Great customer services and easy booking process…
Booking process was easy and customer service was quick in responding to my questions. Can’t wait to see Rome!
Driverinrome Tours and Transportation (driverinrome.com) has a 4.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Booking process was easy and customer service was quick in responding to my questions. Can’t wait to see Rome!
Any questions I had to custom our trip, got very helpful reply, and no pressure selling.Thank You
The Communication has been Great so Far - The Service of my Clients Pick is still to come -Hoping for a smooth Transfer for them
Tour guide was really nice and informative. He was a careful driver. Took us to great spots even helped us find an ATM when we needed it. Tour was fun and beautiful views.
They are great and very responsive. Thank You
The process of requesting a tour has been very easy with timely responses by the company. It is intimidating to schedule tours so far in advance when you don't know exactly where you're going or who to use, but I feel confident that we will have an amazing trip!
Thank you for your wonderful review! We're delighted to hear that you found the booking process easy and our responses timely. We understand that planning a trip far in advance can feel overwhelming, so we're glad we could give you confidence and peace of mind. We truly appreciate your trust in DriverInRome, and we look forward to welcoming you to Italy and making your tour a memorable experience. Safe travels, and see you soon!
Prompt and responsive service. Made planning easy!
Your communication is very strong and prompt.
Thank you! We truly appreciate your kind words. We're delighted to hear that you found our communication prompt and reliable. Providing clear and timely assistance is something we take great pride in, and it's wonderful to know it made a positive difference to your experience. We look forward to welcoming you again on your next trip to Italy!
Very prompt responses and clear process of what to expect.
Thank you for your kind review! We're delighted to hear that you found our responses prompt and our process clear and easy to follow. Providing excellent communication and a seamless experience is always our goal. We truly appreciate your feedback and hope to welcome you again on your next trip to Italy!
Always have great response and service from Driver in Rome!
Thank you so much for your kind words! We’re delighted to hear that you consistently receive great service and prompt responses from DriverInRome. Your continued trust and support mean a great deal to us. We look forward to assisting you again on your next visit to Rome and making your experience just as enjoyable.
Always gets back to my email in rapid time.
Thank you for your wonderful feedback! We're delighted to hear that our team was able to respond to your emails quickly. Providing prompt and reliable assistance is something we always strive for. We truly appreciate your kind words and look forward to assisting you again on your next trip to Italy!
it was absolutely stunning. Our driver Matt gave us some great information while driving to our destinations. The wonders of the ancient world were so magnificent as Matt described each one as we went along. I really recommend Matt as he is such a nice and lovely guy.
Thank you so much for your wonderful review! We’re delighted to hear that you had such a stunning experience and that Matt helped make your tour even more memorable. We'll be sure to pass along your kind words to him. Your recommendation means a lot to us, and we truly appreciate you choosing DriverInRome. We hope to welcome you back on another adventure in Italy soon!
Hands down the best transportation experience I've had. We had a couple of hiccups in our travel and the folks at DriverinRome were kind and responsive. They were on time, polite and safe. I would recommend them over and over again!
Thank you so much for your wonderful review! We truly appreciate your kind words and are delighted to hear that we could make your transportation experience a positive one, even with the unexpected travel hiccups. Our team takes great pride in providing reliable, safe, and responsive service, so it's incredibly rewarding to know we met your expectations. Thank you for your recommendation—we look forward to welcoming you back to Italy on your next trip!
I recently communicated with Driverinrome Tours and Transportation via email for the booking process, and I found the experience to be very positive. Their response to my inquiry was prompt and informative, making it easy to understand the available options for my upcoming tour. The staff were friendly and helpful, patiently addressing all my questions and providing clear instructions for the booking. The email confirmation I received was thorough, which reassured me about my plans. Overall, I was impressed with the efficiency and professionalism of their email communication, setting a great foundation for my upcoming trip.
Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience with our booking process. Providing prompt, clear, and helpful communication is something we truly value, so it's rewarding to know our team was able to assist you and make the process smooth and reassuring. We sincerely appreciate your kind words and your trust in DriverInRome Tours and Transportation. We look forward to welcoming you soon and making your upcoming tour just as enjoyable as your booking experience!
Our driver Ricardo was more than a driver - he was a knowledgeable tour guide. He planned out the whole day, took us to a fabulous place for lunch and made sure we saw all the sights . He was very accommodating in every way m. Would highly recommend
Thank you for your wonderful review! We're delighted to hear that Riccardo made your day so memorable. It's great to know that his knowledge, thoughtful planning, and personalized recommendations—including the lunch stop—helped make your experience even more enjoyable. Your kind words and recommendation mean a lot to us. We truly appreciate you choosing DriverInRome, and we hope to welcome you back for another unforgettable tour in the future!
Thank you for your wonderful review! We're delighted to hear that you found the booking process easy and our communication helpful. We truly appreciate your kind words and look forward to welcoming you again on your next trip to Italy!
The driver was on time and with excellent service.
Thank you for your kind review! We’re delighted to hear that your driver arrived on time and provided excellent service. We truly appreciate your feedback and hope to have the pleasure of welcoming you again on your next trip to Italy!
Our driver Costinel was the perfect blend of professionalism and personality. His driving was incredibly smooth and safe, and his immaculate vehicle made the two-days (15 June 2026 & 17 June 2026) so relaxing. Beyond just navigating, he went out of his way to keep the mood light, comfortable and joyful - making the journey just as memorable as the destination.
Thank you so much for your wonderful review! We’re delighted to hear that Costinel made your transfers so enjoyable with his professionalism, safe driving, and friendly personality. It's great to know that his comfortable vehicle and positive attitude helped make both of your journeys as memorable as your destinations. We truly appreciate your kind words and hope to welcome you back to Italy for another fantastic experience!
You gave me the ability to customize my trip, I gave you my favorite spots and you built a perfect itinerary including specific pick up and drop off locations. Looking forward to my most anticipated adventure.
Thank you so much for your wonderful review! We're delighted to hear that you enjoyed customizing your trip with us and that we were able to create an itinerary tailored to your favorite places and preferred pickup and drop-off locations. It means a lot to know you're looking forward to your adventure. We can't wait to be part of your journey and hope you have an unforgettable experience in Italy. See you soon!
Service is good and reliable. Driver is polite, professional, responsible with safely driving. I really appreciate Driver Costinel's gentleman manner. We have a great day tour to Bagnoregio and Orvieto.
Thank you very much for taking the time to share your wonderful feedback. We are delighted to hear that you had a great experience with Driver Costinel and enjoyed your day tour to Bagnoregio and Orvieto. We truly appreciate your kind words about his professionalism, safe driving, and gentlemanly manner. We will be sure to share your compliments with Costinel, as feedback like yours means a lot to our team. Thank you again for recommending DriverInRome. We hope to have the pleasure of welcoming you again on another journey in the future.
63 reviews matching