Dr. B (drb.ai) has a 4.1 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Health & Medical and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Finally, a sane alternative to an $80 copay for an Rx for a chronic condition. Great UI and excellent follow through. So happy I found them.
Reply from Dr. B2026-05-04
Hi Lynda,
We're so grateful for your positive review! We know how important it is to remove financial barriers to healthcare. Providing affordable and trustworthy online medical consultations is what we're here for, and we're delighted it made a difference for you.
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Wishing you continued good health,
The Dr. B Support Team
The providers and team are amazing! I recommend to anyone needing quick medical care.
Reply from Dr. B2026-04-20
Hi Branden,
We’re glad you had a great experience with Dr. B. We believe in making healthcare as convenient as possible, while keeping the "care" in healthcare. Your satisfaction is our top priority, and we really appreciate your feedback.
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Wishing you the best of health,
The Dr. B Support Team
This was such a quick, inexpensive (only $15), doctors appointment!! After answering some simple questions, I had my prescription for exactly what I had come for!! A real physician looked over everything, approved it, and that was it!!! So Amazing and easy!!! They even sent my prescription to my pharmacy of choice, & told me when it would be ready! AMAZING!!! Saved me at least three or four hours, gas, traffic, Etc.!!
Reply from Dr. B2026-04-20
Hi Craig,
Your feedback is truly appreciated! We're delighted that we could provide you with an affordable and trustworthy experience. We're passionate about making healthcare accessible, and your satisfaction reaffirms our mission.
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Sending wishes for your continued good health,
The Dr. B Support Team
S
Shelbi Allen · 1 review · Experienced 2026-04-16 ·
★★★★★
Great customer service
Great customer service. Quick to respond and got my prescription quickly! Checked up on me after my visit to make sure everything was going good.
Reply from Dr. B2026-04-20
Hi Shelbi,
We're so grateful you shared your wonderful experience with us! Our main aim is to make online medical consultations easy and affordable, all while adding that ""extra touch of care"" to healthcare. It warms our hearts to have been able to support you on your path to recovery.
If you have any further questions or concerns, please don't hesitate to contact us at drb.ai/contact. We're here to support you every step of the way.
Wishing you good health,
The Dr. B Support Team
The experience I had was excellent. They requested a video call (I did it on a 15min lunch break!), they checked in a few days after to see how I was, and they responded to my emails quick. The price for the service and medicine was cheaper than half my copay would be! I have already recommended this service to my family and friends. Excellent! I am very happy an healthy now :)
Reply from Dr. B2026-04-20
Hi Angie,
Thank you for sharing your positive experience with us! We believe in making healthcare as convenient and affordable as possible. Your kindness in recommending us is truly heartwarming. We’re glad you had a great experience with Dr. B, and thank you for trusting us with your care.
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Wishing you the best of health,
The Dr. B Support Team
J
John Walz · 3 reviews · Experienced 2026-04-01 ·
★★★★★
Dr B Outstanding All Around
Dr. B is fast and efficient in providing ED evaluation and issuing scripts. Pricing is very fair. I had questions and the response I received was prompt. They even followed twice to make sure I was satisfied. 5 stars for sure.
Reply from Dr. B2026-04-15
Hi John,
We're thrilled to hear about your positive experience. Thanks for sharing it with us! Our primary mission revolves around making online medical consultations accessible and affordable—all while keeping the ""care"" in healthcare. We're truly delighted to have been able to help you on your path towards improved health.
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Wishing you excellent health,
The Dr. B Support Team
Hi Abdelmajid,
We're so glad to hear that! We put a lot of effort into making our consultations smooth and efficient. Thank you for trusting us with your care.
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Wishing you continued good health,
The Dr. B Support Team
A
Araik · 1 review · Experienced 2026-04-09 ·
★★★★★
Amazing customer service!AAA+++
Amazing customer service!AAA+++
Thank you!
Reply from Dr. B2026-04-10
Hi Araik,
We’re glad you had a great experience with Dr. B! Our main goal is to make online medical consultations accessible and affordable, all while keeping the "care" in healthcare. Your satisfaction is our top priority, and we really appreciate your feedback.
