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Travel & Vacation

Edestinos

28 reviews

3.428 reviews
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About Edestinos

Data updated
Website
edestinos.com.mx
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Replies to negative
60% (6/10)
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Is Edestinos legit?

Edestinos (edestinos.com.mx) has a 3.4 out of 5 rating on OK.one, based on 28 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 36% give 1 star; The business has replied to 60% of negative reviews. Last updated 2026-08-10.

What people say

s
sergio · 1 review · Experienced 2024-05-08 ·

todo good con la atencion

R
Rafael Velasquez · 7 reviews · Experienced 2024-03-23 ·

Flight canceled, no reimbursement

Bought a ticket through Edestinos CDMX-London with Aeromexico. The airlines oversold the flight and cancel my flight. Aeromexico instructed Edestinos to reimburse the money after almost two months no reimbursement. Avoid at all costs, spend the extra few hundred dollars and buy from the airline, at least they will give you your money back.

D
Dr. B · 14 reviews · Experienced 2023-09-10 ·

Complete scam site

Complete scam site! They show up on Google Flights as the lowest airfare. You'll go to their website and the flight you want is showing up as the lowest cost on the web. But when you enter your credit card information, BAM! Your airfare will update to be much HIGHER than any other site on the internet, by adding scam fees like "boarding fee". Don't waste your time with this site. (Post response comment): Gotta love the way they respond with "you can contact us". Why would I want or need to? They need prove they're not a scam site by fixing it. I won't be holding my breath.

Reply from Edestinos2023-09-13

Hola, Bennett Jacoby. Lamentamos lo sucedido para entender más, su solicitud puede ponerse en contacto con nosotros a través del formulario de contacto: https://www.edestinos.com.pe/acerca-de-nosotros/contacto eligiendo la categoría y el tema adecuados. Si desea comunicarse con nosotros, puede llamar a la siguiente línea telefónica: 52 5585263231 disponible de lunes a viernes. Recibimos llamadas de 8:00 am a 4:00 pm hora central. Un cordial saludo, eDestinos.

J
Juan pablo Ortiz Khoury · 4 reviews · Experienced 2022-12-31 ·

Fraude son los mismos que travelgenio y travel2be

Edestinos es lo que era travelgenio y travel2be son unos rateros. Fraude total.

Reply from Edestinos2023-09-11

Hola, Juan pablo Ortiz Khoury. Lamentamos lo sucedido para entender más, su solicitud puede ponerse en contacto con nosotros a través del formulario de contacto: https://www.edestinos.com.pe/acerca-de-nosotros/contacto eligiendo la categoría y el tema adecuados. Si desea comunicarse con nosotros, puede llamar a la siguiente línea telefónica: 52 5585263231 disponible de lunes a viernes. Recibimos llamadas de 8:00 am a 4:00 pm hora central. Un cordial saludo, eDestinos.

L
Luis Carlo Montero Saavedra · 2 reviews · Experienced 2023-05-11 ·

Bastante amigable.

Reply from Edestinos2023-05-15

Hola, Luis Carlo Montero Saavedra Gracias por su opinión, la apreciamos de verdad. Saludos cordiales, eDestinos.

G
Gerard Kelly · 1 review · Experienced 2023-05-05 ·

Canadian Going Home

Booking was fast and easy online.

Reply from Edestinos2023-05-05

Hi, Gerard Kelly. Thanks for her feedback, we really appreciate it. Best regards, eSky.

K
Kamil · 3 reviews · Experienced 2023-04-27 ·

Amazing thank you so much !!!

Reply from Edestinos2023-04-28

Hola, Kamil. Gracias por su opinión, la apreciamos de verdad. Saludos cordiales, eDestinos.

C
Christine · 1 review · Experienced 2023-02-20 ·

easy reservation process

easy reservation process. helpful people to talk with for personal inquiry

Reply from Edestinos2023-02-22

Hello, thank you for using our website and for appreciating our work. Best regards, eDestinos.

