doola.com (doola.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. 88% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 64% of negative reviews. Last updated 2026-08-10.
I had a great experience with Doola. The whole process was smooth and well organized, and everything moved along quickly without any unnecessary delays :)
What really made the difference was my contact person at Doola who was always attentive, super responsive, and very easy to communicate with. Every question I had was answered clearly and fast, which made the entire experience stress-free. It felt like I was genuinely supported, not just going through an automated process.
Overall, I’m very happy with the service and would definitely recommend Doola to anyone looking for a reliable, efficient company with excellent customer support.
S
Shubhanshu Singh K · 1 review · Experienced 2026-02-01 ·
★★★★★
Seamless experience of onboarding and…
Seamless experience of onboarding and registration
D
Dawn · 4 reviews · Experienced 2026-02-17 ·
★★★★★
Doola is Absolutely Amazing!
Doola is Absolutely Amazing! From our video calls with Riley (and we had a few with many questions) to customer service with Oriana regarding a form for our EIN #, we have not been disappointed. Doola has been quick to respond in all issues and concerns. We are so happy that we went with Doola; being from Canada we saved money and know that we are in good hands. We are so happy that we made the right choice and we can verify that you won't be disappointed.
Reply from doola.com2026-02-23
Hi Dawn,
Thank you for this wonderful review! We're absolutely thrilled to hear that your experience with doola has been so positive.
It's great to know that Riley and Oriana provided the support you needed—from your initial video calls to helping with your EIN form. Quick, responsive service is exactly what we aim for, and we're so glad you feel confident and in good hands.
We're honored to support entrepreneurs from Canada and around the world. We'll be sure to share your kind words with Riley, Oriana, and the entire team!
Best,
doola Team
Great team effort, everything is done and I'm grateful beyond measure. One less thing I have to worry about because these folks are on top of it.
Reply from doola.com2026-02-10
Hi Loretta,
Thank you for this wonderful review! We're so glad to hear that our team effort has taken care of everything and given you peace of mind.
Being reliable and staying on top of things for our clients is exactly what we aim for, and it's great to know you feel supported. We'll be sure to share your kind words with the team.
Best,
doola Team
Excellent service in dealing with customer enquiries and support.
Reply from doola.com2026-02-10
Hi Geetanjali,
Thank you for this wonderful review! We're so glad to hear that our customer support team provided excellent service in handling your enquiries.
Delivering responsive and helpful support is exactly what we aim for, and it's great to know we met your expectations. We'll be sure to share your kind words with the team.
Best,
doola Team
w
william watts · 8 reviews · Experienced 2026-02-01 ·
★★★★★
Dola is very condensending and very
Dola is very condensending and very, very argumentative not very helpful to Mankind. Whatsoever, I recommend a total review of your product and a complete removal from the cloud data.Immediately effectively, removing all traces of dola immediately
Reply from doola.com2026-02-23
Hi William,
Thank you for your feedback. We're sorry to hear you had a frustrating experience with our team, and we'd like to understand what happened and help resolve this.
Please reach out to us directly at [email protected] so we can address your concerns and assist with your account requests.
Best,
doola Team
S
Simone · 1 review · Experienced 2026-01-02 ·
★★★★★
Misled by the Highest Tier: Paid for Full Coverage, Still Charged Extra for Mandatory Filings
I purchased Doola’s highest tier plan because I believed it would cover everything needed to keep my company compliant. Unfortunately, that was not the reality.
I started the service on January 1, 2025 and canceled on December 31, 2025. Since it was my company’s first year, I expected Doola to handle the required United States company filings, or at least clearly include them in what I paid for. The filings were not completed, and when I asked Doola to take care of them because I had paid for a full coverage type of plan, I was told I would need to renew my subscription again or pay an additional fee of around 350 United States dollars to get the filings done.
On top of that, I paid 67 United States dollars for the Wyoming filing or renewal. I was told they would contact me when it was ready to proceed, but when I followed up later, I was informed I needed to pay extra again.
This experience was frustrating and disappointing because the service felt far from covered despite paying for the highest tier. My advice is to be careful, confirm in writing exactly which filings are included, and do not assume the highest tier includes all mandatory compliance work without extra fees.
