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Electronics & Technology

DVDFab

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315 reviews

4.2315 reviews
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About DVDFab

Data updated
Website
dvdfab.cn
Category
Electronics & Technology
Location
China
Status
Unclaimed
Last 12 months
94 reviews
Replies to negative
94% (45/48)
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About this business

Founded in 2003, DVDFab is an international leading multimedia processing software supplier, dedicated to developing and exploring multimedia experiences for worldwide users.Our featured products, including DVDFab, StreamFab, UniFab, and PlayerFab, have been trusted by millions of users. Thank you for choosing DVDFab. We are sparing no efforts to provide the best tech as possible as we can. DVDFab is right here and accompanies you as always.

Written by the business, not verified by us.

Is DVDFab legit?

DVDFab (dvdfab.cn) has a 4.2 out of 5 rating on OK.one, based on 315 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 81% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 94% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the software for its remarkable reliability, excellent conversion quality, and its ability to easily back up extensive physical media collections without hassle. People find the platform extremely practical for organizing movies digitally, noting that the interface successfully simplifies what could otherwise be a complicated technical process. Some people were dissatisfied with customer support, mentioning unresponsive communication channels and difficulties obtaining refunds or resolving account authorization problems. A small group of reviewers also experienced frustrating technical hurdles, such as unexpected license renewal cost increases and recurring software error messages during use.

Auto-generated from all reviews of this business. For reference only.

What people say

The product did not work, no support, fake refund process

The product did not work, immediately, at login. The support is late and fake: they keep repeating every couple of days the same things and delay refund. Scam company in my experience. Reporting them to credit authorities. update: provided all the information; i asked for refund and you did not provide it; I have all the screenshot from your CS agents' fake engagement, trying to delay not to refund. I am reporting in all avenues since you did not provide neither the service neither the customer support.

Reply from DVDFab2025-06-18

We apologize for any inconvenience you may have experienced while using our products and support. This is certainly not the experience we wanted to provide. We are committed to resolving your issue as quickly as possible and ensuring that your concerns are addressed. Could you provide more information in response to your feedback? You may contact us via our contact page: https://www.dvdfab.cn/contact.htm. We look forward to hearing from you! Regarding refunds, we want to clarify that we offer a 14-day conditional refund; please see https://www.dvdfab.cn/refund-policy.htm for details.

One Of The Better Apps

I think you have great products, especially DVDFab. It has handled most of the stuff I've done to it and more. Very, very easy to use and mostly reliable. Version 13 had growing pains but is doing better now. I would like to buy more of your products and upgrades but pricing is a little high. But, be as it may, this is something I glad i invested in.

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