Beatrice was so very helpful and so…
Beatrice was so very helpful and so nice. She helped and told me things I didn’t know about banking. So very thankful for her help.
EECU Credit Union (eecu.org) has a 4.6 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 88% of reviews are 4 stars or higher and 6% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Beatrice was so very helpful and so nice. She helped and told me things I didn’t know about banking. So very thankful for her help.
Ms Choi at the north Richland hills branch was amazing! Customer service was top notch. Great experience with updating accounts, adding a high yield savings and a jumbo CD.
What a wonderful experience I had. I can’t express how wonderful the associate was that helped me.
Timely service and kind professionalism. Personal attitude.
Yvette Molina did a fantastic job with the entire process! She was kind, polite and very professional. She was available to answer the questions i had and made sure that I had a complete and thorough understanding of the loan process. She was a delight and made my experience there at EECU amazing. I can tell shes a hard worker that takes pride in her job. A model employee for customer satisfaction.
Makenzie at theWeatherford Park Ave location was so helpful arranging for me to pickup my dept card. I appreciate all she did for me. Thanks again Makenzie
Recently secured an auto loan thru EECU. Had some questions about the service and ancillary benefits of credit unions and how to best make additional payments etc. called today and Sophia answered all my questions and was very helpful!
We truly appreciate the customer service we receive at our EECU in Burleson TX. We have worked with them for 8 years and are pleased to point out that each member we encounter on our visits is friendly, knowledgeable, and willing to take time to answer our questions. Thank you!
Mario's manners was so perfect I consider him a part of the Bank family 😂 lol he is very good 💯 percent and kind my location is stock yards north side branch on 28th Street downtown Fort Worth close to Main Street. I'm Val Biegon and Mario is a keeper. I also want to thank Myra for being the BEST Bank manager Period she is the best. I remember her when she was a teller lol I knew she would be Manager one day. I'm very grateful and proud 🦚 of her.
They listen and ask the right questions!! We have done business with them on several occasions. The people are nice and Informative. They are what people look for when doing business!! Thanks EECU
I appreciate the member that helped me with my vehicle but I wish I was able to get the security loan to help me really make sure my finances be with you guys cuz I've been with you so long but I know I have to work it down it wasn't that high but that's only reason why I gave it three stars I just needed more help and understanding but I guess I can only pick one battle in the secure loan right now wasn't one of them
Experience was great! Andy was great! Very friendly and was just basically looking out for me..I felt very comfortable thru the whole process.. if I ever need to come back, he will be the associate I will want to speak with. Other than that EECU has always been great for me!!
So easy. Great customer service. Couldn't be more pleased. I even did better than what was advertised!
Thank you for your positive rating on your recent experience with EECU. Your opinion is valued greatly as we strive to provide great service to all of our members. We look forward to seeing you again. Regards, EECU
Linda was great helping me and very nice personality
Thank you for your positive rating on your recent experience with EECU. Your opinion is valued greatly as we strive to provide great service to all of our members. We look forward to seeing you again. Regards, EECU
Overall, my experience was efficient, and I enjoyed the experience. However, the area of improvement could have been with the first step. The young lady that assisted me was kind but lacked warmth and connection. I do, however, appreciate her hard work and communication with me. I would suggest that agents are able to receive text to support their clients.
The personal banker helped me get a CD and a money market account set up. He was very helpful! Thanks for everything!
Thank you for your positive rating on your recent experience with EECU. Your opinion is valued greatly as we strive to provide great service to all of our members. We look forward to seeing you again. Regards, EECU
Easy online experience for setting up a CD
Thank you for your positive rating on your recent experience with EECU. Your opinion is valued greatly as we strive to provide great service to all of our members. We look forward to seeing you again. Regards, EECU
The credit union was able to provide a good interest rate on an Auto loan. The loan was processed rapidly and I was able to purchase a SUV.
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