Driverinrome Tours and Transportation (driverinrome.com) has a 4.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
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Lisa Neil · 1 review · Experienced 2026-06-16 ·
★★★★★
We booked the Exclusive Best of Rome…
We booked the Exclusive Best of Rome Shore Excursion (Private Tour from Civitavecchia Port) with the 3-hour Colosseum private guide add-on, and it was absolutely fantastic!
Our driver, Riccardo, was outstanding—extremely knowledgeable, friendly, and professional. Thanks to his help and the private nature of the tour, we were able to see and experience far more than we ever could have on our own, especially given my mobility issues. This tour truly made the day possible for us.
The 3-hour Colosseum guided tour with Matteo was an excellent upgrade and well worth it. He was incredibly knowledgeable and brought the history to life. We learned so much and would have been completely lost without his expertise.
It was a wonderful day from start to finish. We highly recommend this company and would definitely book with them again on our next trip to Rome. 5 stars!
Reply from Driverinrome Tours and Transportation2026-06-18
Thank you so much for your wonderful review and for choosing DriverInRome for your visit to Rome!
We are delighted to hear that you had such a fantastic experience on our Exclusive Best of Rome Shore Excursion. Riccardo will be thrilled to know that his knowledge, professionalism, and assistance helped make your day both enjoyable and comfortable. We always strive to provide a personalized experience, and we're especially pleased that the tour allowed you to see and experience so much despite the mobility challenges.
We're also happy to hear that the Colosseum guided tour with Matteo exceeded your expectations. His passion for Rome's history and ability to bring the ancient world to life truly make the experience special.
Thank you for your kind words and recommendation. It was our pleasure to be part of your Roman adventure, and we look forward to welcoming you back on your next trip to Rome!
Excellent and professional service. Responding to our requests immediately.
Reply from Driverinrome Tours and Transportation2026-06-18
Thank you for your kind feedback! We are delighted to hear that you found our service excellent and professional. Providing prompt responses and assisting our guests efficiently is always our goal. We truly appreciate your support and look forward to serving you again on your next visit to Italy.
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Ann Christine · 1 review · Experienced 2026-05-22 ·
★★★★★
Driver does not speak English, is just Driver NOT Tour Guide
Simply Terrible - guide did not speak inteligable English, as in not understandable at most times. Despite providing an itenerary, which we where told was doable, our driver insisted on his own pre planned tour with many, many churches ( my father did not wish to revisit the churches he has visited with my late mother) the guide wandered off leaving us 'stranded' at several times - and demanded a hefty tip. AVOID THIS TOUR COMPANY!
Reply from Driverinrome Tours and Transportation2026-06-18
Thank you for your kind words! We’re delighted to hear that Sharon made such a positive impression. We truly appreciate your feedback and will be sure to share your compliments with her. We look forward to welcoming you again on your next trip to Rome!
Very pleased with the customer service and a transparent booking process. Vanessa has been very responsive, courteous and helpful the entire time.
Reply from Driverinrome Tours and Transportation2026-06-13
Thank you for your kind words and for choosing DriverInRome!
We are delighted to hear that you were pleased with our customer service and found the booking process transparent and straightforward. Your recognition of Vanessa's responsiveness, courtesy, and dedication means a great deal to us, and we will be sure to share your compliments with her.
We truly appreciate your feedback and look forward to assisting you again on your next visit to Italy.
Warm regards,
The DriverInRome Team
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Jennifer · 2 reviews · Experienced 2026-06-02 ·
★★★★★
We had an incredible experience with…
We had an incredible experience with this full-day transfer service. the driver was very professional, efficient, and accommodating throughout the whole day. he complied with all our wishes, adapted perfectly to our schedule, and made everything smooth and stress-free. his friendly demeanor and excellent service truly made the day unforgettable. we felt comfortable, well taken care of, and able to fully enjoy every moment. highly recommended for anyone seeking a reliable and exceptional transfer experience!
Reply from Driverinrome Tours and Transportation2026-06-13
Thank you so much for your wonderful review!
We are delighted to hear that you had such an incredible experience with our full-day transfer service. Providing professional, reliable, and flexible service is always our goal, and we are thrilled that your driver was able to accommodate your wishes and make your day smooth, comfortable, and stress-free.
Your kind words about the driver's professionalism, friendliness, and dedication mean a great deal to us. We will be sure to share your compliments with him.
Thank you for choosing DriverInRome. We truly appreciate your recommendation and hope to have the pleasure of assisting you again on a future visit to Italy.
Quick response with great customer service attitude. Received quote and booking confirmation within a day. I expect service upon our arrival in Rome to be on the same level.
Reply from Driverinrome Tours and Transportation2026-06-13
Thank you very much for your kind feedback.
We truly appreciate your recognition of our quick response and customer service. It’s always our goal to provide a smooth and efficient booking experience from the very first contact.
We look forward to welcoming you in Rome and ensuring that your transfer service is delivered with the same level of care and professionalism upon your arrival.
Safe travels, and see you soon!
K
Keith · 2 reviews · Experienced 2026-04-17 ·
★★★★★
Communication was extremely helpful via…
Communication was extremely helpful via email. driverInRome customer service replied to my inquiries very quickly and made it easy to book a tourm
Reply from Driverinrome Tours and Transportation2026-06-13
Thank you so much for your kind feedback.
We’re really glad to hear that our email communication and customer service were helpful and made your booking process easy. Our team always aims to respond quickly and provide clear support to ensure a smooth experience from start to finish.
We truly appreciate you choosing DriverInRome and hope to welcome you again on another tour in the future.
