About DVDFab
Data updated- Website
- dvdfab.cn
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 94 reviews
- Replies to negative
- 94% (45/48)
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About this business
Founded in 2003, DVDFab is an international leading multimedia processing software supplier, dedicated to developing and exploring multimedia experiences for worldwide users.Our featured products, including DVDFab, StreamFab, UniFab, and PlayerFab, have been trusted by millions of users. Thank you for choosing DVDFab. We are sparing no efforts to provide the best tech as possible as we can. DVDFab is right here and accompanies you as always.
Written by the business, not verified by us.Is DVDFab legit?
DVDFab (dvdfab.cn) has a 4.2 out of 5 rating on OK.one, based on 315 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 81% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 94% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers frequently praise the software for its remarkable reliability, excellent conversion quality, and its ability to easily back up extensive physical media collections without hassle. People find the platform extremely practical for organizing movies digitally, noting that the interface successfully simplifies what could otherwise be a complicated technical process. Some people were dissatisfied with customer support, mentioning unresponsive communication channels and difficulties obtaining refunds or resolving account authorization problems. A small group of reviewers also experienced frustrating technical hurdles, such as unexpected license renewal cost increases and recurring software error messages during use.
Auto-generated from all reviews of this business. For reference only.What people say
Trusted products
I've been with DVDFab for years and years. I won't go anywhere else. Is that good enough?
DVDFab is reliable and produces high…
DVDFab is reliable and produces high quality. I have also been helped several times by their customer service team. Well worth your investment.
The best encoding experience using…
The best encoding experience using hardware encoding. Using GPU to encode is the greatest thing ever. The fastest, quality encode you can buy. Period...
Good price and happy I can save my…
Good price and happy I can save my movies to an external drive for freeing up space.
Paid several times for lifetime…
Paid several times for lifetime licences of there products over the year, each time they add new functions that they say are a separate program, so I pay again, but now they are removing features like converting videos and replacing it with a new program (unifab) to convert programs then want payment again for what I have already purchased, they claim Unifab converter will be free to existing purchasers of the DVDFab that contained the converter, but installing it it will not work, just telling me I need to purchase as I dont have a licence!
Reply from DVDFab2025-09-08
Dear Valued Customer, Thank you for taking the time to share your feedback with us. We sincerely appreciate your long-term support and investment in our products over the years. We’d like to kindly clarify that our newly released products and features are not included in previously purchased bundles, as they are developed and offered as separate solutions. However, as a valued existing customer, you may access special upgrade discounts through your account in our Member Center. Regarding the Video Converter functionality, it has indeed been moved to UniFab. Please rest assured that if you previously purchased a license for the video converter in DVDFab, you are entitled to continue using that feature in UniFab at no additional cost. If you encounter any issues activating the converter feature in UniFab, we apologize for the inconvenience and encourage you to contact our customer support team so we can help resolve the matter promptly. Please note that other AI-powered products within UniFab require separate licenses, as they are not part of the original video converter package. These can be tried for free, but would require a separate purchase if you wish to use them beyond the trial period. We truly value your loyalty and are committed to ensuring you have a positive experience with our products. Should you need any further assistance, please don’t hesitate to reach out to us directly.
Great customer support
Great customer support. They supplied a resolution to my problem (which was my fault) within 24 hours - and that was over a weekend.
Excellent Software
This is a horrible software application…
This is a horrible software application with a policy demanding constant internet connection or it will not function properly. The only reason I can think of for this, is to monitor what you are copying. If you do not like to be monitored DO NOT by this product. When I asked for a refund of the $275, it was denied, and I was told it was because I did not read "Internet Connection" requirements.
Reply from DVDFab2025-08-27
Thank you for taking the time to share your feedback, and I’m truly sorry to hear about your frustration with our software’s internet connection requirement. We do clearly state on our product page that a continuous internet connection is necessary for the application to function as designed. This requirement is primarily in place to enable real-time collaboration, cloud-based features, and regular security updates—not for monitoring user activities. Regarding your refund request, I apologize for the disappointment. Our refund policy is condition-based, and details can be found on our Refund Policy page. We appreciate your understanding and are here to help if you have further questions. You can always contact us via our contact page https://www.dvdfab.cn/contact.htm as needed.
Good support service
An instruction was unaware while installing DVDFab causing disc could not be ripped. Enquiry was then made and reply was given promptly. Step by step instructions on solving the issue was provided and easy to follow. The problem was solved instantly. Thanks to the support team especially Mona.
Avoid this software
Reply from DVDFab2025-08-27
Thank you for taking the time and sharing your feedback with us. Would you like to share more about the issue or problem you are encountering with the software? We will look into it for you. You may submit a message via our contact page：https://www.dvdfab.cn/contact.htm Thank you again for your time.
Always works well
Great Customer Service
I received a fast, accurate and very helpful reply to my question. The support person addressed my issue in a very clear manner. She was also very courteous. Very satisfied.
Excellent software
Excellent software to backup all your movies...!!!
The DVDFab ripper works very fast and…
The DVDFab ripper works very fast and results are of excellent quality
Voice sync issue
I had an issue with the voice not syncing properly on dvdfab converting from video to dvd format. I contacted them about it and the next day Mona replied with a solution that works.
Always liked DVD PRODUCTS
GREAT PRODUCT A++
overall ease of functionality and useability.
Great for Blu-ray, Mixed Success with DVDs
I have great success with blu-rays. DVDs are more problematic due to audio sync issues. But overall this is the best software for its purpose that I have found.
I have been using DVDFab software for years
I have been using DVDFab software for years and have never had an issue getting any issue resolved whether technical or with a purchase. Support has been great.
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