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Wishing you the best of health,
The Dr. B Support Team
Once I got set up for the telehealth appointment I checked in early expecting to wait. Dr. B was already there. He was very patient and kind when I didn't have my microphone on.
The appointment was quick and to the point.
No waiting in the lobby filling out a stack of paperwork or dealing with an overworked medical receptionist.
My prescription was ordered before we disconnected.
Thank you Dr. B.
Reply from Dr. B2026-04-06
Hi Michelle,
Thank you for sharing your positive experience with us! Our primary goal is to provide accessible and affordable online medical consultations—while keeping the *care* in healthcare! We are thrilled to have been able to support you on your healing journey.
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Wishing you the best of health,
The Dr. B Support Team
I love Dr.B! Its very common for me to get a UTI and I dont have insurance so Dr.B makes it so easy to just chat about my symptoms and pick up meds a few hours later for $15 you cant beat it! Thank you Dr.B!!
Reply from Dr. B2026-04-02
Hi Sophia,
Thank you for taking the time to share your experience! We believe in the importance of affordable and trustworthy healthcare. Your feedback encourages us to keep striving towards our mission of accessible online medical consultations.
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Thanks for letting us help you feel better!
The Dr. B Support Team
P
Pedro Emilio M · 1 review · Verified · Experienced 2026-04-01 ·
★★★★★
They are quick and trustable
They are quick and trustable, and very affordable. Thank you a lot.
Reply from Dr. B2026-04-02
Hi Pedro,
Your feedback is truly appreciated! We're delighted that we could provide you with an affordable and trustworthy experience. We're passionate about making healthcare accessible, and your satisfaction reaffirms our mission.
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Sending wishes for your continued good health,
The Dr. B Support Team
Hi Sherry,
We're so glad to hear that! We put a lot of effort into making our consultations smooth and efficient. Thank you for trusting us with your care.
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Wishing you the best of health,
The Dr. B Support Team
This service is completely useless and a total waste of time.
I tried twice, about 3 months apart, to get a simple prescription refill, and both times I was denied.
First, you have to go through a long list of questions, only to get rejected at the very end because you’re missing some specific lab result.
Second, it feels like you’re expected to have every possible lab test on hand, and not just that, but all of them must be less than 6 months old. These tests cost money, and it’s unrealistic to expect people to constantly repeat them just in case the system asks for one.
The worst part is that the system can randomly request a lab result you don’t have, and that’s it - instant denial, no flexibility, no real support.
I would not recommend using this service.
Reply from Dr. B2026-03-27
Hi Vadym,
Thank you for taking the time to share your experience, and I’m really sorry to hear that it was frustrating.
These clinical guardrails are designed to help our licensed medical providers determine whether it’s safe to prescribe a medication based on current medical guidelines. In some cases, certain lab results are required before a prescription can be approved. We understand that it can be disappointing to go through the process and only find out at the end that additional information is needed. We know those tests cost time and money, and we’re sorry the process felt rigid.
Your feedback about the lab requirements and when they’re requested is really helpful, and we’ll be sure to share it with our team as we continue working on improving the experience and making requirements clearer earlier in the process.
If you’re open to it, we’d also be happy to take another look at your case and see if there’s anything we can help clarify. Please feel free to reach out to our support team at [email protected].
We appreciate you sharing your feedback.
Sincerely,
The Dr. B Support Team
Im so glad for this service. For a simple infection that can be recurring, I’m so glad I don’t have to pay a $100 copay (yep, to see a specialist) to buy a $5 drug. Will be using them going forward.
Reply from Dr. B2026-03-23
Hi,
Your feedback means a lot to us! Breaking down the cost barriers in healthcare is a cause close to our hearts. We're thrilled that we could offer you an affordable and trustworthy experience in line with our mission.
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Sending wishes for your continued good health,
The Dr. B Support Team
Hi Derick,
Thank you for sharing your experience with us! We believe in making healthcare as convenient as possible, and we're so glad that our hassle-free medical consultation process made it easier for you to receive quality treatment online, on your schedule, and in your own space.
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Sending wishes for your continued good health,
The Dr. B Support Team
You won't know the price until you go to pick it up.
