DogWatch Hidden Fences (dogwatch.com) has a 4.6 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 60% of negative reviews; 55 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
V
Victoria Adams英国 · 2 reviews · Experienced 2025-04-02 ·
★★★★★
Life changing
This product is completely life changing. I was extremely reticent at first but, the team guided my through the process and helped me understand the proposition. I have never looked back and my cats and dogs are now safe and my mind is fully at ease.
If you are in two minds - go for it.
Reply from DogWatch Hidden Fences2026-04-09
Thank you so much Victoria, life changing is exactly what we hope every customer experiences, so your review means a lot to the whole team.
We know that many pet owners feel unsure at first, so we’re delighted that we could guide you through the process and help you feel confident. The most important thing for us is that your cats and dog are now safe and able to enjoy their freedom.
Thank you once again for the recommendation it really means a lot to us.
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Greg Karp美国 · 1 review · Experienced 2026-03-16 ·
★★★★★
The entire process
The entire process, from Bob explaining the system to Aileen scheduling and Jonny installing and training, has been an extremely positive experience. They were easy to work with and made scheduling changes when necessary. I outdid definitely recommend Dogwatch to anyone looking for a hidden fence. Our Sadie respected the fence when both people and animals were outside.
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Elizabeth Schaedel美国 · 1 review · Experienced 2026-02-17 ·
★★★★★
Prompt and Professional
Kevin was very prompt and professional! He went right to business installing the fence and with the training. Both Pepper and Ranger learned very quickly. They did test the boundary on day 2 but immediately turned right back around after the warning beep. Now they can play outside like the giant goofballs they are. Highly recommend this company it was a positive experience!
Great phone response and support plus…in person while you wait fix
Great phone response and support plus agreed to me short-circuiting the postal service and to visit them in person for a while you wait turn around for diagnosis and a fix. Also provided a subsidized price for an out of warranty replacement part that was required.
Reply from DogWatch Hidden Fences2026-03-12
Hi Howard - Thank you for your 5 star review. We are glad we were able to help get your system up and running again.
We appreciate you taking the time to share your experience and thank you for choosing DogFence UK.
Many thanks and Kind regards
The Dogfence Team
Tim was really easy to work with and the product met the needs of what we were looking for to protect our adventurous dog.
Reply from DogWatch Hidden Fences2026-03-16
Renee, we are happy to hear that our fence is working well for your playful pup, and that the experience with your local Dealer Tim from DogWatch of Winchester was easy. Thanks for your feedback; we appreciate it!
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Georgie E Tangohau新西兰 · 1 review · Experienced 2026-02-02 ·
★★★★★
Bought a BT7 Bark collar from
Bought a BT7 Bark collar from
these guys through third party. It had the wrong cord in there couldn't use it. Told third party who referred me to dogwatch. Now Dog Watch said they have the right one but I had to buy it, they wouldn't replace. Sad 😔
J
John Carmichael美国 · 1 review · Experienced 2025-12-30 ·
★★★★★
Family/franchise run
Family/franchise run, no commission sales, on time, a bit of a custom install that seems to be working out well. A little disappointed to find that satellite was a sub- vendor after doing research and picking DogWatch in the first place, but custom wire is A-OK.
What a life I have now.. Letting the dogs run the entire perimeter of my yard instead of being on a leash, and I sit and watch with my coffee. They LOVE it. Well worth the price. Now if I could talk my neighbor into one...
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Mary Ann Anderson美国 · 1 review · Experienced 2026-01-20 ·
★★★★★
professional, personable, and quick to respond and fix anything
We've used dog watch for 26 years with our pyreness and now with our three Field Spaniels. This system works great. Only recently one of our dogs was getting out. After trying several fixes (changing batteries, changing prongs, changing collars), we called Ryan (or Bryan). He came up immediately and within 15 minutes, he determined that our garage transmitter had worn out. He replaced it and now we're back in business. He was professional, knowledgeable, and quick. We recommend Dog Watch of Northern Colorado and the system. It keeps dogs in and doesn't obstruct the view. It took less than a week to first train our dogs to keep within our boundaries. The wire they use is strong enough to withstand gopher teeth. Even a passing rabbit, gopher, or deer isn't enough to tease our dogs out of our area. Also, Ryan is great to work with and quickly answers any possible questions we might have when we had an asphault driveway put in over the wire or had a new internet cable laid across the wire. This is by far one of the best purchases we've ever made. Our dogs are safe and happy.
Bob was so wonderful! He did all he could to resolve my issue and did so in record time! Love the communication and effort!!
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Mrs Juli Carter西班牙 · 7 reviews · Experienced 2025-06-05 ·
★★★★★
Totally changed our dogs life with…
Totally changed our dogs life with confidence Maddie is safe within the boundaries no need for ugly fences which cost so much more than the collar. Cannot recommend enough
Reply from DogWatch Hidden Fences2025-12-01
Thank you for your positive review. We are glad to hear that Maddie now has the freedom to enjoy her outside space safely and you have peace of mind. Kind Regards - The Dogfence Team
Laurie and Nate were very knowledgeable. We were impressed with how quick they worked and they spent a lot of time with us and our dog! Super service!!
We purchased this system a few years ago for our dog that thought chasing deer was a great idea. It has worked fabulously ! We have since added a golden retriever to the family and needed to add on an extra collar. Training her was very quick and easy!
Reply from DogWatch Hidden Fences2025-11-11
Thank you very much for your review, Heather. We are proud to help you keep your precious pups safe and happy for many more years to come. Say hi to Paisley for us!
Dog Watch fencing has been a life saver for both me and our dog. The first time the dog realized he could run free and not be on a leash I could actually see a smile on his face. I highly recommend Dog Watch for anyone with a large dog that needs lots of exercise.
Reply from DogWatch Hidden Fences2025-11-11
Making dogs smile - is there a better motivation than that?!? Thanks for your review, Patty. We'll pass on your comments to Tim at DogWatch of Winchester.
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Ce Ce Furnoy美国 · 4 reviews · Experienced 2025-09-17 ·
★★★★★
NO RESPONSE from this company when wanting to do business
I have left messages with Jeff Moyer (the area rep) and the DogWatch Hidden Fences Company, and never hear from anyone! Not even a call to acknowledge my attempt to contact them. I tell them "we're ready to do business." One would think that by indicating that, we would at least hear from someone. I even put Jeff Moyer's phone number into my contact list so I wouldn't miss his call. No Response! When I called the Company customer service, I spoke with an old bird who offered very little, as though she couldn't care less that we called; that is disgraceful customer service.
Reply from DogWatch Hidden Fences2025-11-11
Hi Ce Ce, we are sorry that you had a negative experience. Thank you for bringing this to our attention. We are experiencing a Dealership transition in your area, and Jeff Moyer is longer in business. We provided your contact information to a neighboring Dealer, Troy Dykes, who is happy to assist you. Unfortunately, it seems like you two have been unable to connect. Troy will be following up with you again shortly. We would appreciate the opportunity to try again, and provide you with a level of service more in keeping with our high standards. Again, we apologize for the inconvenience and the poor communication.
