EFX Algo provides structured, rules-based trading technology designed for individuals who want greater clarity, control, and discipline around how capital is deployed.We work with entrepreneurs, business owners, and investors who prefer systems over speculation, and who value transparency, defined risk parameters, and decision-making frameworks over hype or short-term promises.EFX does not take custody of client funds. All trading activity runs inside accounts owned and controlled by the user, with clearly defined rules, visibility into performance data, and the ability to start, pause, or stop at any time.Our focus is not on predicting markets, selling financial advice, or guaranteeing outcomes. Instead, we help clients evaluate whether a rules-based, automated approach fits their goals, risk comfort, and expectations—before relying on it as part of a broader capital strategy.EFX emphasizes education, evaluation, and long-term alignment. Many clients begin with a structured evaluation period to better understand how the technology behaves in live market conditions and whether it belongs in their portfolio.As with all market-based strategies, trading involves risk and is not suitable for everyone. We encourage prospective clients to ask questions, take their time, and make decisions they feel confident standing behind.
Written by the business, not verified by us.
Is EFX Algo legit?
EFX Algo (easyfxtrading.com) has a 1.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is poor. 71% of reviews are 1 star, a relatively high share; The business has replied to 17% of negative reviews; Reviews mostly discuss Customer service, Product, Price. Last updated 2026-10-24.
What reviewers say
AI generated
Most reviewers were unhappy with their experience overall. Consumers frequently reported that the automated trading systems failed to deliver expected results, leading to significant financial drawdowns, disappointing performance, and expensive fees. Furthermore, users faced ongoing communication barriers, frequently stating that support representatives neglected to answer emails or provide meaningful updates regarding technical issues. Many people expressed deep frustration over closed community forums and a perceived lack of accountability from management during market downturns.
Some reviewers were happy with the company, noting that the team was knowledgeable, highly responsive, and offered genuinely helpful guidance. Certain customers also felt that overall communication was clear and appreciated the proactive support provided during challenging market periods.
Auto-generated from all reviews of this business. For reference only.
UPDATE: NO REFUND ON SUBSCRIPTION FEE AFTER TWO MONTHS. SEEKING OTHER VICTIMS FOR LAWSUIT, WILL BE MAKING A FACEBOOK PAGE FOR THOSE OF US WHO HAVE NOT BEEN PAID BACK WHAT OUR CONTRACT ALLOWS
Paid 13k and invested 50k a year ago
Paid 13k and invested 50k a year ago. Today, I shut it down to realize a loss of about 50%. The bot worked for maybe a couple of months at most but then started suffering major drawdowns. I continued to try and get clarity through support i.e. the circle app and email, no human being to speak with. They continued to tell me and the rest of the investors that this was normal drawdown and to be patient. During this time, they shut down the ability for users to communicate with each other. And then they began asking investors if they were interested in "another promising product". This is when I really started to worry. I'm concerned that I won't even get any money back. I would not trust this company.
One review praised quick homepage fixes at EasyFXTrading, so I expected reliability. Joined, paid fees, started trading. Minor glitches resolved fast, but big problems like drawdowns ignored. Positives about engagement seem fake doesn't hold up. Team committed? Only to new signups. Transparency? Lacking in strategies. Trust built? Eroded by losses. Company replies professionally to negatives, but no changes. Fake reviews boost the average score. Don't believe them real experience is disappointment. Lost big; warn others.
Reviews call EasyFXTrading's leadership great, so I trusted and joined. Paid upfront, linked accounts, expected ethical trading. Early support was there, but as drawdowns mounted (lost 30%), help vanished. Those positives seem planted no real trading details, just fluff. Team proactive? Only for fees. Communication clear until complaints, then evasive. They clarify no fund holding, but strategies lead to wipeouts. Quick issue resolutions? My queries lingered unanswered. Trust earned? Lost forever. Company responds to negatives factually, but ignores patterns. Fake hype builds false hope. Stay away save your capital. Bitter lesson from this experience.
I lost way more than I expected and it felt like nobody was there to help. Every time I tried contacting support, it took forever to get a response (if I got one at all). Overall it just didn’t feel trustworthy or reliable.
