Eastern Financial Partners (easternfinancialpartners.com) has a 4.2 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 81% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 67% of negative reviews. Last updated 2026-08-10.
What people say
T
Thomas McGowan · 2 reviews · Experienced 2026-07-02 ·
★★★★★
I wish I could give a zero
I wish I could give a zero. The company took $17k from us, made multiple promises and came out to be false, and the refused to contact us when we would ask for further information about our case. Please don’t use this company. Even the lawyer, Rimon Law won’t return calls or email. Biggest mistake our company has made trusting this fraudulent company.
Reply from Eastern Financial Partners2026-08-05
Hi, thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations, as providing honest communication and dedicated support is always our goal.
We take concerns like yours very seriously and would appreciate the opportunity to review your experience. Please email us at [email protected] with your name and the best way to reach you so our management team can investigate your concerns and follow up with you directly.
We value your feedback and are committed to addressing your concerns. Thank you, and we wish you all the best.
N
Nick Levy · 2 reviews · Verified · Experienced 2026-07-16 ·
★★★★★
They took the time to explain…
They took the time to explain everything to me clearly and answered all my questions. Everything felt easy and straightforward, and the customer service was really friendly. Overall a good experience and I’d recommend them
Reply from Eastern Financial Partners2026-07-16
Hi Nick, we're so happy that we were able to help you and explain everything clearly! Thank you for taking the time to leave us a five-star review. We truly appreciate your support!
Great experience with Eastern Financial Partners. The team was professional, helpful, and made the entire process simple and easy to understand. Excellent customer service and clear communication throughout. I would definitely recommend them to others.
Reply from Eastern Financial Partners2026-07-16
Hi Sal, it is great to hear that you had a simple and easy experience with our team and program. We're happy to have provided you with clear communication throughout the process. Thank you for taking the time to leave a five-star review!
D
Dan · 2 reviews · Verified · Experienced 2026-07-16 ·
★★★★★
Eastern Financial Partners was very…
Eastern Financial Partners was very helpful and informative. Everything was super easy and efficient when talking to them. Would definitely recommend this company to others!
Reply from Eastern Financial Partners2026-07-16
Hi Dan, thank you for recommending us! We're proud to hear that our team was helpful and informative throughout your experience. Thank you for trusting our company.
I had a gentleman named Micheal assist me with the service and I was absolutely satisfied with the results and the customer service. I absolutely recommend Easter Financial Partners to anyone who needs that weight off their shoulders from weekly loan payments.
Reply from Eastern Financial Partners2026-07-14
Hi George, it's amazing to hear that Michael was able to provide you with excellent customer service. Thank you for recommending us! We're glad we have the opportunity to work with you and support your business.
Clear and transparent information on how they were going to resolve my situation
Reply from Eastern Financial Partners2026-07-14
Hi Patrick, thank you for taking the time to leave a five-star review! We're so glad we could provide you with transparent information about how we can help resolve your situation. We appreciate your trust in our team and look forward to continuing to assist you throughout the process.
F
Florida Biz Owner · 1 review · Experienced 2026-07-13 ·
★★★★★
Be cautious
Be cautious. It all sounds great BUT you must be sure that your MCA payments are stopped before you begin this or you will just be paying another payment for a service you are not receiving.
Reply from Eastern Financial Partners2026-07-30
Thank you for sharing your feedback! We completely agree that it's important to understand where you are in the process before moving forward. We work closely with each client to help ensure the appropriate steps are taken and provide guidance throughout the transition. If you ever have questions about your specific situation, our team is always happy to help and make sure you have the information you need before making any decisions!
S
Scott Aronson · 2 reviews · Experienced 2026-07-09 ·
★★★★★
Horrible company
Horrible company: they refuse to stop calling me despite my repeated request literally dozens of times.
Reply from Eastern Financial Partners2026-07-30
Thank you for the feedback, Scott. If you would like to be removed from our call or mailing list, you will need to email us your full name and phone number to [email protected] so we can identify your contact file for removal. Our sincerest apologies for the disruption to your day. Take care.
My account was charged twice without my knowledge or permission! I signed one document erroneously I informed the agent that I was not going to do the program or I would think about it and he went forward and charged my account anyway I am furious!
Reply from Eastern Financial Partners2026-07-30
Thank you for bringing this to our attention, and we're sorry to hear about your experience. We understand how upsetting it would be to see an unexpected charge, and we take concerns like this very seriously.
We would appreciate the opportunity to review your account and better understand what happened. Please contact our customer support team directly with your name and the best way to reach you, or send us a private message at [email protected], so we can investigate the charges and work toward a resolution as quickly as possible.
We value every client and are committed to addressing your concerns promptly and fairly!
Craig was great! Very well informed and overall a very positive experience
Reply from Eastern Financial Partners2026-07-01
Hi Eric, It's great to hear that Craig was such a great help to you and your business! We're thrilled that he was able to provide you with valuable information about our program and deliver a positive experience.
