eFinancial Life Insurance (efinancial.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 100 of them were added in the last 12 months. Last updated 2026-08-11.
Imelda Interino was very warm, empathetic and understanding my frustration with the issue I was experiencing with another company, which I appreciated her careful listening and handling of my situation and concerns. And she solved the issue. Now I can rest at ease in a better place. Imelda was transparent in explaining to me all my options in a timely manner not rushing me on any account. Now I can handle my business concerning this other Company. Thank you for a wonderful and productive experience all in one night. Yes I will recommend this company to my family and friends. Great customer care.
I like the price range for my policy but I don't like the fact that my insurance certificate was not sent to me yet. Also, it took a long time to hear from my agent.
L
Lisa · 2 reviews · Verified · Experienced 2026-06-12 ·
★★★★★
I currently have a term plan the will…
I currently have a term plan the will mature in 8 years. I need to obtain coverage beyond that . The agent made it simple!
I loved speaking with Ryan to set up my policy. He was very kind and knowledgeable. He listened! We set up automatic payments.
Not sure what happened but for some reason I was contacted that my payment was not accepted by my bank! I went on your sight and filled out everything again. I STILL HAVE NOT RECEIVED A COPY OF MY POLICY AS PROMISED.
Please get it out to me ASAP!
Judy Fisher
The woman that I talked to was very kind and very helpful she had explained to me all my options and it made my decision easy her name, Shaleese Gregg’s ( I think) I felt so relieved when I got done talking to her if you would I think she needs a pat on the back and a raise!!!
G
Gary · 1 review · Verified · Experienced 2026-05-22 ·
★★★★★
The first person I talked to was helpful but did not return and of my phone messages.
The first agent I talked with, I believe his name was Kendall Mallet first introduced me to American Amicable. That was it. I called him 3 times and left messages which he never responded to. I was contacted from your office but did not ask to talk with another representative thinking that I Kendall would respond to my messages. That did not happen so I contacted your office and was referred to Carl who was very helpful and got the policy accepted. Excited to be with American Amicable.
J
Jamie Williams · 1 review · Experienced 2026-05-21 ·
★★★★★
Ms.Estella Brown was very helpful and…
Ms.Estella Brown was very helpful and didn't hesitate in calling me back when I had email her, her work experience is very on point, she deserves a raise also, she knows her job and does it well also. Me and my Wife loves how she treated us with everything. Continue doing a great job Ms.Brown.
M
Mary-Ellen Miller · 2 reviews · Experienced 2026-05-21 ·
★★★★★
Customer Service
Inna Dalid took the time to understand my exact needs, answered all of my questions and got the policy I needed, completing everything on line. Excellent customer service! It was worth the time!
J
J.Houfek · 1 review · Experienced 2026-05-20 ·
★★★★★
Dylan Bishop was my agent today and he…
Dylan Bishop was my agent today and he was very knowledgeable, answered all my questions and gave me further information that I wasn't knowledgeable in and explained things easily so that i could understand. He made me feel and be really happy about my decisions I finally made today for my loved ones in the event of my passing now I have at least some piece of mind knowing that with Dylan's knowledgeable I made the right choices for me and my family! Thank you so much Dylan!
G
Griselda Smith · 1 review · Experienced 2026-05-13 ·
★★★★★
Great experience with this life insurance company.
Good evening I am so glad that I found this insurance company. I started speaking with Dean a pleasant and humble person and a great sense of humor, and very helpful thank you Dean👏👏👏
Emily... I really nice lady, she really worked with me I am so grateful. And delighted to have spoke evening. professionalism and on top of things really made my day.👏👏👏 I informed her that I would put you guys on Facebook and that’s exactly what I did. I’m gonna continue to spread the word. I am very grateful for everything that you both have done for me Outstanding job to Dean and Emily.💯💯💯👏👏👏👍👍👍!! thank you again.
Sincerely,
Griselda Smith