Paid high fees for their trading bot but it quickly went into long drawdowns with big equity losses, support became unresponsive, and performance fell far short of what was advertised very disappointing.
joined EFX Algo / EFX University beginning of 2024for their automated forex trading algorithm and paid thousdands upfront fee plus $197 per month for licensing monthly.
To be fair, prior to April 2025 the account showed positive growth. However, since April 2025 the performance has been a steady and severe decline. The drawdown has completely erased all prior gains and pushed the account deeply negative.
This is not simply about market risk. I understand trading carries risk. My concern is what happened operationally after April 2025. Since October 2025:
• No meaningful updates to the algorithm
• No new videos or strategy explanations
• Community messaging appears disabled
• Support responses have stopped
• Subscription fees continue to be charged
The platform that was once actively managed now appears unmaintained. When you are paying ongoing licensing fees for an automated trading system, there should be transparency, updates, and accessible support — especially during extreme drawdowns.
The combination of massive losses, lack of communication, and continued billing is extremely concerning.
If EFX Algo / EFX University restores transparency and support, I will update this review. But as of now, I cannot recommend this forex trading algorithm or subscription service.
Joined this company with high hopes. It quickly occured to me that this algo was not working as described. During an extended 2 month draw down, there were two emails sent out each month, claiming that the algo was working exactly as it should. If a program has a two month draw down with mild market volatility... it's not working at all. In addition, the company cut off client chat rooms so we can't commiserate and tell each other how bad this program is. Zero transparency and not woth the time or money.
The team at EFX truly exceeded expectations and made sure I felt supported every step of the way. While no business can promise outcomes, EFX puts in real effort to give you the best chance at success. Challenges can happen, they're proactive and work hard to support their clients. Honest, ethical companies are hard to come by in this space, and EFX stands out for their leaders alone. They’ve earned my trust.
These could be well meaning folks for all I know. There is just one problem. Their product (Octane) absolutely sucks! I paid 17 GRAND for it and started with 20 grand. The first few months everything was great till April 2025. I let their product do all of the trading and regularly paid their $97 monthly maintenance fee. My equity fell below $3,000.00. Worst mistake I ever made. Yes I was a dope. Do not do this unless you hate your money. I lost $17,000 plus the cost and the wasteful monthly charge that did nothing to help as they closed all communications down because the few 12,000 people that had accounts were all complaining. Look elsewhere if it sounds too good to be true it is.
Now they say I was never a customer to try to get my review removed!!!! I did loose all the money and they did not care. I have text messages with three individuals there as well EFX Algo Support. They will not let me post their names but I have them!
How dare they say there are nothing with my name being a customer.
Reply from EFX Algo2026-02-02
Hi there,
We take feedback seriously, but after carefully reviewing our records, we cannot find any client under your name. We also have no record of the account details, payments, or communications you’ve described.
At this time, there is no evidence that you have ever been a customer of our company or used our product. If you believe this is a misunderstanding, we invite you to contact our support team directly with verifiable details such as your registered email, invoice numbers, or account ID so we can properly investigate.
We are always open to genuine concerns, but we are unable to validate the claims made in this review based on our internal records.
-EFX Team
EFX Algo - Octane bot has Ben a costly mistake. Stay away!
I have been an Octane client for about 15 months. The first few months were good. Since April 2025, it’s been a terrible, costly experience. There are no assigned representatives. The one I had was terminated and the only way I could speak to someone, was by pretending to be a new potential client. They turned off client feedback on their “circle” web site. Too many complaints I suspect. The only client feedback is when they are going to charge the monthly fee. If you are considering joining, research this extensively first and then look elsewhere.
Reply from EFX Algo2026-01-30
Hi there,
We take feedback seriously, but after carefully reviewing our records, we cannot find any client under your name. We also have no record of the account details, payments, or communications you’ve described.
At this time, there is no evidence that you have ever been a customer of our company or used our product. If you believe this is a misunderstanding, we invite you to contact our support team directly with verifiable details such as your registered email, invoice numbers, or account ID so we can properly investigate.
