JLSTucson
Recently. I had a problem with a survey so I reported it to e-Rewards and they promptly responded to my situation and rewarded my account with the points that I should have received.
Earn Rewards for your opinions with e-Rewards, the largest global, by-invitation-only online survey community.
Written by the business, not verified by us.e-Rewards (e-rewards.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 85% of reviews are 4 stars or higher and 5% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-12.
Reviewers had a great experience with this company. Consumers truly enjoy taking interesting surveys in their free time and appreciate the wide variety of topics available. People mention that earning points is straightforward, and redeeming them for gift cards works smoothly. Furthermore, users frequently praise the responsive customer support team for resolving missing point issues in a timely manner. However, some customers also noted frustration with spending considerable time answering questions only to be suddenly disqualified near the end without getting rewarded. A few other people also felt that the actual time needed to finish a survey is frequently much longer than initially estimated.
Auto-generated from all reviews of this business. For reference only.Recently. I had a problem with a survey so I reported it to e-Rewards and they promptly responded to my situation and rewarded my account with the points that I should have received.
Outstanding platform for a big variety of surveys. Surveys are important letting companies know what is valuable and likeable from survey takers. This work is more important than often realized. E Rewards is caring, pays promptly, and is rewarding. I have been a member for several years and very satisfied with the company.
I have been an e-rewards member for many many years. I enjoy taking the surveys but am bummed when I get deep into the survey, it spits me out and says I don’t qualify. I have had numerous issues getting my digital gift card codes, especially with the Uber gift card. I spent a whole week contacting customer service and them contacting me to try and get it resolved. After a lengthy time frame and help from upper management I was able to get a gift card code. Other rewards, like Target, I can just click and print. Not sure why Uber is so challenging. I wish after 2 years the rewards were updated. Include Amazon gift cards or Ace Hardware store gift cards would be nice.
Great, very helpful.
I use honesty for my reviews. I started e-Rewards many years ago, and wished I could say what year, but I can't even remember. When I first started, it was kind of fun, and I had more patience. It was also a different company in way of rewards. The rewards were better....if a person did not qualify, you were given a small pittance-twenty-five cents was put into your account which was not much, but it was more than what one is given now which is a big fat goose egg if you don't qualify for that particular survey. I slowly lost interest and started spending down my rewards money in my account which at the time was pretty good for a very small time gig of earning money. You sure the heck won't make a living if anyone has plans for it. In fact, you don't make much at all. Lets fast forward several years. The rewards changed-if one does not qualify for a survey - you are not awarded ANYTHING-and that survey may very well take time in answering before you are suddenly told you are not a good fit for that particular survey and to go find another. This happens to me frequently, and I got tired of wasting my time for a measly Nothing. I try to keep my account active to give me time to spend my account down until I can leave....sorry e-Rewards, but that is the truth. It just doesn't pay enough to make me want to stay, and I don't need the money. Now, the Good part of e-Rewards is the customer service. If you have any type of problem and need to reach out to them for assistance, they are very prompt to help. I tried taking surveys the other day, just to keep my account alive, and one took me forever then just suddenly dumped me. I was annoyed, and sent a message. They responded in less than twelve hours and credited me. I did several other surveys and was told I was not a good match....was awarded nothing for my time- I finally found one that I could do, and worked for over fifteen minutes, and suddenly I had an error on the page. I thought, here we go again-reached out to customer service and again, they responded quickly and rewarded me for the survey. Keep in mind, the rewards are in points- not money. Years ago, the surveys were in a money system. You could pick a survey by the money you would earn for taking it. Now, it is points. You are awarded points and when you get enough points, you can spend the points on various things. To me- it is tedious, and I don't think it is worth it, but that is the way of survey companies. But, e-Rewards is an honest survey website if you like this sort of thing. Customer service is quick, very courteous, and will help in whatever way they can.
I really appreciate the opportunities to get rewarded with Airline miles as I travel frequently and the added miles makes it easier to fly in comfort.
My issue was recognized fast and was taken care of to my satisfaction. Great customer service.
Reacts to your problem quickly and rectifies it
My response to my inquiry was quick and answered my questions with resolve
i have been with E-rewards for a very long Time, I get to influence, while making point to get gift cards. when there is a issue with the survey companies. E-rewards is quick to settle the complaint...It is nice to have a survey company that will stand by their survey takers.
The assistance I received was fast and accurate. The ERewards team is knowledgeable and extremely helpful.
The agent took care of the problem quickly and awarded me the points for doing the survey. His fast reply was appreciated.
They are the very best survey site. They never cheat you on points and if there is an issue they honestly resolve it.
I voiced a complaint and they made it right.
DId not receive my points on a completed survey and e-rewards customer service took care of it to my satisfaction very quickly
E-Rewards Customer Service is really great. They are very quick in resolving any problems with the survey I am taking. I’m very, very pleased with their response time, usual the next day.
E-rewards is great. The surveys are easy to complete. Cashing out the rewards is so easy and they are so quick. Love this site.
I wanted to re-submit and carefully examine this survey. Chad did not review this carefully and made a judgmental error. I asked him several questions but did not get any answer. I carefully answered all the questions and exceeded the amount of time and there are repetitive questions and tons of typing to answer all questions ill the end. This is a very frustrating survey. I completed this survey till the end and it’s a very “F” long survey and a lot of typing being done and till the end I was DQ. This is very unfair taking all my data and spending over the allotted time. Don’t give me any other excuses because I was not re-directed and all of the survey questions was repetitive. There should be no excuse to get these rewards. They need to stop doing DQ when a survey was completed DQ needed to be done in the first minutes or the middle of the survey. A very bad survey. 5.00 Points Home & Family 25 minutes 0.2 points* You’re a better fit elsewhere. Try another!
Surveys don’t take a lot of time and you can earn rewards quickly
I was very impressed with how quick e-Rewards responded to my dilemma. Took a quite lengthy survey and something went wrong and didn't post my points. Customer service was awesome. Responded to my initial message almost immediately. Did their research and got back to me within a day. Resolved the issue with the points added to my account. Made me happy.
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