Eayon Hair (eayonhair.com) has a 4.5 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 87% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Not received the package yet but I have high hopes
Not received the package yet but I have high hopes. Good customer service quick response as well very friendly customer service.
Reply from Eayon Hair2026-06-22
Thank you for your kind words! We're so glad to hear that you've had a positive experience with our customer service team so far.
We truly appreciate your patience and trust in us. Please rest assured that your package is on its way, and we're confident it will meet your expectations.
If you need any updates on the tracking or have any questions, feel free to reach out anytime—we're always here to help!
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AS · 1 review · Experienced 2026-05-22 ·
★★★★★
Horrible experience!!
Horrible experience!!! Do not buy from this company. I am about to report them to the consumer department in the US. They sent me hair that had mold and I returned it the same day. They have not returned my money and instead are sending me emails asking for reviews. It’s been over three and half weeks now. Frauds!!!
Reply from Eayon Hair2026-06-22
We are truly devastated to read your message, and we sincerely apologize for the distressing experience you've had. This is absolutely not the level of service we strive to provide, and we completely understand your frustration.
First and foremost, we want to assure you that your concern is being taken very seriously. Mold on hair products is completely unacceptable, and we are deeply sorry that you received a defective item. We also acknowledge that the delay in your refund is well beyond our standard processing time, and we fully understand why you feel let down.
We have located your order and are currently investigating what went wrong with both the quality check and the refund process. Please rest assured, we are not ignoring your case.
I cannot thank Rose enough for her outstanding customer service! I placed my order on 6/13, and the tracking information showed that my package wouldn’t arrive until Friday, 6/19 at 10 PM. Since I had an important hair appointment on Thursday 6/18, I reached out through WhatsApp hoping there might be something that could be done.
To my surprise, Rose responded quickly and was able to expedite my shipment even after it had already left the facility. I honestly didn’t think that was possible! Thanks to her help, my package arrived today; days earlier than expected.
Rose went above and beyond to assist me, and her professionalism, responsiveness, and willingness to help made all the difference. Eayon Hair is lucky to have someone like her on their team. Thank you again, Rose, for making sure I received my order in time. I truly appreciate you!
Reply from Eayon Hair2026-06-17
Thank you so much for sharing your experience! We're truly touched by your kind words.
We're incredibly proud to have Rose on our team. She always goes the extra mile to make sure our customers are taken care of, and we're so glad she could get your package to you ahead of time.
Your appreciation means a lot to us, and we'll be sure to pass along your thanks to Rose personally.
We look forward to serving you again soon!
X
Xania Mona · 1 review · Experienced 2026-06-15 ·
★★★★★
Good customer service and thoughtful
Good customer service and thoughtful, If there's a problem they are concerned and helpful with solving the issue.
Reply from Eayon Hair2026-06-22
Thank you so much for your kind words! We're truly grateful for your trust and understanding.
Our team always does our best to support our customers, and it means the world to us to know that you've felt cared for. Whenever an issue comes up, we see it as our responsibility—and our honor—to help resolve it as quickly and thoughtfully as possible.
Your feedback encourages us to keep improving. We look forward to serving you again in the future!
R
Rahel · 1 review · Experienced 2026-06-15 ·
★★★★★
100% positive experience
only made absolute positive experiences with eayonhair.com! great quality products, amazing and helpful customer service, fast delivery! <3
Reply from Eayon Hair2026-06-17
Thank you so much for your kind words! We're thrilled to hear you had a 100% positive experience with us.
It means a lot to know you love our products, appreciated our service, and enjoyed fast delivery. Your satisfaction is what we work for every day!
We truly hope to see you again soon. If you ever need anything, we're always here to help.
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Imani Elexus · 1 review · Experienced 2026-05-28 ·
★★★★★
Not only do I love the hair but it…
Not only do I love the hair but it arrived really fast, just in time! They’re also very communicative and helpful.
Reply from Eayon Hair2026-06-11
Thanks a lot for your lovely review! So glad the hair arrived on time and you're happy with our service. 😊
Excellent customer service. I needed my shipment expedited. Eayon responded within a few hours on a Sunday night and expedited my order. Communication with Luna at Eayon was very pleasant. Also love the high quality of the product.
Reply from Eayon Hair2026-06-11
Thank you so much for your kind words! It was our pleasure to help expedite your order. Glad you're satisfied with both our service and product quality. Looking forward to serving you again!
I don’t like this hair for boho. It’s cute, but it feels like it’s not human. I dyed it jet black, and it feels like low quality.
