Great customer service!
Always have great customer service with Easy Clothes! Also absolutely love their clothes. Highly recommend!
About Easy Clothes
Data updated- Website
- easy-clothes.us
- Category
- Shopping & Fashion
- Location
- United States · Los Angeles
- Status
- Unclaimed
- Last 12 months
- 63 reviews
- Replies to negative
- 80% (4/5)
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Is Easy Clothes legit?
Easy Clothes (easy-clothes.us) has a 4.6 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 80% of negative reviews. Last updated 2026-08-10.
What people say
New Favorite Online Shop
It’s always a gamble shopping online especially with one you don’t know. I’ve now purchased numerous times from Easy Clothes and have loved the uniqueness and quality of everything I’ve purchased and I just had a great customer service experience as well. Highly recommend!
Love their clothes
Love their clothes. Great quality!
Thank you so much
Thank you so much. I love your store and the selection of your products. It’s a very conservative selection for women.
Reply from Easy Clothes2026-07-07
Bonjour ❤️ Thank you so much for your kind words! It means so much to hear that you love our store and appreciate our selection. 💕 We're so happy our styles resonate with you, and we can't wait to keep bringing you beautiful pieces you'll love. ✨ Have a wonderful Friday, The Easy Clothes family xx 🌸
Ok the clothes are adorable I have…
Ok the clothes are adorable I have about 8 pieces. From jeans to to tops to dresses. The best part though is the customer service. They handled things kindly, patiently and efficiently when I didn't understand that I ordered a pre order item then reordered. They were so helpful. Will continue buying from them hands down
Reply from Easy Clothes2026-07-07
Bonjour ❤️ This made us smile from ear to ear! 🥹 Thank you so much for your incredible support—and for trusting us with so many pieces already! From jeans to tops to dresses, we're so happy Easy Clothes has become part of your wardrobe. ✨ We're especially glad our customer service team could help sort everything out with your preorder and make the process as smooth as possible. Mistakes happen, and we're always happy to help with kindness and care. 💌 Knowing you'll continue shopping with us is the biggest compliment we could receive. Thank you for being part of the Easy Clothes family! 💕 Wishing you a wonderful Friday, The Easy Clothes family xx 🌸
Always find my most favorite casual…
Always find my most favorite casual wear here. Great customer service
Reply from Easy Clothes2026-05-14
Bonjour Christine❤️ Thank you so much! We’re so happy Easy Clothes has become your go-to for casual wea & we’re thrilled you’ve had such a great experience with our customer service too! 😊 Enjoy your Thursday, The Easy Clothes family xx 🌸
Absolutely love this shop shipping is…
Absolutely love this shop shipping is so quick and the customer service is incredible!!
Reply from Easy Clothes2026-05-14
Bonjour ❤️ Thank you so much for the love! We’re thrilled to hear you’re enjoying the quick shipping and incredible customer service. 🛍️ Your support means the world to us! The Easy Clothes family xx 🌸
Beautiful clothes very comfortable and…
Beautiful clothes very comfortable and excellent customer service
Reply from Easy Clothes2026-05-14
Hi Lisa ❤️ Thank you so much! We’re so happy to hear you’re loving the beautiful, comfortable clothes and had a great experience with our customer service. ✨ Have a wonderful day, The Easy Clothes family 🌸
The clothes are pretty and stylish and…
The clothes are pretty and stylish and Jordan in the customer service department made it so easy to make changes to my order before it shipped so I didnt have to deal with exchanges! I will be doing more of my shopping with them from now on!
Reply from Easy Clothes2026-05-14
Bonjour Kelsey ❤️ Thank you so much for your sweet review! We’re thrilled to hear you’re loving the stylish pieces and that Jordan was able to help make changes to your order before it shipped—anything to make the process easier for you! ✨ It means so much to hear you’ll be shopping with us more going forward. We can’t wait to help you find even more pieces you’ll love! Wishing you a lovely Friday Eve , The Easy Clothes family xx
The best customer service
I haven’t gotten my order yet but I’m already a loyal customer based on my customer service experience! I made a mistake and had my shipment sent to my billing address instead of my mailing address. I emailed the company fully expecting them to tell me they couldn’t fix my mistake but to my surprise, Olivia responded back in minutes letting me know she had made the update! You can’t find this kind of customer care anymore, so this interaction left a lasting impression!
Reply from Easy Clothes2026-05-14
Bonjour Jennie ❤️ This absolutely made our day. 💌 We’re so happy Olivia was able to quickly fix the address mistake and turn what could’ve been a stressful situation into such a positive experience for you. That kind of care and responsiveness is exactly what we strive for every single day. ✨ The fact that you already feel like a loyal customer before even receiving your order truly means the world to us. We can’t wait for your pieces to arrive—we hope you love them just as much as the experience so far! 😊 Wishing you a beautiful Friday Eve, The Easy Clothes family xx 🌸
Love this brand!
Olivia helped with my questions, she did an incredible job and handled my request in a few minutes. I love this brand and their attention to details!