We are always open to genuine concerns, but we are unable to validate the claims made in this review based on our internal records.
— EFX Team
A 41+% drawdown since April 2025. Equity reduced to less than half of what my account says. Account that moves back and forth a few dollars daily says $24,460, equity says $14,150. Called to find out the value of the account and they told me $14,150. Contacted EFX and received no response, would be nice if they fixed the problem or just cared. Made a substantial investment to gain access to the algorithm bot with nothing but losses and negatives for almost a year. My only hope is EFX fixes the problem and rights the ship instead of excuse after excuse for non performance !!!
Reply from EFX Algo2026-01-30
Thank you for sharing your experience. We understand how distressing extended drawdowns can feel, especially when equity and balance diverge significantly. That emotional strain is real, and we don’t minimize it.
It’s important to clarify one key point for readers:
The difference you’re describing between balance and equity reflects unrealized P/L, not realized losses. Equity fluctuates based on open positions and market conditions, while balance reflects closed trades only. Unless positions are manually liquidated, drawdown does not automatically equate to permanent loss—even though it understandably feels that way while exposure remains elevated.
Regarding account value:
When you contacted support, the equity figure you were given reflected the current liquid value of the account at that moment, not a final outcome or forced realization. Clients always retain full control of their accounts and can choose whether to continue, pause, or exit positions based on their own risk tolerance.
On communication:
We acknowledge that response times were not always where they should have been during peak volatility periods, and we’ve taken steps to improve both clarity and consistency. That said, EFX does not custody funds, cannot intervene directly in client accounts, and cannot make discretionary decisions on behalf of clients.
As for system operation:
Octane continues to operate within its designed risk framework. The drawdowns experienced since April 2025 were driven by exceptional macro conditions that affected many systematic strategies across the FX market—not just ours. While recovery timelines cannot be predicted or guaranteed, the system has remained disciplined rather than taking reactive actions that often lead to permanent capital impairment.
We appreciate you taking the time to leave feedback. Automated trading is not appropriate for every investor, particularly during prolonged drawdown periods, and we respect the frustration that can arise when expectations and experience diverge.
— EFX Team
Long Drawdown, Lack of Transparency, and No Response When It Mattered
I was a client of EFX Algo for an extended period and ran multiple live accounts. Initially, performance was strong, which led me to increase capital over time.
Unfortunately, both accounts entered prolonged drawdowns that lasted close to a year. During this period, there were no clearly defined exit criteria, time stops, or transparent recovery plans provided. Risk management relied heavily on patience rather than predefined invalidation points.
As the drawdown persisted, I reached out to both technical support and directly to the owner to request guidance on a structured, risk-defined exit. Despite previously responsive communication, I received no reply at the time it mattered most.
Ultimately, I made the decision to fully close all positions on my own to protect remaining capital. While market conditions can always change, the lack of transparency, accountability, and communication during a critical period was disappointing.
This may work for some during favorable market cycles, but prospective clients should clearly understand the drawdown behavior, risk structure, and what level of support to expect when performance deteriorates.
Reply from EFX Algo2026-01-22
Hi there,
We take feedback seriously, but after carefully reviewing our records, we cannot find any client under your name. We also have no record of the account details, payments, or communications you’ve described.
At this time, there is no evidence that you have ever been a customer of our company or used our product. If you believe this is a misunderstanding, we invite you to contact our support team directly with verifiable details such as your registered email, invoice numbers, or account ID so we can properly investigate.
We are always open to genuine concerns, but we are unable to validate the claims made in this review based on our internal records.
