DogWatch Hidden Fences (dogwatch.com) has a 4.6 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 60% of negative reviews; 55 of them were added in the last 12 months. Last updated 2026-08-10.
DogFence are excellent. We have had the system for more than 10 years. When it broke recently, the team were excellent and I eventually needed a service visit to my home. Great job. I would recommend DogFence to anyone with a pet who likes to escape!
Very nice and accommodating folks, good communication and follow-up. Quality product reasonably priced.
Love working with Monica. Always helps us with everything we need.
Thanks Richard! We are so glad to hear that you had a great experience with your local Dealer Monica.
DogWatch Hidden Fence addressed the problem with the dog collar. I appreciate their quick response.
Thanks for the update Kerry!
Great product. Our dogs are happily roaming our farm. We love being able to let them play and trust they will never leave our property. This fence works great, and Kevin was a great guy to work with. He is one man show and takes pride in his work!
We're so happy to hear your dogs are enjoying their freedom safely on your farm! We appreciate your kind words about your local Dealer Kevin from DogWatch of Augusta-Aiken, and product itself. Thanks again!
Excellent customer service over the past three years or so and a great product. Would highly recommend.
Very helpful and knowledgeable of system. Done in a timely manner. Works great.
Thanks, Pamela! We’re happy to hear you found our team at DogWatch of Southeast Indiana helpful and knowledgeable, and that your system was installed promptly and is working great. We appreciate your trust in DogWatch and are always here if you need anything in the future!
Very helpful with teaching me and the dog of how to make the system work
We're happy to hear that your local DogWatch Dealer Marc was so helpful! Thank you for your feedback, and for choosing DogWatch to keep your pup safe at home.
DogWatch Hidden Fences kept the explanations and the process simple. They were flexible enough to address any concerns we had prior to laying the wire. It was nice to work with a contractor who did a quality job in a low-key manner.
Thank you for the thoughtful review! We’re so glad to hear the process felt straightforward and low-stress from start to finish. We'll pass on your kind words to the team at DogWatch of Greater Cincinnati. We hope you and your GSP Tilly enjoy the freedom and peace of mind for years to come!
These folks installed our fence around 4 yrs ago. They have given excellent service. Coming out when cable folks cut thru our wire, when we cut thru our wire and always give polite and timely service and advice. We have purchased additional receivers and multiple batteries and never had an issue. We are moving south and had wire installed from another service that no where near offers the same level of customer service. We want to thank them for all these years of excellent service and kindness.
Thank you so much for your incredibly kind words and continued trust over the years. It means a great deal to know that our team at DogWatch of Southeast Ohio has been there for you whenever you needed us — whether it was a quick repair, additional equipment, or simply advice and support. Providing dependable service and treating our customers like family is what we strive for every day. We’re truly grateful you chose DogWatch, and we appreciate you taking the time to share your experience. Wishing you all the best with your move south, and thank you again for all these years of support!
I appreciate the free estimate and quick installation. Our fence was able to be installed the week after getting our estimate. Bob called the following week to check on how our dogs were adjusting and answered any questions I had. Highly recommend!
Meghan thank you for the 5 star review. It was a pleasure working with you
Installation was just few days after I accepted the bid. Blake was on time and we thoughtfully walked through where to put the wire and transmitter. The work was done by midafternoon and then Blake walked through some training tips with my dog. My dog quickly understood the warnings and the flags. Seven days after the installation my dog can use our large - one half acre - unfenced yard in safety.
Dogwatch is fantastic. They help to train the animal. Help with maintenance, and are very available for help and maintenance.
Great company - good products, quick delivery and very good after sales support.
The Dogwatch sale pitch and installation are good :- This is what I would expect of an organization that provides this service for an invisible fence solution, The problems being AFTER the sale is complete. 1. Expect turnover from your Salesperson/service person. almost immediately after the installation we were switched to another sales/service person which we then has to explain the challenges we were having. We continued to have challenges with one of our receivers which the required deposits and multiple payments for a system we were sold as "guaranteed". Perhaps the misunderstanding of the word was the issue, however I would expect a company that prides itself on service, would honor the "guarantee" and not continue to charge fees for defective equipment.
Hi Tammy, we appreciate your feedback and apologize for the issues you experienced after the sale. We aim to provide reliable products and consistent service, and will review your situation to see how we can improve our processes. If you would like to discuss this matter further, please feel free to contact our customer service team at 800-793-3436 Mon-Fri 9AM-5PM EST or send us an email at [email protected]. Thank you for bringing this to our attention.
We're in Northern Ireland, we purchased the entire system with 4 collars quite a few years back. The system and collars are still going strong after all these years. It may have been costly BUT alot cheaper than a vet bill or worse. Ask yourself, how much do you love your dog? IT IS WORTH THE COST!! Best decision we ever made
Hi Dee, Thank you so much for your wonderful review – it really means a lot to us! 😊 We’re delighted to hear that your system is still going strong after all these years and continuing to keep your dogs safe and secure. That long-term reliability is exactly what we aim for, so it’s fantastic to hear your experience reflects that. You’re absolutely right – while it’s an investment, the peace of mind it brings is priceless. Knowing your dogs are safe at home makes all the difference. Thanks again for taking the time to share your experience, and please don’t hesitate to reach out if you ever need anything in the future. Best wishes, The DogFence Team 🐾
Professional and knowledgeable. Checked with me the next day on how our dog was doing.
We appreciate your kind words, John! We're happy to hear that you had a positive experience and that the follow-up from your local DogWatch Dealer Tim was helpful.
Where to start? I originally had my smart fence installed in 2018-2019 at our first home that had just nearly 3 acres. Within just a few hours the dogs knew they were not going to make it out of the yard. They had full range of our whole property and they took full advantage. We moved in late 2020 to our new home and it had a chain linked fenced back yard. After our other dogs unfortunately passed to due age and illnesses we purchased two purebred lab puppies. They quickly learned how to escape the fence and had escaped over 100 times in a matter of 2-3 months. I knew it was time to get back in touch with a company that has a “guarantees containment.” I will NEVER go to another company. The quality, the professionalism, the communication. There is not a single company that can compete with them. I have recommended them to numerous friends and family and they have also had the same experience. If you’re looking to have an in ground dog or cat fence installed just known their company will make you a fair price and a professional install. They go above and beyond to make sure they meet all of your requests. Side note, if you live on the water and would like your animals access to a specific area into the water they can offer services. You can also ask them to put a switch in so they know they cannot go out to the water during the cold season where thin ice could start to form and keep them safe from falling into the water. Please if you’re looking for a quality company reach out to Derrick and Rachel.
I’ve used Dogfence for 10 years. It secures the perimeter of a large rural area and we can trust it 100% to keep the dogs on the property, even if they are chasing deer ! Good reliable system that I would recommend
Hi Tim, Thank you so much for your kind words and for trusting DogFence for the past 10 years – that really means a lot to us. We’re especially pleased to hear it’s working so well on your large rural property. Situations like yours, where there are strong distractions like wildlife, are exactly where a reliable system makes all the difference. It’s great to know you feel confident your dogs are safe and secure, and we really appreciate your recommendation. If you ever need anything at all, we’re always here to help. Best wishes, The DogFence Team
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