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Hobbies & Crafts

East Coast Collector's Service

64 reviews

4.764 reviews
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About East Coast Collector's Service

Data updated
Website
eastcoastcollectorsservice.com
Category
Hobbies & Crafts
Location
United States · Tarrytown
Status
Unclaimed
Last 12 months
64 reviews
Replies to negative
100% (4/4)
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Is East Coast Collector's Service legit?

East Coast Collector's Service (eastcoastcollectorsservice.com) has a 4.7 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

R
Ryan · 2 reviews · Verified · Experienced 2025-08-25 ·

Finally finished my piece!

It was nice to finally get the signature I was waiting for.

Reply from East Coast Collector's Service2025-12-16

Glad your items have arrived safely! Enjoy!

J
Jonathan Barber · 1 review · Verified · Experienced 2025-08-24 ·

East Coast Collectors get a 10/10

East Coast Collectors really surprised me with their send-in service. It happened so fast. Thank you for taking care of my item. It turned out great!

Reply from East Coast Collector's Service2025-12-16

Glad your items have arrived safely! Enjoy!

A
Anthony Fischetti · 1 review · Verified · Experienced 2025-08-23 ·

Exceeded my expectations

They are it very easy to send in my item and got it signed and shipped back incredibly fast. The best send in I've ever had and I'm very confident I'll be using them many more times in the future

Reply from East Coast Collector's Service2025-12-16

Glad your items have arrived safely! Enjoy!

S
Samuel Behrens · 2 reviews · Verified · Experienced 2025-08-20 ·

New customer, but CERTAIN to return!

Thus far, I've only placed 2 orders via ECCS, however both have turned out fantastically well. One of them even received 2 free inscriptions. Granted, that's more of the decision of the signer, but getting the 2 added bonuses when I didn't even request one is much appreciated. Both items have returned with care & promptness. Both were signed where & what color I requested with no issues. Now, if only I can find a promoter who regularly has 007 guests, I may just go broke.

Reply from East Coast Collector's Service2025-12-16

Glad your items have arrived safely! Enjoy!

T
Travis Bone · 21 reviews · Verified · Experienced 2025-08-19 ·

Great service

Great service, ordering for delivery to the UK is always a concern but had no issues, will order again. Brilliant

Reply from East Coast Collector's Service2025-12-16

Glad your items have arrived safely! Enjoy!

B
Brandon R · 1 review · Verified · Experienced 2025-08-20 ·

Customer service is not good

The service that they provide is good but their customer service skills need to be improved.

Reply from East Coast Collector's Service2025-11-18

Glad you items arrived perfectly signed. Enjoy!

M
Matthew Gazzano · 1 review · Experienced 2025-11-15 ·

Excellent consignment company

Second time I’ve used them and they always provide great service. Items handled with care, fast turnaround time, and listen to instructions on placement and pen color. Thank you guys, I appreciate it! Looking forward to the next one!

Reply from East Coast Collector's Service2025-11-18

Glad you items arrived perfectly signed. Enjoy!

B
Basic · 1 review · Verified · Experienced 2025-08-08 ·

Terrible customer service

Great product, but the customer service was terrible. This was my first and last time using ECC's services. You'd think they would be a bit more helpful with first-time customers, especially since you have no idea how the website works or when items are actually shipped. Instead of being rude in email responses, they should take some time to put effort into making sure first-time customers are completely satisfied and understand how everything works, especially when you're spending hundreds of dollars on items.

Reply from East Coast Collector's Service2025-11-11

Asking us multiple times if your item arrived to us when we state we do not reach out to customers to let them know their items have arrived, customers have tracking for that purpose is hardly 1 star service. We are a small 2 person operation with full time jobs in addition to this business. contacting 1000s of customers to let them know their items have arrived is a full time job, defeats the purpose of tracking, and simply isnt feasible. No other company reaches out to let customer know their item has arrived. We do reach out if there is an issue upon arrival such as damage. Placing an order is easy using drop down menu selections for your specific item. Glad your orders arrived signed perfectly!

B
Ben Telford · 20 reviews · Verified · Experienced 2025-08-03 ·

Brian is fantastic

Brian is fantastic. He’s is always there when I need help with a signing. The team are so professional and always handle my items with care

Reply from East Coast Collector's Service2025-11-11

Glad your items arrived safely. Enjoy!

D
Dominic Saia · 5 reviews · Verified · Experienced 2025-08-01 ·

Awesome service

Reply from East Coast Collector's Service2025-11-11

Glad your items arrived safely. Enjoy!

M
Matt MJ · 1 review · Verified · Experienced 2025-07-30 ·

Excellent communication and customer…

Excellent communication and customer service. I look forward to participating in future autograph signings with East Coast Collectors Service

Reply from East Coast Collector's Service2025-11-11

Glad your items arrived safely. Enjoy!

C
Chuck Jones · 1 review · Verified · Experienced 2025-07-22 ·

All great

All good, communication and handling was top notch.

Reply from East Coast Collector's Service2025-11-11

Glad your items arrived safely. Enjoy!

J
Justin Brown · 1 review · Verified · Experienced 2025-07-02 ·

Cards came back signed beautifully.

Reply from East Coast Collector's Service2025-11-11

Glad your items arrived safely. Enjoy!

J
Jerry Bowling · 2 reviews · Verified · Experienced 2025-07-17 ·

Signings

I have done two signings through east coast collectors and they did an amazing job. They made sure the signer used the requested color and made sure the mini helmets came back protected. They answered every question when I first started using them. I highly recommend them and highly likely I will use them again.

Reply from East Coast Collector's Service2025-11-11

Glad your items arrived safely. Enjoy!

J
J. Dean · 2 reviews · Verified · Experienced 2025-07-10 ·

They always do a great job!

Reply from East Coast Collector's Service2025-11-11

Glad your items arrived safely. Enjoy!

K
Kingrychu · 1 review · Verified · Experienced 2025-07-08 ·

Best day ever

It got here in great condition. Well packaged. Pictures where what we wanted.

Reply from East Coast Collector's Service2025-11-11

Glad your items arrived safely. Enjoy!

R
RICHARD · 2 reviews · Verified · Experienced 2025-07-08 ·

Not only was I able to complete my…

Not only was I able to complete my Goonies poster with Jeff Cohen but I also got a photo proof. Thank you East Coast Collector's Service!

Reply from East Coast Collector's Service2025-11-11

Glad your items arrived safely. Enjoy!

B
Brian · 1 review · Verified · Experienced 2025-07-05 ·

Excellent Service!

Sent a helmet out for 2 different signatures. It was the first time I’ve ever sent anything out to be signed. I was a nervous wreck when the company I used delivered the helmet early even though I asked them to delay shipment by a day. Everything worked out and the helmet was signed where and how I wanted it signed. I would definitely use this service again! A+

Reply from East Coast Collector's Service2025-11-11

Glad your items arrived safely. Enjoy!

S
Stevan Harris · 1 review · Verified · Experienced 2025-06-29 ·

I ordered an autographed funko and they…

I ordered an autographed funko and they didn’t have what I ordered so they upgraded my order to a saying plus an autograph

Reply from East Coast Collector's Service2025-11-11

Glad your items arrived safely. Enjoy!

s
scc · 1 review · Verified · Experienced 2025-06-23 ·

Great Promoter!

Easy website to use, quick return of items after signing, good communication. Items handled with care and excellent results.

Reply from East Coast Collector's Service2025-11-11

Glad your items arrived safely. Enjoy!