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Food, Beverages & Tobacco

Morning

ClaimedCollecting reviews

72 reviews

3.672 reviews
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About Morning

Data updated
Website
drinkmorning.com
Category
Food, Beverages & Tobacco
Location
Singapore
Status
Unclaimed
Last 12 months
25 reviews
Replies to negative
24% (6/25)
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About this business

Morning was founded by two passionate individuals who were united by a common mission to bring finesse, convenience and quality, directly into the homes of coffee-lovers.

Written by the business, not verified by us.

Is Morning legit?

Morning (drinkmorning.com) has a 3.6 out of 5 rating on OK.one, based on 72 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. Opinions are polarized: 64% rate it 4 stars or higher while 29% give 1 star; The business has replied to 24% of negative reviews; 25 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

Broken down after just over a year, terrible customer support

After just over a year, the machine fully stopped working, unable to pressurise and flow water for brewing. Customer service has been slow, and poorly able to support with any useful information, with the premium price point of this machine I am shocked at the low level of service and quick failure of the machine. Not worth the investment.

Fails on the basics

Initially was impressed with the machine, it does give more control over brewing than other machines. The app is a nice idea but fiddly and pretty glitchy - we stopped using after set up. The big problem is the machine leaks into the capsule bin - I know all machines do this but after 12 months of use we started finding large puddles under the machine on a regular basis and not just when the capsule bin was near full. Recently this problem has now extend to water streaming out of the back of the nozzle every time you brew causing a spill with every use. Customer service is slow and not very helpful. Now the machine is out of warranty and the only option is a a local service centre charging £200 to fix the issue. Nespresso machines are basic in function yes but my last one went for almost 10 years before being replaced. This machine is style over substance - nice idea but if it can't reliably do the basics then what's the point?

Machine & Customer Service Fail!

Dreadful machine. I can not get a decent black espresso or americano. I have contacted the Singapore HQ several times & I get a bot reply asking for serial number & video. No personal service. Useless!! I have the machine just over 4 weeks & want to return for refund as it’s not as advertised & extremely disappointing. Wake up HQ Singapore & sort out your London customer please.

Gimmicky and half baked

Very negative experience with the Morning machine and capsule subscription. The first batch of capsules I received was just OK, no better than what's available in the supermarket for half the price. The machine is also good but not great. The screen is gimmicky and it's no better than similar sized machines from the leading brand which ultimately work the same way. Lastly, the website where you order the capsules is very glitchy and isn't working for me at all right now. I requested to cancel the subscription after one month and they requested a bill of over 150% the price of the machine. When you consider that all I have received is really just the machine and one pack of capsules it's quite absurd to ask for more than the retail price of those. Overall a negative experience and I would strongly recommend against this brand.

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