A* customer service and support
The customer service support from these guys is 2nd to none. Honestly the best company I have worked with and I am loyal to them!
About Dragonhawkofficial
Data updated- Website
- dragonhawkofficial.com
- Category
- Beauty & Well-being
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 60 reviews
- Replies to negative
- 100% (20/20)
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About this business
Dragon Hawk was founded in 2001 with the aim of enriching the tattoo market with tools that simplify the art of tattooing.Dragon Hawk creates equipment suitable for beginner and professional tattoo artists. With people in mind, Dragon Hawk tries to provide an array of products made specifically for tattooing purposes. We are a team of tattoo enthusiasts who share a love for this art and are deeply rooted in the art of tattooing culture.In 2006, we quickly established ourselves as one of the market leaders for innovative, high-quality tattoo equipment according to the highest quality and medical standards.
Written by the business, not verified by us.Is Dragonhawkofficial legit?
Dragonhawkofficial (dragonhawkofficial.com) has a 4.3 out of 5 rating on OK.one, based on 130 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 83% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the exceptional build quality, affordability, and incredible precision of the professional tattoo machines and cartridge needles. Consumers also highlight the responsive customer support team, mentioning that ordering items online is exceptionally simple, smooth, and straightforward. Buyers note that shipments arrive securely packed with trackable shipping details. However, some customers also noted significant issues with unexpected delivery delays, long waiting times, and receiving incomplete orders missing several items. A few reviewers experienced frustrating problems with inaccurate tracking numbers, unhelpful responses, and difficulties getting timely assistance when things went wrong.
Auto-generated from all reviews of this business. For reference only.What people say
as someone who tattoos herself as a…
as someone who tattoos herself as a form of mental therapy, i’m on the spectrum, i am not a professional tattoo artist, i spent a very long time looking for my first tattoo machine and after buying my first mast machine, i never looked back, easy to understand and use, easy on my hands as i suffer from carpal tunnel, best machine ever so much so that after i got it stolen after a house fire, i went back and bought another mast tour pen machine, only change i made was the color🩷💜 favourite machine on a budget!
Good customer service great product I…
Good customer service great product I have dragonhawk fold product over a year and needles and other products and they are excellent would recommend it love my fold pro 10/10
Hello from Greece
Hello from Greece, I have the Fold 3 machine and I used it with yours needls. My opinion is that it's the Best value for money. Both the machine and catriges works fine and I had no problem. I m ready for my next purchase....Thank you.
My top fav cartridge brand
Your cartridges are all that I use now for over a year very happy and any time I have a question or anything else I get a solution or reply promptly couldn't be happier
Amazing tattoo gear
Excellent customer service very prompt shipping. Their products are Top Notch and are very affordable. It has made my tattooing Journey very easy
Good quality and great customer service
Been buying from dragon hawk for quite a few years now , always good quality and customer service excellent No quibble with exchanging goods either
Great company great needles and great…
Great company great needles and great prices cant complain about anything mast pro and dragohawk are pretty much the only needles i use for all sorts of lining packing and shading other brands cant compete againts their quality and price
Great company
Great company, good quality & price point for machines & cartridges. Very helpful customer service if you need a spare part for repairs, I’ve used them for years now
Good products at very reasonable prices
Dragonhawk / Mast make good products at a very reasonable price. No warranty issues either, I had problems with my X3 machine but those were taken care of very fast and satisfactory.
Great products…
Great products…. I got the Mast P60 it’s amazing ….. I love it … a real game changer in permanent makeup .
The overall experience was very good
The overall experience was very good. From the first to the last process, everything went smoothly, and when I requested clarification, they quickly responded to my question. I am increasingly satisfied.
Great product
I heard great things about the equipment, once I place the order it was shipped right away. Then when I got to try the tattoo gun it handle really good, hours at a time. I would recommend anyone to buy their equipment.
Dragon Hawk are great to deal with
Dragon Hawk are great to deal with, if you have any problem with your order or need to change anything just email & it is dealt with really fast, also very reasonably priced. Five stars from me.
Great products at a reasonable price
I buyed the X8 and love it !!!
I buyed the X8 Tattoo machine and i fell in love with it ! Service is perfect. I had so many questions at my ordering process. All are answered Quick. Delivery Was also Quick and everything was perfect. So guys, try it. I am still a customer and ever will be ! Good work @dragonhawk !
Bought your Bluetooth printer
Bought your Bluetooth printer. Please make an update where you can lower the volume on it or remove the vocal. It’s really irritating and I feel the urge to open it up and remove the speaker. It works great but the sound make it feel cheap temu shit. Please create an update for it
The mast fold 2 pro works good just…
The mast fold 2 pro works good just needs more of a kick to help make it hit just a bit hard as of right now the machine i have feels like a shader
It's my second time buying from Dragonhawk and I am super happy with everything
It's my second time buying from Dragonhawk and I am super happy with everything. First time I bought a tattoo machine, and then I came back to buy the same machine for a friend of mine because I absolutely loved mine. Products are super high quality, well packaged, orders can be easily traced, shipping info is always available, they move fast, communicate clearly and so on and so forth. I will definitely be coming back whenever I will need something they sell. 10/10 would recommend.
Site feels suspicious but everything i ordered arrived
Ordered there (from germany) with paypal and the shop looked legit enough that i forgot to check if this one has bad trust reviews (which i usually do). after seeing that the receiver was some name out of what i assume are chinese letters i got a little panic that i might fell for a fake shop. After 4 days i got the email that the package is shipped plus tracking number and was thinking okay everything is alright. then i checked the tracking-website on Trustpilot and it has a very bad reputation with over 1000 reviews and i thought damn maby it was a scam. then after 2 or 3 days i got an email from my local delivery company (dhl) which sayed they recieved the package and it will be deliver in 2 days. Then i finaly received my package, with everything i ordererd execpt the tattoo machine, but this one was then delivered the next day in a seperate package. So everything went well, i got everything i ordered and it was quite fast for a package from china. with 8 days for the first package and 9 days for the second. So i am leaving a review here in case other people also get panic if this could be a fakeshop
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