M
Mike Griffis · 1 review · Experienced 2023-01-14 ·

PORTLAND

EASY QUICK GOOD PRICE

Reply from Edestinos2023-01-18

Hello, thank you for appreciating our work. Best regards, eDestinos.

L
Luis Manuel Guerra Garduño · 2 reviews · Experienced 2022-12-10 ·

User friendly

Reply from Edestinos2022-12-12

Hello, thank you for using our website and for appreciating our work. Best regards, eDestinos.

D
Deb · 2 reviews · Experienced 2022-11-26 ·

It was easy to buy the ticket, buy I hope customer service has improved, I am little shaky buying tickets here.

It was easy to buy the ticket, however the problem before When I also got another ticket that I needed to change the dates, I contacted edestinos and nothing happened, no phone to call, online requests nobody answers, I just had to lost my ticket, I hope this time I will not need to do any changes, otherwise I will be screwed. This company is a big risk.

Reply from Edestinos2022-11-28

Hello, Deb! We would like to apologise for any problem with our services. We always trying to make the best, and our clients satisfaction is the most important for us. If you have any problem, please contact us via our contact form https://www.edestinos.com/acerca-de-nosotros/contacto. Select the options tab, including the reservation number, name and surname and a brief description of the problem. We will take care described problem and contact with you as soon as possible. Best regards, eDestinos.

L
Luis · 1 review ·

Todo estubo facil y rapido

Reply from Edestinos2022-07-25

¡Hola, Luis! Gracias por su opinión, la apreciamos de verdad. Saludos cordiales, eDestinos.

D
Dorys Garcia-Hand · 3 reviews ·

Horrible Please do not buy tickets with…

Horrible Please do not buy tickets with them, they stole my money of two tickets, they canceled the flight not reimbursed, not answering phone, They lied by e mails when they replied. Horrible please do not deserve even 0 in the scale of reviews.

Reply from Edestinos2022-05-13

Gracias por tus comentarios; cada comentario es importante para nosotros. Trabajamos constantemente para mejorar nuestro sitio web y los comentarios de los clientes son de vital importancia para este proceso. Saludos cordiales, eDestinos

I
Irene · 2 reviews ·

Facil de navegar

Reply from Edestinos2022-04-08

Gracias por compartir tus opiniones. Estamos encantados de que aprecies nuestra aplicación móvil y valoramos tu apoyo continuo. Saludos cordiales, eDestinos

S
Sayuri Santamaria · 1 review ·

Horrible

Horrible! DO NOT USE EDestinos.... we ended buying another whole new ticket because eDestinos never did the reservation with spirit 😒 we had the worst night sleeping at the airport until the next day because there were no flight available for the same day. There is no way to contact them... I want my refund.... I'll not stop until this people pay.

M
Martin G. · 2 reviews ·

Excelente pagina

J
JUDITH · 3 reviews ·

WORST SERVICE IN MY LIFE

WORST SERVICE IN MY LIFE. I DID NOT RECEIVE A RESERVATION IN MY EMAIL. NO WAY TO CONTACT THEM. IT IS SCAM!!!!

D
Dennis · 1 review ·

The booking went well it's my Spanish…

The booking went well it's my Spanish that is bad. How do I reserve seats or is it first on select their seats.

F
Fred Schreiber · 3 reviews ·

NEVER use EDestinos again!!!

I made a reservation for Viva Aerobus. My credit card was charged by EDestinos $52 (which I assume was their ticketing fee) and I received an email with the flight information and tickets were pending payment. Never received the tickets. Airline told me the reservation was canceled but did not know by whom. EDestinos never contacted us that the reservation was canceled and their booking fee was not taken off my credit card. Essentially I was charged their booking fee and I never received airline tickets, never notified that my reservation was canceled. Of course I asked my credit card company to take the $52 booking fee off my credit card. Oh and there is no way to contact EDestinos. Their phone hangs up automatically. Could not find a way to email them.

K
Krishan Arora · 1 review ·

Excellent and quickly Service

Excellent and quickly Service Thanks