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Shopping & Fashion

Donhek

30 reviews

1.030 reviews
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About Donhek

Data updated
Website
donhek.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Replies to negative
0% (0/30)
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Is Donhek legit?

Donhek (donhek.com) has a 1.0 out of 5 rating on OK.one, based on 30 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 100% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-10-24.

What people say

Fake leather bags and I can't get refund

I bought two "handmade leather" bags for 70$. The bags are definitely not leather. I tried to return the items and get refund but that was not an option. First they offered me 2$ refund on a 70$ purchase. I ended up reporting this to PayPal - I am hoping for the best. This company is cheating on customers, the products are fake and they do not follow their return policy.

PayPal…should not do business with this company

I will start by asking why has PayPal got any involvement with this spamming company? Shocking. I ordered two so-called leather bags, received 1 it was not leather, and never received the second bag l ordered and paid for. I sent sent them proof of the payment and they said they had no order for the second bag. This company is a well oiled scamming machine. People need to complain to PayPal and continue to complain so hopefully PayPal will withdraw from doing any business with. Disgusting.

I wish I had read these reviews before…

I wish I had read these reviews before I purchased. Do not buy anything from them. As others have said bags are cheap and you definitely do not get what you order. I ordered one and got an email saying it had been posted. Then few days later got an email to say they couldn’t make the bag I wanted so pick another one. I did and when I received the bag it was a completely different one and is so ugly I would never use it. I received identical message as others and was told they would refund 2US dollars. Still waiting for reply.

1) NOT AT ALL satisfied.

1) NOT AT ALL satisfied with the quality of the products. Too much price for BAD products. 2) Too much delay in delivering products. 3) Is a chinese company. 4) Decide yourself: Below is the reply when I ask for refund: We are located in China, please kindly note that in such cases the return shipping fee is the customers responsibility and is non-refundable.You could check the shipping fee on the website. When you choose to refund, the bank will also charge a 10% handling fee of the total amount of your order, please note.(It is USD12.471) For this issue, we would like to arrange refund USD 5 to your payment account Or offer you a 10% discount coupon code. You can keep the items and maybe give them to some one fit it. Would you like to confirm the refund?5 dollars

VERY VERY DISAPPOINTED.....

ORDERED WHAT WAS SUPPOSED TO BE A LEATHER SHOULDER BAG IT IS NOT LEATHER. I ALSO BOUGHT A CROSSOVER BAG LOOKED NICE ON THE COMPUTER I WOULD NEVER USE IT. IT IS TERRIBLE. THEY ARE MADE TO LOOK SO GOOD ON THEIR SITE. I REALLY DISLIKE PEOPLE WHO TAKE PEOPLE FOR A RIDE. THINK HARD BEFORE YOU BUY FROM THIS SIT.PLEASE.

I purchased to the value of £102.00…

I purchased to the value of £102.00 thinking they were genuine leather bags , they are cheap plastic, well made but plastic!!! . At the moment I am demanding a full refund . The last email I received from them (ian) said that he would lose his job if I continued with my dispute . Of course I will not stop until I get a refund 😒 Paypal should not support this company knowing that the goods are FAKE DO NOT BUY Jacqueline Denney UK

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY. I ordered a purse that I assumed was made by Donhek and it clearly was not. It also arrived damaged and their settlement after weeks of communication was that they would refund 50% and I could keep the product. Horrible product, horrible customer service.

Shocking service and disgusting quality

Shocking service and disgusting quality. 6 months to wait for a pair of shoes that are two sizes too small and terrible quality, nothing like what appears on the website. They just steal your money. Don't go anywhere near them and don't be deceived by what is on their website. I wish I had read all the negative reviews from people before I wasted more than R1000.

Donhek is a scam company from China

Donhek is a scam company from China. They send rubbish products, be AWARE, the company has been reported to scamwatch and other entities. The good reviews are FAKE. THIS IS A SHOPPING SCAM, DO NOT TOUCH THE PRODUCT. THEY ARE NOT CLOSING DOWN. REPORT TO YOUR CREDIT CARD COMPANY. DO NOT WASTE TIME TO WAIT FOR THEM TO REPLY.

DO NOT BUY FROM THESE!

DO NOT BUY FROM THESE! Wish I had read on this first. That will teach me. First time I have been caught out like this. I really fell for the whole scam of them having to shut up shop and so selling stuff at reduced prices. The bags look so good in the picture that I ordered two - over £50 in total. My utter utter shame! Collected the bags this morning from the post office depot. Where is the leather smell? First question. Then I got even more mad when I really looked at the quality as I could get these two bags for a fiver each at the local market. This is just disgusting. I want to complain and get my hard-earned money back. How do I do that??

Scam Scam Scam - Shein items?

Update : PayPal found in my favour and received a full refund. Update : Awaiting PayPal resolution. Donhek customer service have offered me a £2 refund and 10% off next order. Also confirmed they are based in China. Paid for a genuine handmade leather bag. Received cheap plastic chinese tat. Their returns policy makes returning impossible. Their terms for return refer to them only accepting SHEIN items!!! Complete scam marketing as a genuine shop closing down in the USA 7. Please be sure to double-check your returns before shipping them out. We are not responsible for the return of non-SHEIN products .

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