A leading software company in data backup, data recovery and disk management. Known for it's focus on data security and the best user experience in the field. If you care about your data, you choose EaseUS.
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Is EaseUS legit?
EaseUS (easeus.com) has a 3.1 out of 5 rating on OK.one, based on 805 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 93% of negative reviews; 321 of them were added in the last 12 months. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff for resolving technical problems quickly and efficiently during live chat conversations, noting the exceptional support provided by the team. Many people also appreciate the prompt and polite assistance when dealing with unexpected license activation issues after system updates or hardware changes.
Some reviewers were not happy with occasional long waiting times or receiving invalid access codes that hindered their overall software experience and recovery process. A few users mentioned facing unexpected difficulties with file recovery tools causing complications on their computer systems during sudden system crashes.
Auto-generated from all reviews of this business. For reference only.
This company's website touts 30-day refund in several different places. However, unless you search the site or receive an email back from them, the details of that refund policy are a mystery.
I contacted them THE SAME DAY after finding their product would not do what I needed, and they are refusing to refund my purchase.
Update - 2 days later, after many emails back and forth, the company finally agreed to refund my purchase cost.
Unable to recover lost Go Pro videos but did receive a full refund
Paid £70 for the software, which was unable to recover my deleted Go Pro videos.
Could only get live chat during the hours of 6am and 10.30am and was unable to resolve the issue.
Company asked for access to my computer and also asked me to download more software which I was uncomfortable doing.
Overall a bad experience but I was given a full refund.
Provide less features when compared with MyFilesRecovery Mac Data Recovery Software
I used Easeus macOS data recovery software for getting additional data recovery features like TimeMachine recovery, RAW Recovery, BootCamp partition recovery, External drive recovery. But, this software provider doesn’t offer any of these above-mentioned features. While at the same price, I am getting another company macOS data recovery software from here: myfilesrecovery.com mac data recovery software.
Hope this software also helpful for other Mac OS users.
Software works well - first bargain bundle price offered disappeared
on first visiting the site for the free trial i was offered a special price $69.95 for a both Ease US data recovery & Todo backup.
I needed some time to consider, so explored other options. When I returned to the still open tab, but could not obtain the package deal price. i ended up paying UK £54.95 for just data recovery. As I urgently needed to recover whole of lost drive - I had no option but to purchase at inflated price