Dr. Water (drwater.store) has a 3.5 out of 5 rating on OK.one, based on 51 user reviews collected here. It is listed under Utilities and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 31% give 1 star; The business has not yet replied to negative reviews; 39 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Richard Watt · 1 review · Experienced 2025-04-03 ·
★★★★★
Support emails don't work
I bought a hydro kettle or jug late last year and, last month, the unit zapped /sparked when I turned it on. I found the we mail address on the Dr. Water was website and sent a support request. That email was undeliverable email address doesn't exist. I tried a differentemail address and that worked but I received no reponse after 3 weeks. Then, I sent a support request from the Dr. Water website and clicking "submit" also failed. The product seemed to work OK for 6 months, but, if anything goes wrong, don't expect to get any support, or even a reply.
I was skeptical at first, but after using Dr. Water’s hydrogen water bottle for about 3 weeks, I’m sold. I mainly got it to help with fatigue and bloating, and honestly, I’ve noticed a difference in my energy levels and digestion. The water tastes really clean too — much better than what I was drinking before.
Not a cheap product, but if you're serious about your health, it feels like a worthwhile upgrade. I’ve already recommended it to two friends.
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Tanay · 1 review · Experienced 2025-04-08 ·
★★★★★
Feeling More Energized and Refreshed
I've been using Dr. Water's hydrogen water for a few weeks now, and I can already feel a difference. I have more energy throughout the day and my skin feels better. The taste is clean and refreshing, not like regular bottled water. Definitely worth the try!
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ghettobeats · 1 review · Experienced 2025-02-07 ·
★★★★★
I got my HYDRO-KETTLE in December 13
I had an issue with my hydro kettle but customer support was friendly and super quick to resolve it. I love hydrogen water and the health benefits it provides, I just feel more hydrated and get up to pee less at night so I get more sleep and just feel invigorated when I wake up in the morning, I don’t know what I’d do with out it, I’m just glad I have one and the Dr. Water hydro kettle is the best choice.
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Lara · 1 review · Experienced 2024-11-22 ·
★★★★★
I’m a health professional
I’m a health professional, I take great care of my body and I’m particular about products I use.
This machine clarifies water you can see it through the glass - that’s no joke.
London England is hard water even when I use filters and a regular kettle I still see residue which is not the case here. Add to it the hydrogen element which is vital for healthy brains, organs and cellular energy.
Love it
Thank you for a great product that does hat it says
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Aly · 1 review · Experienced 2024-11-01 ·
★★★★★
Life changing
I have nothing but positive things to say about DrWater, I’ve never experienced a product like this before but I’m so glad that I decided to try this out! It’s very easy to use and I feel wonderful after. Thank you so much!
I've been wanting to try hydrogen water for years, but the units seemed expensive or complicated. Dr. Water's hydrogen water bottle made it really easy and convenient and I'm pleased with how much more energy I have.
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Anna Gaspari · 1 review · Experienced 2024-11-10 ·
★★★★★
I have seen great benefits since using…
I have seen great benefits since using my hydro kettle! Increased energy, better sleep and even this weekend I had the flu! Not sure why I didn’t think about sooner but day two I drank from the kettle just one glass of hydrogen water and I felt better! Coincidence? Not sure!
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Thomas Simons · 1 review · Experienced 2024-09-18 ·
I bought the hydrodaily hydrogen bottle and I am really liking it. I had previously thought of buying the expensive 350CAD bottle but only 200ml? This bottle is perfect size size and it has a sipper so I don’t even have to open the cap and close it again and again.
