eForms (eforms.com) has a 4.6 out of 5 rating on OK.one, based on 69 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 33% of negative reviews. Last updated 2026-08-10.
I used the free 7-day trial and I used it for a few days and I was automatically billed afterward, but had the fortunate and surprising experience of being refunded my money when I contacted them!
Reply from eForms2026-07-16
We're pleased we could resolve your concern and provide a positive outcome. Our team is always happy to review individual situations and assist whenever possible. Thank you for sharing your experience, and being an eForms customer.
Forms were easy. Customer service was friendly, professional & helpful. I highly recommend this
Reply from eForms2026-07-28
Thank you for the wonderful recommendation, Alverna! We're delighted to hear the forms were easy to use and that our customer service team provided friendly, professional, and helpful support. Your recommendation means a great deal to us, and we truly appreciate your feedback!
Thank you for your wonderful review, Amanda! We're so glad you had a positive experience with our customer service and found the website simple to use. We appreciate your support and look forward to helping you again in the future.
Sebastian was so helpful and was able to issue a refund as I forgot to cancel my trial. So thankful! Very friendly and helpful customer service.
Reply from eForms2026-07-16
Thank you for your feedback, Alyssa! We'll be sure to share your kind words with Sebastian. Thank you for your feedback, and we're happy we could help!
I needed to custom make some legal documents, but I had difficulty navigating their site to find out how. So I sent them an email. The answered promptly with the exact information I needed. And I'm a fuddy duddy old finding the internet more confusing every day. eForms is top notch.
Reply from eForms2026-07-16
We're delighted to hear our team was able to point you in the right direction. Making the process as straightforward as possible is important to us, and we're glad our prompt support helped you find exactly what you needed. Thank you for your thoughtful feedback!
Steffan was professional, proficient and very kind and patient. I would say he is even better than 5 stars!!!
(This is the 3rd time a review has been requested. Is this a glitch within your system?)
Reply from eForms2026-07-16
We're delighted to hear Steffan made such a positive impression. We'll be sure to pass along your wonderful feedback. Thank you for taking the time to leave a review!
The level of service is phenomenal and the service was very quick to get my issue resolved.
Reply from eForms2026-07-16
Thank you for leaving a review, Fabienne! Hearing that our team delivered exceptional service and resolved your issue so quickly is incredibly rewarding. We truly appreciate your support!
J
Jacob美国 · 1 review · Experienced 2026-07-13 ·
★★★★★
Advertised as a free service
Advertised as a free service. Spent 30 minutes filling out the form, click finish and THEY WANT TO CHARGE YOU!!!
They don't tell you about any free blank forms or that you will be charged prior to completing their forms.
Google needs to remove them from FREE form services.
Reply from eForms2026-07-16
Thank you for your review. If our form-creating service is used to create a form, it requires an active subscription or purchase to download the form.
Users may download state-compliant forms directly from the corresponding form page in Adobe PDF, Microsoft Word, or ODT format without creating an account or providing any payment information, completely free of charge.
Customers who choose to use our online form-filling software are electing an optional premium service. The associated pricing and subscription terms are clearly disclosed throughout the checkout process, on our pricing page, and within our Terms of Use before any purchase is completed. Additionally, new subscribers to our Monthly Subscription Plan receive a no-obligation 7-Day Free Trial, while still retaining the option to download blank form templates at no cost.
Because we have been unable to verify that this individual used our services, and the review does not accurately represent our products, pricing, or customer experience, we respectfully request that it be removed.
Setting up the contract was fairly easy, printing it required some technical assistance.
Reply from eForms2026-07-16
We're glad creating your contract was a straightforward experience. It's also great to hear our team was able to assist with the printing process and get everything sorted out. Thank you for your feedback!
Your platform was relatively easy to use but I called after I used your site to confirm that I would not be charged for anything as I used the site only once
It's difficult to trust sites to do the right thing
I will be reviewing my credit card statement.
But I was able to print what I needed
Thank you
Reply from eForms2026-07-16
We're glad our platform helped you obtain the document you needed. Thank you for choosing eForms.
We appreciate your 5-star review Mary! Efficiency is what we aim for, so it's great to know the process was both quick and hassle-free for you. Thanks for choosing eForms!
If you have a business and need a resource providing a variety of products, it is excellent. For a single document, it can be overwhelming and difficult to navigate upon completing a document and make the $99 payment.
Reply from eForms2026-07-16
We appreciate your feedback. It's great to know our extensive document library is valuable, and we also recognize that first-time or one-time users may prefer a more streamlined experience. Thank you for your insights, as they help us identify opportunities to make the platform even easier to navigate.
Your kind words mean a great deal to us. Knowing you found our team timely, knowledgeable, and trustworthy is exactly the standard we strive to uphold. Thank you for your confidence in our service!
Its so easy nowadays to go online and find what you need but you never know what could happen...you take a risk...but with E form you are in a peace of mind...thanks again for your kind support...!!!
Reply from eForms2026-07-16
We’re happy to hear that, Micky! Our goal is to provide a secure, reliable experience along with helpful support whenever it's needed. We thank you for being an eForms customer.
It is a great service to have especially in the CPA/tax world where at any point you need a form or an agreement to meet your client's needs.
Reply from eForms2026-07-16
We're honored to be a trusted resource for professionals. It's wonderful to hear our forms help support your clients' needs, and we appreciate you taking the time to share your experience!