knife is still stuck on the old account, and I cannot withdraw it to the Steam account I intended to use. The whole process feels unnecessarily complicated and extremely frustrating.
Other restrictions on the platform are also excessive:
30-day cooldowns for account changes;
delays for certain marketplace actions;
poor exchange rates when withdrawing funds to a bank card.
I had to sell the cs2 knife to myself just to withdraw it, because I can't wait any longer. Everything takes so long with them. I lost a lot of money on fees.
It’s really strange that I have to wait months - or even weeks - for anything to happen. I get that you’re trying to fight scammers, but set up some kind of KYC procedure or something so I can prove who I am! I bought a knife and want to withdraw it right away, not wait forever.
Support was polite, but the platform's systems and restrictions created a terrible user experience. I cannot recommend DMarket based on my experience.
Reply from DMarket2026-07-07
Greetings and thank you for your feedback.
I am very sorry that you had to encounter this problem. Most likely, the following happened. When you logged in through Steam from a new account, your old Steam account was still linked to your current DMarket account and the system created a new DMarket account for you. At this stage, you needed to check whether you were logging in or creating a new account, and try to perform the login specifically to prevent this situation from occurring. Additionally, you have an email and password with which you can log in to your current account.
All the restrictions you are writing about are not intended to make your use of the platform more complicated, but to prevent account and item theft through quick Steam account switching. Your case is a rare coincidence that happens extremely rarely, while malicious schemes and attempts to steal items from users occur every day, which is why we are forced to implement these restrictions to combat them.
I thank you for your feedback and will forward it to our development team so they can evaluate it and take measures to resolve this issue.
Best regards, DMarket Team.
Б
Богдан Жулинский · 1 review · Experienced 2026-07-01 ·
★★★★★
great service
great service, for decent price
Reply from DMarket2026-07-01
We really appreciate your feedback! Thank you!
Best regards, DMarket Team.
Prices are expensive, I bought a souvenir package, couldn't withdraw it for almost a month so I just gave up and sold it, I cant sell my items, I cant withdraw anything, legit couldn't even refresh my inventory it had my old items from months ago so I couldn't even buy anything
Reply from DMarket2026-07-07
Hello,
Thank you for your feedback. I'd like to clarify a few things that may help:
Regarding prices: DMarket is a marketplace where prices are set by other users, not by us — we're just the intermediary. If you find prices too high, you can always list your items at any price you prefer and wait for a buyer.
Regarding the souvenir package withdrawal issue and inventory not refreshing: these sound like technical problems on your account. Please contact our support team at [email protected] with details about your case so they can investigate and help resolve this for you.
Best regards,
DMarket Team.
I dont like trade protection thing. If i pay. I should get it directly. Not waiting days. You guys can still catch people if they reverse the trade...
Reply from DMarket2026-07-01
Hello,
Thank you for your feedback. I understand the frustration with the trade protection system.
The trade protection period exists because of Steam's trade reversal mechanics, which we did not implement but must adapt to. Currently, we have no punishment system for item reversals, but we are developing a scheme where users who reverse trades will be penalized. These are Valve's rules, and we cannot change them — but we are actively working on solutions to minimize the impact on legitimate users like yourself.
We appreciate your patience as we continue improving the process.
Best regards,
DMarket Team.
KYC not accepting my documents. Takes too long to receive a response through email.
Reply from DMarket2026-07-01
Hello,
Thank you for your review.
I'm sorry to hear you're experiencing difficulties with verification. KYC is required by financial regulations and the payment providers we work with — it's not something we can skip or decide on our own.
If you're having trouble with document approval, please contact [email protected] with details about which documents were rejected and why, so our team can assist you directly.
In the meantime, you can use Payoneer or Skrill as withdrawal methods — they do not require KYC verification on our side, which may be a helpful alternative while resolving your case.
Best regards,
DMarket Team.
I like the prices, and it works fast and provides a wide array of accessibility and features. and works like an all-for-all site. It includes countless trading options, an efficient marketplace, and absolutely wonderful security. I was able to receive items that not only had ridiculously cheap prices for such a site, but was able to withdraw them without sketchy delays or any hassle/b******* that many other sites, have.
Reply from DMarket2026-07-01
Thank you so much for the kind words! We work hard to keep our platform the best place to trade skins.
Best regards, DMarket Team.
C
Christian · 2 reviews · Verified · Experienced 2026-06-27 ·
★★★★★
the best experience
the best experience, I also like the security
Reply from DMarket2026-07-01
We're happy to hear you had a great experience! Thank you for choosing DMarket!
Best regards, DMarket Team.
Traded on D market for years but for some reason I still have to wait 24 hours to deposit money...Nice, Thanks..
Reply from DMarket2026-06-26
Greetings and thank you for your feedback and for using our service for a long time.
Unfortunately, such cases can indeed occur, and most likely this is caused by additional payment verification procedures. Unfortunately, the only advice I can provide you with is to try a different payment method, and in that case your payments may process faster.
If you have concerns about a specific deposit or need clarification, please reach out to our support team at [email protected].
Best regards,
DMarket Team."
