About Wondershare Dr.Fone
Data updated- Website
- drfone.wondershare.com
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 330 reviews
- Replies to negative
- 99% (231/234)
About this business
Wondershare Technology is a key member of the National Planning Software Enterprises of China and a global leader in application software development. We have users in over 150 countries. Wondershare is committed to providing software that brings simplicity to people's lives.Wondershare Dr.Fone is a complete mobile device solution for iOS and Android devices. Over Millions of people use and like Wondershare Dr.Fone. It solves problems in any scenario, from system breakdowns and data loss, to phone transfers and much more!
Written by the business, not verified by us.Is Wondershare Dr.Fone legit?
Wondershare Dr.Fone (drfone.wondershare.com) has a 3.2 out of 5 rating on OK.one, based on 686 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 29% give 1 star; The business has replied to 99% of negative reviews; Reviews mostly discuss User experience, Product, App. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the reliable tools that make transferring data and unlocking locked mobile devices a very straightforward process. Many users appreciate the intuitive platform which helps save precious time when troubleshooting and fixing unexpected software problems. However, some people mentioned persistent difficulties with getting refunds after purchasing software licenses. Some reviewers were not happy with the application because it occasionally failed to unlock devices or perform expected technical repairs properly. A few consumers also noted that support responses were slow or completely unhelpful when trying to resolve these technical issues.
Auto-generated from all reviews of this business. For reference only.What people say
WhatsApp Transfer from Android to iPhone
Worked perfectly to transfer WhatsApp messages from Android to my new iPhone. Instructions were clear and easy to follow. It took roughly 20 minutes to backup and restore 3 GB of messages and images. Unfortunately, some of the process contained rather weird mandatory setting changes like "disable 'find my iPhone'". Dr.Fone did not explain why seemingly unrelated security features need to be disabled, and did not instruct users to reenable these features after the successful backup. It also did an automatic reboot of my iPhone without telling me. Overall it did exactly as advertised, faster and easier than I expected, but could explain more about the process and necessary setting changes.
good support
It's a good program
It's a good program. But I would've given 5 stars if they would only have a 1 time whatsapp transfer purchase.
the apps works fine
the apps works fine. i had two issue, the first that it took long time 6 hours. the second is that the whatsapp contacts are not shown only numbers are shown
Hi Kabil, Thanks for your information. We just created the technical support ticket for you. Our support member will reach you via Email directly. Have a nice day. Yours Sincerely, Wondershare Support 1-604-343-8521 (Mon - Fri 6pm to 11am PT) International phone rates may be charged by your service provider http://support.wondershare.com
Thank You Dr. Fone
Dr. Fone has been a big life and money saver especially during these difficult times. With Dr. Fone, I was finally able to unlock several of my iPhones that I've been trying to unlock for quite sometime now. I was tired of paying outrageous amounts just to be told it was unsuccessful and could not be unlocked. Thanks to Dr.Fone I can check a few things off my to-do list... If you decide to purchase a package on dr.fone I'd suggest purchasing the bundle package, itll be well worth your money.
Unlock tool worked very well
Unlock tool worked very well. My only criticism is that it's not clear from the initial website that you have to be registered (and therefore have paid a fee) before you can unlock using this software. The cost was not prohibitive and as the tool worked well once registered i would recommend this product.
Really nifty tool to get all things…
Really nifty tool to get all things done related to android and iOS phone backups. Great and clean UI with powerful tools helped me transfer all my data from android to iPhone. Thank you team for making our lives this easy.
Very satisfied but there was an issue.
Hello, I used Dr.Fone Whatsapp Transfer. From iPhone to Android. Almost everything was fine and smooth. However, now I am not able to resent the restored Whatsapp pictures from the Android phone. When I do that, a message "the file format is not compatible" appears and it is not received by the recipient. Videos, audios, and documents don't have that problem. I couldn't find a way to contact Wondershare support and tell them about this issue. Please contact me. Thank you. Best regards
It's good software but they should…
It's good software but they should include 1 transfer in free/trail version so that other people get trust or will be sure that this will work and they definitely buy it. Give your attention to my imporvement!