A
Adam Curtin · 1 review · Experienced 2026-06-25 ·
★★★★★
Scam company taking 600 a week from me…
Scam company taking 600 a week from me for three months then they are ghosting me. No replys to any of my calls or emails. I assume they are a shell company that gets the ACH agreement and steals money as long as the customer is ignorant to their business model? Im trying to get the money back...I guess I have to shop for an attorney to sue Easetern and CRA. This is Trust Pilot so I assume this review will be disappeared.
Reply from Eastern Financial Partners2026-07-30
Thank you for sharing your feedback. We're sorry to hear that you've had this experience and understand how frustrating this situation must be.
We take concerns regarding communication and billing very seriously, and we would like the opportunity to review your account and address your concerns. Please contact us directly; [email protected] or send us a private message with your name and contact information so our management team can investigate what happened and provide you with an update.
We are committed to resolving legitimate concerns and ensuring every client receives the support they deserve. We appreciate the opportunity to look into this matter and work toward a resolution.
I had a great experience with my Keonna Brown and Nicole N.
I had a great experience with my initial point of contact, Keonna Brown. She advised me that they could lower my weekly payments and settle my debt for lower than what I owed. She and the Company RAM did just what they said they would do.
Reply from Eastern Financial Partners2026-06-25
Hi Gloria, it’s great to hear that Keonna and Nicole were able to guide you and provide information about our program! We’re thrilled that they did such a great job helping you and your company get out of the MCA mess.
J
JEFFREY · 3 reviews · Experienced 2026-03-20 ·
★★★★★
Don't sighn with these people
In your answer to my review you are way off base and lying through your teeth. I asked to be removed from your program within the cancellation period to obtain a full refund. I cancelled within 36 hrs. of initial signing and was suppose to receive my full refund. Nothing to do with being in the program for 6 months. You guys are just a bunch of rip off people.
K
KEVIN · 1 review · Experienced 2026-04-13 ·
★★★★★
Im waitng on my refund and I'm not…
Im waitng on my refund and I'm not hearing from anyone. I'm steps away from filing a report to the feds because i was mislead into signing up and after the first week i told them i dont want to be a part of this program this is not what was explained to me. They took a second payment and now i need back those 2 payments. The contract wa void when the information to sign up was different from what was explained. When will a receive my 2 payments back please?
L
L Lopez · 2 reviews · Experienced 2026-03-27 ·
★★★★★
Scammed me for over 20k
Scammed me for over 20k. Stay far away!!
I signed up with them to help me settle an MCA and they put me on a weekly payment which is was less than them. After 4 months I started asking what going on and have they even contacted the other
MCA people that keep calling and harassing me. They them completely ignored me and stop answering any questions and put me on a DONOT CALL LIST!!! How in the world are we allowing companies like this still be in business and scamming! Someone please help me? Can anyone help me with legal advise?
Reply from Eastern Financial Partners2026-06-04
Hi L Lopez, thank you for taking the time to share your review. We sincerely apologize that your experience is not what you expected. You enrolled in a longer program with us, 16 months, and the best settlement offers occur at the tail-end of programs, not at the beginning. During your tenure with us, we were saving you almost 50% of your payments, which was injecting immediate cash flow back into your business. At the 5-month mark, things seemed to have gotten shaky and a cancellation request was made. We do highly encourage clients to stay the full term, ride it out, and your business will get more than expected. Jumping ship less than mid-way is not advantageous for anyone. We would love to chat with you about this, maybe have you reconsider completing the program, with some special incentives! Please email [email protected] & we assure it will be responded to promptly. Looking forward to your reply.
Thanks again. All the best.
Eastern Financial Partners Client Service Team
Hi David, thank you for choosing Eastern Financial Partners as your debt restructuring firm! We're happy to hear that you had a positive experience with our staff.
J
John Flack · 1 review · Experienced 2026-05-11 ·
★★★★★
Jacob was great
Jacob was great. Has a great personality and would reccomend he gets a raise because he sells people on his personality and the business. Business people don't buy numbers they buy the people and he is someone you need on your team. Keep it up Jacob your a good man.
Reply from Eastern Financial Partners2026-05-11
Hi John, it's amazing to hear that Jacob was able to provide you with all the information you needed. We're glad that Jacob was able to impress you with his great personality!
Super simple and very professional. Felt a huge weight lifted off my shoulders.
Reply from Eastern Financial Partners2026-05-11
Hi Stacey, thank you for taking the time to leave a 5-star review! We're glad we could lift that weight off your shoulders and provide you with excellent customer service!
Mr. Charlie Baz was my point of contact throughout the entire process.
1. Submit loan information paperwork
2. The next day an offer was made
3. Mr. Baz answered all of my questions and concerns
4. I signed with Eastern Financial Partners
5. So far so good
Reply from Eastern Financial Partners2026-05-07
Hi Christopher, we're glad that Charlie was able to help you through our process! Thank you for leaving a 5-star review!
I
Ivy Wolff · 1 review · Experienced 2026-05-05 ·
★★★★★
Anthony Is The Best
Anthony was very helpful, professional, and understanding. I greatly appreciate the professional courtesy he offered.
Reply from Eastern Financial Partners2026-05-07
Hi Ivy, we're thrilled to hear that Anthony was able to help you understand everything and provide you with a professional experience!