Reply from doola.com2026-02-10
Hi Simone,
Thank you for taking the time to share your feedback. We're sorry to hear about your frustration with the tax filing service and understand how this experience has been disappointing.
We want to clarify how our tax filing service works: To receive tax preparation and filing services, an active subscription must be maintained through the filing period, as outlined in our Terms of Service (Section 16.4A and 16.5). When a subscription is cancelled before the tax filing deadline, we're unfortunately unable to complete filings that occur after the cancellation date, as the service is contingent on an active plan.
We take your feedback seriously and recognize how important it is that our service terms are crystal clear from the start. We're committed to ensuring every client fully understands their plan coverage and any additional requirements.
If you'd like to discuss your specific situation further, please feel free to reach out to our support team directly at [email protected].
We're here to help.
Best,
doola Team
M
Miguel Rosales · 1 review · Experienced 2026-01-28 ·
★★★★★
It is so easy and fast
Reply from doola.com2026-02-10
Hi Miguel,
Thank you for this wonderful review! We're so glad your experience with doola has been easy and fast.
Making the process simple and efficient is exactly what we aim for, and it's great to hear we delivered on that. We'll be sure to share your kind words with the team.
Best,
doola Team
I was charged $197 on January 16, 2026 for registered agent services, only to later discover that my company had been administratively dissolved more than four months earlier.
At no point during those four months did Doola notify me via email or direct communication that my company was dissolved. Despite this, billing continued for services tied to a non-existent entity.
After discovering this, I immediately contacted Doola and formally requested a refund and termination of services. I have received no response.
Charging customers for services on a dissolved company without notification and then going silent when contacted is deeply concerning and unprofessional.
I would strongly advise anyone considering Doola to monitor their company status independently and not rely solely on their communication.
UPDATE 27th of January : the continued lack of response is making this unnecessarily difficult. I have made every effort to communicate directly and privately, yet I only seem to receive engagement when the issue becomes public.
Reply from doola.com2026-01-23
Hi Mostafa,
Thank you for taking the time to share this. We’re truly sorry for the frustration and concern this situation has caused.
We understand how upsetting it is to discover that your company was administratively dissolved and then see related charges afterward. While our records indicate that multiple reminders and notices were sent regarding the risk of dissolution and required steps, it’s clear that the outcome still fell far short of what you expected from us.
Our team is already reviewing your account, and we will follow up with you directly via email to explain what happened and outline the options available to you, including support with reinstating your LLC at no additional service fee from Doola.
We appreciate you bringing this to our attention and giving us the opportunity to review and address it.
Best,
doola Team
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Stefano · 3 reviews · Experienced 2026-01-21 ·
★★★★★
Parshwa
Parshwa, helped me through the whole incorporation process and is always ready to support you.
Reply from doola.com2026-01-23
Hi Stefano,
Thank you for this great review! We're so glad Parshwa could help you through the whole incorporation process and has been ready to support you. I'll make sure he sees your kind words!
Best,
doola Team
What a great experience! I've had a few companies and accountants in the past and always felt the weight of compliance on myself but Doola, in particular Sheetal Sharma has made me feel like I can focus on the business knowing they are taking care of the other side for me.
The reminders, follow ups and excellent communication is exactly what you would like but never expect to happen.
The best.
Reply from doola.com2026-01-23
Hi Theresa,
Thank you for this wonderful review! We're so glad doola, and especially Sheetal Sharma, has lifted the weight of compliance off your shoulders so you can focus on your business.
It's great to hear our reminders, follow-ups, and excellent communication are exactly what you needed. Sheetal will be thrilled to see your kind words!
Best,
doola Team
S
Sean McDonagh · 1 review · Experienced 2026-01-01 ·
★★★★★
Fantastic service
Quick, informative and friendly responses.
Reply from doola.com2026-01-23
Hi Sean,
Thank you for this great review! We're really glad our team could provide quick, informative, and friendly responses.
Best,
doola Team
D
Dan H · 2 reviews · Experienced 2026-01-07 ·
★★★★★
Easy and helpful customer service.
Reply from doola.com2026-01-23
Hi Dan,
Thank you for this wonderful review! We’re so glad your experience with doola has been easy and that our team could support you quickly and clearly.
It’s great to hear our customer service was helpful—providing responsive, straightforward support is exactly what we aim for. We’ll be sure to share your kind words with the team.