Reply from Easy Clothes2026-04-21
Hi Marta ❤️ Thank you so much for the love! We’re thrilled to hear Olivia was able to help you so quickly—she’ll be so happy to hear your kind words. 😊✨ We truly appreciate your support and attention to detail means everything to us. Wishing you a beautiful Tuesday, The Easy Clothes family xx 🌸
my first purchase
I made my first purchase, and unfortunately the quality and fit did not suit me. I submitted an inquiry via the email and was responded to almost instantaneously. They approved the refund submitted a return label and waived any fees. Top-of-the-line Customer Service in my opinion.
Reply from Easy Clothes2026-04-21
Bonjour ❤️ Thank you so much for sharing your experience! We’re sorry the quality and fit didn’t work out for you, but we’re really happy to hear our team was able to step in quickly and take care of everything for you. 💌✨ It means a lot that you felt well taken care of—that’s exactly the level of service we strive for every time. Wishing you a lovely week ahead, The Easy Clothes family xx 🌸
Excellent Company
This is an excellent company in every way. I love the outer shirt I bought (great quality) and I have received many compliments. I had a question, emailed customer service and within the hour I had a reply. I'm pleased!
Reply from Easy Clothes2026-03-12
Bonjour ❤️ Thank you so much for your kind words! We’re thrilled to hear you love your outer shirt and that it’s been getting so many compliments—that’s the best feeling. ✨ We’re also glad our customer service team could respond quickly and help with your question. Enjoy wearing your piece, and have a lovely Friday! The Easy Clothes family xx 🌸
Easy
I liked what I ordered. I had a pretty easy ordering experience. Their phone customer service was great!
Reply from Easy Clothes2026-01-26
Bonjour ❤️ Thank you so much! We’re glad you loved what you ordered and had an easy experience shopping with us. 😊 And we’re so happy our customer service team was able to help! ✨ Wishing you a lovely Thursday, The Easy Clothes family xx 🌸
The cutest clothes
The cutest clothes. The best service. Fast and helpful customer service. Easy clothes is my favorite place to shop for every occasion!
Reply from Easy Clothes2026-01-13
Bonjour Lacy ❤️ Thank you so much! We’re so happy you love the clothes and had such a great experience with our customer service. 🛍️✨ Always let us know if there is anything we can do to help! Have a beautiful Tuesday, The Easy Clothes family xx 🌸
First time ordering from Easy and I had…
First time ordering from Easy and I had an issue with my address (my fault). I emailed them on my issue and got a response within minutes and the issue resolved immediately. Great customer service for sure!
Reply from Easy Clothes2026-01-08
Bonjour Alejandra ❤️ Thank you so much for sharing! We’re so glad our team was able to fix the address issue quickly and make your first Easy Clothes experience a great one. 😊 Wishing you a lovely Thursday, The Easy Clothes family xx 🌸
Love the style and fit of your clothes…
Love the style and fit of your clothes and your customer services is helpful and responsive!
Reply from Easy Clothes2026-01-06
Bonjour ❤️ Thank you so much! We’re thrilled you love the style and fit—and that our customer service was helpful and responsive. 😊✨ Wishing you a great Tuesday, The Easy Clothes family xx 🌷
Piggybacking off of my original review
Piggybacking off of my original review, which was clothing is all grossly oversized because everything is listed as one size items listed. Final sale are not listed that way on website in shopping carts and in confirmation email. Mind you I just placed an order off of a different website with an item that was marked final sale from beginning to end so I knew exactly what I was getting knowing it was the proper size and I didn’t need to return it. After them telling me item was final sale, although not listed whatsoever as final sale they refuse to help me as a first-time customer. Not only until I left a negative review was coerced by customer service that they would give me a one time courtesy ONLY if I took down my review. As a company they should’ve just been the bigger person and sent me a one time courtesy instead they withheld the shipping label only until I removed a negative post. This post is to simply follow up and call out customer service not only for their website, not listing things properly but also for bribing someone to take down a review for a first time courtesy NOT TO MENTION do your fine reading. If you return anything for original credit, they’re gonna charge you five dollars apparently Canada gets all free though. Congrats for being a shitty company
Great customer service
Great customer service! Made my return quick and easy! Will definitely buy from Easy Clothes again!
Reply from Easy Clothes2026-01-06
Bonjour Ann ❤️ Thank you so much! We’re thrilled your return was quick and easy—and we can’t wait to have you shop with us again. 😊 Have a lovely Tuesday, The Easy Clothes family xx 🌷
Chat help was wonderful
Chat help was wonderful! They helped me with exactly what I needed. Im excited to get my Guetta jeans and i hope they fit!!
Reply from Easy Clothes2026-01-06
Bonjour Lacey❤️ So happy to hear that! We’re glad chat support could help you with exactly what you needed 😊 Fingers crossed your Guetta jeans are a perfect fit—we can’t wait for you to receive them! Have a great Tuesday, The Easy Clothes family xx 🌷