I've filled two Rx with Dr. B. the 2nd time did not honor the "card" that Dr B sends to get the advertised price. Costco Pharmacy said the Mr. B discount card number did not appear in their system and they could not honor the price. The price was about 2x the price that was shown on the Dr. B website for this Rx and pharmacy. This means there is no way to know what price you will pay. Although the service was fast, if I don't know what price the pharmacy is going to charge, it negates the all other aspects of the service which was otherwise very good.
Reply from Dr. B2026-03-23
Hi there,
Thank you for sharing your experience—we’re sorry to hear about the confusion with the pharmacy pricing.
The discount card we provide is intended to help patients access lower medication prices, but in some cases pharmacies may not recognize the card immediately in their system or may have different pricing at the time the prescription is filled. While we strive to provide the most accurate estimates on our website, final pricing is ultimately determined by the pharmacy’s local system. We understand how frustrating it can be when the price at pickup doesn’t match the estimate shown online.
We would love the opportunity to look into why the Costco system didn’t recognize your card to prevent this from happening again. Please reach out to us at [email protected] with the email associated with your account so our team can review what happened with the pharmacy.
We appreciate your feedback and are glad to hear that the rest of your experience with the service was positive.
Sincerely,
The Dr. B Support Team
K
Kevin Parker · 13 reviews · Experienced 2026-03-16 ·
★★★★★
Hard to recommend
So I take some medication to which I already have a prescription. The website also wants me to take a blood pressure reading which I've never needed to do before.
Also I didn't remember our chat anywhere, so I'll have to start again. Really not a great "AI" solution.
Reply from Dr. B2026-03-17
Hi Kevin,
We’re sorry to hear that your experience wasn’t smooth. For certain medications, medical providers may require additional information—such as a recent blood pressure reading—to ensure the treatment is safe and appropriate, even if you’ve previously had a prescription.
If you had trouble continuing your consultation, please reach out to us at [email protected], and our team will be happy to help.
We appreciate your feedback and the opportunity to improve the experience.
Sincerely,
The Dr. B Support Team
It is a great and affordable service. I got the prescription for my eczema the same day.
I would have had to take time off work and pay more to go see a doctor in person. My eczema is already cleared up. The Dr. sent me an email checking to make sure everything was going well and said they would check back when it's time for a refill. I am so happy with this service.
Reply from Dr. B2026-03-18
Hi Deborah,
We're overjoyed to hear about your excellent experience! Making healthcare more accessible and less stressful is at the core of what we do, and your feedback reinforces that mission. Thank you for choosing us!
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Wishing you excellent health,
The Dr. B Support Team
I was a little skeptical at first, just because it was pretty seamless and seemed too easy. I suspected I had a UTI, and I currently do not have health insurance, so I was looking for an alternative and found this site. I did have to provide a urine test photo (which I overnighted on Amazon), and was prescribed an antibiotic that was sent to my pharmacy. I’ve already recommended this service to others, as it was easy to use, and my UTI has resolved. I didn’t have to wait at an urgent care, and spend significantly more money for the same outcome. This is an amazing service that I will definitely use again in the future!
Reply from Dr. B2026-03-16
Hi Kristin,
We're genuinely touched by your words! It's fantastic to know that we've helped you avoid the waiting room hassle. We're all about increasing access to quality healthcare while minimizing stress, and your feedback reassures us that we're on the right path.
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Wishing you good health,
The Dr. B Support Team
O
OC Exotics · 1 review · Experienced 2026-03-06 ·
★★★★★
Absolutely worst company I have ever…
Absolutely worst company I have ever experienced. Paid for the upgraded video call service not a single email or follow up about the consultation. The site is a complete scam. Do not waste your money. We will be forming a civil lawsuit to compound anyone who has been ripped off by them, worst company EVER!!!
Reply from Dr. B2026-03-06
Hi there,
We’re very sorry to hear about your experience, and we take feedback like this seriously. This definitely isn’t the experience we want anyone to have.
We’ve attempted to reach out via email to better understand what may have happened, but haven’t been able to connect yet. We’d really appreciate the opportunity to look into this further and help resolve the issue for you.
If you could please contact our support team at [email protected] with the email address used for your account or any additional details about your consultation, we’ll investigate right away and work to make this right.
Thank you for bringing this to our attention, and we hope to hear from you soon so we can assist.
Sincerely,
The Dr. B Support Team
