About EasyKeys.com
Data updated- Website
- easykeys.com
- Category
- Home Services
- Location
- United States · Charlotte
- Status
- Unclaimed
- Last 12 months
- 115 reviews
- Replies to negative
- 70% (23/33)
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Is EasyKeys.com legit?
EasyKeys.com (easykeys.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is good. 81% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 70% of negative reviews; 115 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Great service the company gets right on…
Great service the company gets right on the order thanks for what you do.
Highly recommend this service!!
Their website made my key replacement very easy, and it's an excellent fit! Highly recommend!
You sent me 4 keys identical All don’t work. Get rid of A I
You sent me 4 keys identical. I
Reply from EasyKeys.com2025-09-02
Hello, Thank you for letting us know. We are disappointed to hear the reshipment did not resolve the issue. We have passed the photos of your original along to our production manager and will have another set shipped out today. Regards, Easykeys Team
Very helpful and flexible
Easy keys was great
Easy keys was great! The first key did not work but they sent a second promptly a no cost and it got my large steel file cabinet open! Great service thank you
Easykey was able to make key for my garage door!s for my…
Easykey was able to make keys for my Overhead Door brand of garage door. I was unable to get them made elsewhere. Thanks!
Unusual in today's world
Unusual in today's world, but they always answer their phone. Always helpful, kind and pleasant.
Professionalism
Expeditency
fast and easy
It actually worked
It actually worked without any filing. It also appears to be a quality made produck
Easy to work with very polite easy to…
Easy to work with very polite easy to understand
3 stars because customers service when…
3 stars because customers service when I called for the problems with my order was handled efficiently and great butttttt…. My first order didn’t include the lock and missing key…. Then my next order only got the lock and no keys …. Smh
Reply from EasyKeys.com2025-08-26
We appreciate your feedback regarding customer service. We're sorry to hear about the issues with your orders not having the complete set. We are reshipping the additional keys today for you. We'll also review this internally to ensure this doesn't happen again. Regards, Easykeys Team
The keys didn’t work and I wanted to…
I'm changing my review to 5 stars. The keys didn’t work and I wanted to return them for a refund and they said they didn’t want them back and I made a mistake and thought they didn't refund my money but I noticed my credit card was refunded. Great business.
Reply from EasyKeys.com2025-08-27
We’re very sorry that the keys did not work with your lock and any inconvenience this has caused you. A full refund was issued on August 18, 2025. If you are not seeing it reflected in your account, please allow a few more business days for your bank or card provider to process it, as timelines can vary. Please reach out to our customer service team at 877-839-5397 if you’d like us to provide a transaction confirmation for your refund. Regards, Easykeys Team
Customer satisfaction
When the code I requested was backordered, they gave me the option to wait or let them substitute. I chose to wait a couple of extra weeks, but I appreciate their offer in case I needed the locks sooner.
Wrong keys sent three times with no…
Wrong keys sent three times with no solution. Full refund issued.
Reply from EasyKeys.com2025-08-26
We apologize that a resolution could not be found for the keys that did not work. After reviewing your order, we confirmed that our team attempted to troubleshoot the issue; however, the reshipped keys were not compatible with your lock. As a result, a full refund has been issued. We sincerely appreciate your feedback and will review our processes to help prevent similar issues in the future. Regards, Easykeys Team
The entire process from start to finish…
The entire process from start to finish was user friendly and very efficient. Products were received very quickly. Thank you
Great customer service
Great customer service. Easy peezee
Fast- Easy and they know what to do!
Fast- Easy and willing to help and ensure as a client you are 100% satisfied! My first set did not fit, I notified Easy keys, and immediately they began to work on an alternative. The new set arrived quickly and it worked as it should. They were communicative, courteous and had my best interest at heart. Thank you kindly!!