Hi Prabhas, thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right. We will use your feedback to make some important changes. Yours Sincerely, Wondershare Support 1-604-343-8521 (Mon - Fri 6pm to 11am PT) International phone rates may be charged by your service provider http://support.wondershare.com
Expensive but worth it in the end
Price expensive but I am pleased that it worked for transferring my WhatsApp chat history from Samsung to iPhone after (boot looping for days) with another piece of purchased software which came highly recommended. It would have been very useful if the instructions had some pre-requisites for settings on both phones and in iTunes, which would have meant that I didn't have to keep stopping the transfer to fix the issues and then start again.
Very good but...
Very good. Most of the messages came, only point is that the version of WhatsApp is not the last one... I am trying now to open the WhatsApp from Google store and transport the backup...
Nice piece of software but slightly overpriced.
I used the Whatsapp module of Dr. Fone and it did exactly what it said on the tin: transferred all of my whatsapp history from Android to iPhone. While it performed flawlessly, i rate it with 4/5 stars cause i think it's overpriced.
Awesome experience
Awesome experience. Although, at the last part, before copying the backed up file from my source phone, the current (destination) phone was on and conected to the network. It happened that i received 3 messages (orders from clientes) but then it started the last phase and the backed up file from source phone was copied to the destination (new) phone. I lost the 3 messages that i happened to receive during this gap of time. I think you should warn to turn on the flight mode to avoid such problem!
I needed to unlock 2 IPads for my Grand…
I needed to unlock 2 IPads for my Grand kids that lost their Dad and Mom in an accident. I wasn't able to retrieve the pass-code or password and Apple needed a CC that expired. I was under the impression this app could retrieve data on a locked system - I could not find that option, however it did wipe the system which helped at a reasonable cost.
I am pretty impressed by this software
I am pretty impressed by this software. I bought the Whatsapp Transfer Tool to transfer my Whatsapp Data from my Samsung Galaxy Note 8 to my iPhone X. I checked online to see, what possibilities I have to transfer the data and I was shocked. So much work, so much effort with most of the tools. One tool that catched my eye even wanted to reset my iPhone to default. After about half an hour I found this tool in a video on youtube and tried it myself. After 10 minutes all the Data was transfered successfully - and it was so darn easy! Only but relatively big negative point: The Pricing. 4/5 Stars!!
I downloaded it because it was supposed…
I downloaded it because it was supposed to work on a Samsung note5 but is not on the list. couldn't use it at all. It looks like a tool that would have worked.
Hi Ginet , Thank you very much for letting us know about your situation. Wondershare values every single opinion from our customers. I truly understand your disappointment. We sincerely apologize for any inconvenience caused to you and we really hope to make it right for you. We failed to locate your order number. Could you please tell us your order number or licensed email? We will help you to contact and check the issue with our support center. Waiting for your reply. Yours Sincerely, Wondershare Support 1-604-343-8521 (Mon - Fri 6pm to 11am PT) International phone rates may be charged by your service provider http://support.wondershare.com
Whatsapp transfer did not work
Whatsapp transfer did not work for me over multiple attempts. However, customer support were helpful and facilitated a refund.
Hi Gareth, Thanks for your information. We noticed that Zoe has replied your tech support ticket. She will follow up your case again in very short time. Sorry for any inconvenience this may caused. Yours Sincerely, Wondershare Support 1-604-343-8521 (Mon - Fri 6pm to 11am PT) International phone rates may be charged by your service provider http://support.wondershare.com
working great with Xiaomi…
working great fast and backed my Xiaomi 9 lite Faster than any other backup programs
The software is very good but...
The software is very good , only a bit pricey and needs to improve downloading/purchasing softwares page because it can be so confusing
Hi Hope, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right. We will use your feedback to make some important changes. Yours Sincerely, Wondershare Support 1-604-343-8521 (Mon - Fri 6pm to 11am PT) International phone rates may be charged by your service provider http://support.wondershare.com