I recommend YG Wigs for boho hair. I should’ve reordered from them. 😖
Delivery and communication 10/10
Hair quality 3/10
Reply from Eayon Hair2026-06-11
Sorry to hear you're disappointed with the hair. We totally get your feedback about the texture and color quality. We'll take your thoughts seriously. Hope you find perfect boho hair next time!
The customer service was excellent. The responses were timely. I received my hair in 3 days and I absolutely love it. Eayon hair is the best!!
Reply from Eayon Hair2026-06-08
Thank you so much for your sweet words! So glad you received the hair quickly and love it 😍
L
Leah H · 1 review · Experienced 2026-06-05 ·
★★★★★
Water wave crochet 22in
I ordered 4 packs of the 22inch water wave crochet and have installed it twice now! Love this hair and its quality so much, been rocking with Eayon hair for 3 years now and I will never switch up! Great customer service and super fast shipping. The hair bleaches and dyes very well too, I dyed it blue 🧜♀️🥰🪼🩵🏝️
Reply from Eayon Hair2026-06-08
Really appreciate your long-term trust! Happy this hair works perfectly for you and takes dye wonderfully. Enjoy your gorgeous style!
I choose wrong hair pattern. And texted number on site immediately. And a response was sent. That the pattern I wanted. Was switched and shipped. Thank you so much.
Reply from Eayon Hair2026-06-08
You're very welcome! Glad we could get the right hair pattern to you promptly. Hope you love it 😊
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Ora Harris · 2 reviews · Experienced 2026-06-05 ·
★★★★★
Rose - Exceptional Customer Service
I’m a frequent customer of Eayon crochet hair & my last order didn’t meet my expectations, basically a bad batch. I alerted Eayon & Rose immediately emailed me back and fixed the issue, no hassle just exceptional customer service!
Reply from Eayon Hair2026-06-08
It means a lot to us to have your continued patronage. We always strive to deliver great products and service. Feel free to reach out anytime if you need help!
April Johnson · 1 review · Experienced 2026-06-01 ·
★★★★★
ABOVE & BEYOND
Luna at Eayon went ABOVE & BEYOND to make sure my order was shipped quickly!!! The customer service at Eayon is next level and never disappoints…and the hair is absolutely THE BEST!! Eayon doesn’t miss!! 👌🏾💕💕💕
Reply from Eayon Hair2026-06-05
Thank you so much for your lovely feedback! It means a lot to our whole team. We’re thrilled Luna’s dedicated service and our hair products exceeded your expectations. We will keep maintaining top-tier service and premium hair quality, looking forward to your next purchase soon! 💖
impression and good quality Always. Eayonhair.com are the best.
Reply from Eayon Hair2026-06-05
Appreciate your nice comment! We’ll stick to great quality all the time 💖
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Nicole · 2 reviews · Experienced 2026-06-03 ·
★★★★★
It started with super fast shipping and…
It started with super fast shipping and then the quality of the hair is amazing! I love this hair and the company 🥰
Reply from Eayon Hair2026-06-05
Thank you so much for your sweet words! Super fast dispatch and premium hair quality are always what we strive for. So happy you fall in love with our hair and brand, can’t wait to serve you again soon 🥰
H
Honey · 3 reviews · Experienced 2026-06-04 ·
★★★★★
Satisfied Customer❤️
Amazing hair and amazing service. Fast shipping. Can't wait to install😍🥰❤️
Reply from Eayon Hair2026-06-05
Thanks tons for your wonderful compliment! Hope you have an awesome install experience, can’t wait to see your gorgeous hairstyle pics ❤️😍
I purchased Body Wave crotchet hair to do my miracle knots. Delivery was great, customer service awesome. The hair is super soft and very easy to work with. The threads aren’t too long and blend well. Let me tell you about the quality…SUPERB! AMAZING! I wore the braids for over 2 months, washed my hair several times, swam in the ocean, never wore a bonnet (slept in a bun) - and they looked as great as the day I got them. Zero shedding unless I mishandled them. I also heat styled them a couple times after washing with zero issues. Takedown of the braids was cake - I washed, conditioned and dried after takedown and the bundles look brand new. I’m about to order another pack to put them right back in. Honestly, this is the first time I’ve been able to reuse human hair after braids.
Reply from Eayon Hair2026-06-05
Thank you endlessly for such a detailed and heartfelt review! We’re overjoyed our Body Wave crochet hair exceeded all your expectations. It makes us proud to hear the hair held up wonderfully through ocean swimming, repeated washes, heat styling and two months of wear with barely any shedding, plus it restores like new after takedown for reuse. Your real-life wearing feedback means everything to us! Can’t wait for your new order and your next stunning hairstyle ❤️