— EFX Leadership
This review makes me sad to write. Scroll down to see my previous, premature glowing review. Year 1 returns were great! Communication was great. Community was active. I did notice some scrubbing of any comments that weren’t favorable but they usually privately addressed concerns via DM. Now? They barely talk with us (an occasional announcement) after silencing the entire community for months when poop hit the fan. They QUIETLY changed the risk and reward expectations AFTER signing up and didn’t bother telling anyone. Originally, Aggressive profile was 5%+ per month average return with a MAX HARD STOP at 35% DD. Now, aggressive REWARD says 3-5% (mine is 1.5%) and risk is 45%. So less reward and more risk while they continued to charge more and more and more. To make things worse, the MYFXbook link for their Octane account that they used to sell to us no longer is active. They apparently don’t even use the bot to run their account anymore. Doesn’t sound good that they don’t use their own product anymore. Since Octane they created 2 other more expensive bots- US02 and XGB. They don’t even market Octane anymore and won’t change everyone over for free if XGB is the superior bot. Look up those on myfxbook. Not performing well for $10k-20k price tag. I 100% truly once believed in the EFX team in the beginning. My previous review was honest and heartfelt at the time but honestly…WAY TOO EARLY to do it. Most bots perform well in first 6 months. But they DM all new customers asking for reviews and we are excited and do it. You can assume that all 5 star reviews are new customers, family and friends and all 1-2 star reviews are after the bots true average performance has kicked in after a year. This is NOT a scam company. I don’t think they set out to lie to people and rip them off. I think money got the best of them (we got a survey asking if we wanted to hear about other investment types/opportunities) and making millions off sales and monthly licensing fees ($97-297/mo) drove the “next big thing” instead of keeping one bot to continuously optimize to current market conditions. As a trader, one of the founders would have told you strategies have to be re-evaluated time to time. Octane does not appear to be optimized or monitored. Just yesterday GOLD was traded which everyone knows is highly volatile. 2 years and gold was never traded before. No warning. No explanation. I had a 4.38 LOT size trade on accounts we were told were micro trades (that trade lost) Many people are stuck over 35% dd (as high as almost 50) and I am personally stuck around 31% (for 9 months now) They will tell you it isn’t a realized loss, which is technically true but what good is balance gain if equity continues to drop and you can’t withdrawal without making those losses realized. They silenced unhappy clients for months, they have ceased the regular communication and EDUCATION they were once known for (and promised would resume back in September) The ONLY PLACE they respond is here at trust pilot because they are trying to save face and reputation. They don’t actually engage with private community much anymore. They constantly upped the price and charge high monthly fees when performance is very poor. My friend that I referred is hoping to escape at break even after 2 years. Many are taking their losses and pulling their funds. We used to have access to the results of all accounts so we could see how everyone was doing. They stopped that when big losses happened and people left. Transparency is gone. Trust is gone. Original sales and marketing materials have been scrubbed. I made a GREAT profit the first year. Second year I gave 75% of that back in losses/DD. Now I’m just HOPING the bot can recover from 30% dd without transferring that into a realized loss so I can take my money and take a break. We have no way of knowing if they are doing anything to make this better. Probably best to STAY AWAY from all EFX bot products. The creators/owners took their money and ran. Disheartening because I thought the owners were better than that. But…check US02 and XGB accounts on myfxbook to see for yourself. OCTANE poor performance. Us02 poor performance. XGB average with new accounts. I fully expect a cookie cutter response here like to every other honest review. Just know, they don’t bother addressing issues in private PAID community. Only where public might see and it hurt their rep.
Reply from EFX Algo2026-01-30
Hi there,
We take feedback seriously, but after carefully reviewing our records, we cannot find any client under your name. We also have no record of the account details, payments, or communications you’ve described.
At this time, there is no evidence that you have ever been a customer of our company or used our product. If you believe this is a misunderstanding, we invite you to contact our support team directly with verifiable details such as your registered email, invoice numbers, or account ID so we can properly investigate.
We are always open to genuine concerns, but we are unable to validate the claims made in this review based on our internal records.
— EFX Team
I've been with EFX Algo for years and wanted to share a bit of perspective.
I get why some people are frustrated right now, long drawdowns are tough, especially if you're newer to automated trading or expecting smooth, steady performance.
This past year has been a challenging market across the board.
What's kept me here is that EFX has always been clear about risk, process, and long term discipline.
They didn't disappear when things got hard and they haven't changed their message just to make people feel better short term.
Automated systems aren't easy emotionally, but that's kind of the point.
They're built to remove emotion, not cater to it. In my opinion, a lot of the negative reviews come from short-term reactions rather than a long-term view.