Very professional and answered all my questions promptly.
Reply from Driverinrome Tours and Transportation2026-05-29
Thank you for your kind feedback! We’re very happy to hear that you found our service professional and that all your questions were answered promptly. We truly appreciate your support and hope to assist you again on your next trip to Rome!
M
Mohammad Khan · 2 reviews · Experienced 2026-05-23 ·
★★★★★
Very good
Very good
App looking for job
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John West · 2 reviews · Verified · Experienced 2026-05-19 ·
★★★★★
Driver
Driver, Riccardo, was fantastic. On time. Helpful with all luggage. Great communicator.
Reply from Driverinrome Tours and Transportation2026-05-23
Thank you so much for your kind feedback! We’re delighted to hear that Riccardo provided a fantastic experience with his punctuality, communication, and assistance with your luggage. We truly appreciate your support and hope to welcome you again on your next trip to Rome!
It was so quick and easy to go through the booking process with Driver in Rome. They were more than willing to accommodate extra requests.
Reply from Driverinrome Tours and Transportation2026-05-23
Thank you for your kind feedback! We’re so happy to hear that the booking process was quick and easy for you. Providing flexible and accommodating service is always our goal, and we truly appreciate your trust in DriverInRome. We look forward to assisting you again on your next trip to Italy!
Excellent customer service. I wanted to book a Golf cart tour of Rome. And, had some questions with regards to the booking. Sent an email to them, got the response pretty quickly, with all my questions answered, which helped me book the tour in advance. Looking forward to our Golf Cart Tour with Driver In Rome Tours.
Reply from Driverinrome Tours and Transportation2026-05-20
Thank you so much for your kind review! We’re delighted to hear that our team was able to answer all your questions quickly and help make your booking process smooth and easy. We truly appreciate your trust in Driver In Rome Tours and can’t wait to welcome you for your Golf Cart Tour of Rome. We’re sure you’ll have a wonderful experience exploring the Eternal City with us. See you soon!
Easy to use and quick response in setting up engagement.
Reply from Driverinrome Tours and Transportation2026-05-23
Thank you for your kind feedback! We’re so glad to hear the booking process was easy and that our team responded quickly. We truly appreciate your support and hope to welcome you again on your next trip to Italy!
We had an amazing experience with this whole-day transfer service. The driver was extremely professional, efficient, and accommodating throughout the entire day. He complied with all our wishes, adapted perfectly to our schedule, and made everything smooth and stress-free. His friendly attitude and excellent service truly made the day unforgettable. We felt comfortable, well taken care of, and able to fully enjoy every moment. Highly recommended for anyone looking for a reliable and exceptional transfer experience!
Reply from Driverinrome Tours and Transportation2026-05-23
Thank you so much for your wonderful feedback! We are truly delighted to hear that you had such an amazing experience with our whole-day transfer service. It means a lot to know that our driver’s professionalism, flexibility, and friendly attitude helped make your day smooth, comfortable, and memorable.
Your kind words and recommendation are greatly appreciated, and we will be sure to share your compliments with the driver. We hope to welcome you again on your next trip to Italy!
The car was clean and the driver was careful and drove safely and he was very helpful and we reached out to all places on time
Reply from Driverinrome Tours and Transportation2026-05-08
Thank you so much for your kind words! We’re delighted to hear that you had a safe and comfortable experience with us. It’s great to know the car was clean, the driver was careful and helpful, and that you reached all your destinations on time. We truly appreciate your feedback and hope to welcome you again on another DriveInRome journey!
Very helpful tour group! Very helpful and accommodating
Very helpful and accommodating. Questions answered in a timely manner. Would recommend them!!!
Reply from Driverinrome Tours and Transportation2026-05-05
Thank you so much for your kind words! We’re glad to hear you found our team helpful and accommodating, and that your questions were answered promptly. Your recommendation truly means a lot to us—we hope to assist you again on your next trip!
They are so helpful and responsive! Can’t wait for our golf cart tour in Rome!
Reply from Driverinrome Tours and Transportation2026-05-05
Thank you so much for your kind words! We’re thrilled to hear that you’ve had a great experience with DriverInRome Tours so far. Our team is always happy to assist and make everything as smooth as possible.
We can’t wait to welcome you on your golf cart tour in Rome—it’s such a fun and unique way to explore the city. See you soon!
Allen was excellent full of information and went out of his way to make sure we had a great day. I highly recommend him and this service to future travelers.
Reply from Driverinrome Tours and Transportation2026-05-05
Thank you for your kind words! We’re delighted to hear that you had such a great experience with Allen. His passion and dedication to creating memorable tours truly make a difference. We appreciate your recommendation and hope to welcome you again on another journey in the future!
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Mharj C.P. · 1 review · Experienced 2026-04-16 ·
★★★★★
Great experience!
We had a fantastic experience with this private tour during our trip! Ricardo was an exceptional guide in Rome—knowledgeable, engaging, and genuinely passionate about what he does. He brought the city’s rich history to life while also showing us hidden gems we would have never found on our own. Everything was explained so clearly, making the tour both enjoyable and memorable. Highly recommend booking with them if you want to truly make the most of your time in Rome! - Marjorie
Reply from Driverinrome Tours and Transportation2026-05-02
Thank you so much for your wonderful feedback. We’re delighted to hear that you had such a fantastic experience on your private tour in Rome with Ricardo. It’s great to know his knowledge, passion, and storytelling helped bring the city’s history and hidden gems to life for you.
We truly appreciate your recommendation and are glad we could be part of making your trip memorable. We hope to welcome you again on another adventure in the future!
