Customer service has been good so far…
Customer service has been good so far but my package has not arrived yet and no one is doing anything about it.
We are a medical weight loss company.
Written by the business, not verified by us.Dope Doctors (dopeclinics.com) has a 4.6 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 89% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 11% of negative reviews; Reviews mostly discuss Customer service, Product, User experience. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being exceptionally helpful, kind, and patient during all telehealth appointments and regular consultations. Consumer feedback shows that the website is easy to navigate and the entire scheduling process remains smooth and efficient. Some reviewers were not happy with the product, mentioning that they experienced a lack of weight loss results or that the treatment did not work as quickly as expected. People also noted occasional difficulties with communication or trying to reach out to customer support when questions or urgent issues arose.
Auto-generated from all reviews of this business. For reference only.Customer service has been good so far but my package has not arrived yet and no one is doing anything about it.
Margie was such a great patient advisor. She really listened to my experience with the program and made everything easy to understand. She explained my weight-loss progress clearly, made sure I had the right support, and walked me through how simple the injections are to use. She also checked in on how I felt afterward, which made me feel cared for and supported. I really appreciated her guidance!
We're happy to hear that you had such a positive experience. It's great to know that you felt supported and that your advisor made the program easy to understand. We appreciate you sharing your feedback!
This is Gineara Penn. I am reaching back out to you. This is the 2nd time my medication came unsatisfactory. The first time was OK. The 2nd and this last experience which was today was horrible. My medication the 2nd delivery came with not enough in it looked wet as if it was spilled out and it wasn't cold!!! The medicine was warm. This medication today was warm melted ice pack and there was no samples of a protein pack and mouth strip. Im upset . I am.paying almost $400 a month for this medication and it's not even being kept cold! I will be considering going back to my regular doctor office for my GLPs . I want compensation this is ridiculous!!!
We're very sorry to hear that your recent medication deliveries were unsatisfactory, especially regarding temperature and missing items. We appreciate you bringing this to our attention. Please be assured that we're looking into these issues to ensure the quality of our service is maintained. Thank you for your feedback.
I am more than happy with my experience with Dope Doctors. The process was super easy and my medication was delivered in about 3 days. I myself am not having any negative side effects at all and dropped 11 pounds my first week… I truly couldn’t be more satisfied and happy with this experience! They come highly, highly recommended!
We're happy to hear that the process was easy and your medication was delivered quickly. It's great to know you're satisfied with your experience and not experiencing negative side effects. We appreciate your recommendation!
The last that did my appointment today definitely done an amazing job explaining things. She told me so many times that I was doing amazing which made me feel really good. DOPE DOCTORS doesn't treat you like another invoice or dollar made. They actually care about what is best for you. If something isn't working they give you options until your satisfied. I have no cons to the program only pros.
We're happy to hear that you had such a positive experience! It's wonderful knowing the team made you feel supported and well-informed. We appreciate your feedback and are glad you feel we prioritize your well-being.
I was referred to Dope Doctors by a friend. I was a little skeptical at first, but all of my expectations were exceeded. The website is easy to navigate, making an appointment is easy as well. Reminder emails and texts were sent for the phone consultation, and my call came in as promised. My meds were delivered as promised as well. I have had an excellent experience thus far.
We're happy to hear that your experience exceeded your expectations! We're glad the website and appointment process were easy to use, and that your consultation and delivery went smoothly. Thank you for sharing your positive feedback.
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