Best,
doola Team
K
Kyle D. · 3 reviews · Experienced 2026-01-03 ·
★★★★★
This is my first time using doola
This is my first time using doola. I requested that they form my LLC and obtain my EIN. It was a very easy process and was completed in about 5 days. They have great follow-up regarding me adding DBA(s) to my corporate LLC, which I plan to use for this process as well.
Reply from doola.com2026-01-23
Hi Kyle,
Thank you for this wonderful review! We’re so glad your first experience with doola was smooth and that we could take the work of forming your LLC and obtaining your EIN off your plate.
It’s great to hear the process was easy and completed in about five days, and that our follow-up on adding DBA(s) has been helpful as you plan your next steps. Our team will be thrilled to see your kind words.
Best,
doola Team
P
Peter MS Kyung · 1 review · Experienced 2026-01-08 ·
★★★★★
Very quick follow-up.
Reply from doola.com2026-01-23
Hi Peter,
Thank you for this wonderful review! We’re so glad your experience with doola was smooth and that our team could support you quickly when you needed it.
It’s great to hear our quick follow-up stood out—timely, reliable communication is exactly what we aim to deliver. We’ll be sure to share your kind words with the team.
Best,
doola Team
You get real help from humans not machines at Doola
Doola provides realtime help along all the steps of the process by providing you with real human help. Doola understands that wheras AI is on the hype, clients have to be handled by real people who understand each other.
Reply from doola.com2026-01-23
Hi Atwijukire Ariho Seth,
Thank you for this wonderful review! We’re so glad doola was able to support you in real time throughout the process and make it feel truly guided by people who understand what you need.
It’s great to hear our human-first approach and clear, step-by-step help stood out to you. We agree that thoughtful support and real understanding matter, and our team will be thrilled to see your kind words.
Best,
doola Team
J
Ju · 1 review · Experienced 2026-01-06 ·
★★★★★
These guys have lightening speed…
These guys have lightening speed efficiency. I've booked a demo on the morning, made a decision and went with their formation plan on the afternoon, by next day, I had my LLC incorporated. And that is with two rounds of support emails because of an error on the dashboard. All was settled within hours. I only needed to wait for the EIN. I couldn't have imagined smooter process.
Reply from doola.com2026-01-23
Hi Ju,
Thank you for this wonderful review! We’re so glad doola was able to move quickly for you—from your demo to choosing a formation plan to getting your LLC incorporated—and make the overall experience feel smooth and efficient.
It’s great to hear our team resolved the dashboard issue within hours and kept communication moving with timely support. We appreciate you highlighting both the speed and the follow-through, and we’ll be sure to share your kind words with the team.
Best,
doola Team
I’m very happy with my decision to use Doola to set up our company in the U.S. The onboarding process was smooth, communication was clear, and all services were delivered exactly as promised. Overall, a great experience.
Reply from doola.com2026-01-05
Hi Fabrice,
Thank you for this excellent review! We’re so glad to hear that you’re happy with your decision to partner with us for your U.S. company setup.
It’s great to know that the onboarding was smooth and that our communication kept everything clear along the way. Delivering exactly as promised is what we aim for every time, and we're thrilled we hit the mark for you!
We really appreciate your support.
Cheers,
doola Team
I don't have to worry about company formation at all....Doola does it for me
Reply from doola.com2026-01-05
Hi MerchantOrbit,
It's great to hear that we've been able to take the weight of company formation off your shoulders!
Giving you the freedom to focus on your actual business goals while we handle the paperwork is exactly why we're here. We really appreciate you letting us do the heavy lifting for you!
Best,
doola Team
P
Parrish · 2 reviews · Experienced 2025-12-17 ·
★★★★★
Once More Unto the Breach!
Once again, Riley and the crew at Doola have been phenomenal partners in helping me to get my business organized. There is no challenge that they cannot defeat!
If you don’t allow these guys assist in your business endeavors, you would be missing out!
Reply from doola.com2026-01-05
Hi Parrish,
Thank you for this excellent review! It’s fantastic to have you back with us and to hear that Riley and the rest of the crew have been phenomenal partners in getting your business organized.
We love the "once more unto the breach" energy and are always ready to help you defeat any business challenge that comes your way!
We really appreciate your recommendation.
Cheers,
doola Team