I am still here because I trust the system, the team behind it, and the way they've handled themselves over the years.
SM
The guys in this company are the greatest to work with. I need a lot of hand holding. They helped me every step of the way. This product is just one other way i am investing in and it is performing above and beyond my expectations. The team is ethical and responsive and that puts me in a positive mindset waking up everyday knowing that i can trust these guys. Excellent experience guys. Thanks. Jim
So far 2 months in I’m up 7.8%, drawdown is at a little over 2%. What I like about XGB is it doesn’t hold positions open longer than a day in most trades. I own EFX octane and it has not performed well since April 2025 when the tariffs went live and still has not recovered. I choose to stay with EFX because I believe in the team and the fact that XGB doesn’t hold positions open much longer than a day is why I made the purchase.
I acquired an EFX XGB bot in the middle of 2025. The bot has performed very well.
And the EFX team is knowledgeable, helpful and very responsive to queries. And commited to your success.
They are a major part of my strategy for financial independece.
Thanks guys!
trying to cancel this and get a refund. non of the phone numbers I have work and no one answers the email address I have.
I've lost over 12000 and they charge me monthly for maintaining this.
Give your money to a 3 year old and let them do what ever because these guys are not the answer.
they say I don't exist, ok,
go to myfxbook user name DukeNukem
I wish I could post that actual data here.
It claims I've gained 14% when actually I've lost over 13,000 dollars and they're still charging me monthly.
No one answers any calls. They're thieves..
DON'T GET THIS.
Reply from EFX Algo2026-01-14
Hi there,
We take feedback seriously, but after carefully reviewing our records, we cannot find any client under your name. We also have no record of the account details, payments, or communications you’ve described.
At this time, there is no evidence that you have ever been a customer of our company or used our product. If you believe this is a misunderstanding, we invite you to contact our support team directly with verifiable details such as your registered email, invoice numbers, or account ID so we can properly investigate.
We are always open to genuine concerns, but we are unable to validate the claims made in this review based on our internal records.
-EFX Team
invested 30k December 2024. after losses of the gains i saw from April 2025 i decided to take matters into my own hands today after trying to contact my sales guy, onboarding guy, and customer support all I got was silence/ignore for the last 10 days and again in the past 72 hours.
HORRIBLE customer service. a 5 min phone call would have probably saved me $8000.00 today since I closed out all of the GBPUSD trades. (my fault for not knowing what the heck i shouldn't be doing) EFX ALGO customer service in my opinion after they have your money is NON EXISTENT.
DONT get involved unless you have some experience with this technology and trade mechanics. I wish this was more favorable but i can't recommend EFX ALGO at this point. DO your due diligence and shop other Algos. SAD that most of the 1-star reviews are RECENT.
UPDATED REBBUTAL to EFX ALGO response to my 1 star review:
This rebuttal from EFX ALGO is nothing more than copy and paste in an attempt to discredit me. I find it fascinating/suspect/misleading they don't seem to have any records of my name and yet month after moth they charge my credit card for my subscription to use their Algorithm. MyfxBook will verify that i have an account and paid EFX ALGO to open the account/ PURCHASE THE LICENCE for $17,800 in 12/2024. i can provide last month's transaction number (to pay for my subscription) if someone wants to challenge me. Don't be misled...I can prove I have done business and continue to do business monthly with EFX ALGO...can they prove that i don't have an account??? Come on EFX ALGO, let's see who can produce verifiable evidence and who can't. your move EFX ALGO. At this point you owe me an apology for defamation, by throwing my testimony on this platform into question.
Reply from EFX Algo2025-12-30
Hi there,
We take feedback seriously, but after carefully reviewing our records, we cannot find any client under your name. We also have no record of the account details, payments, or communications you’ve described.
At this time, there is no evidence that you have ever been a customer of our company or used our product. If you believe this is a misunderstanding, we invite you to contact our support team directly with verifiable details such as your registered email, invoice numbers, or account ID so we can properly investigate.
We are always open to genuine concerns, but we are unable to validate the claims made in this review based on our internal records.
- EFX Team
