Evergreen Credit Union (egcu.org) has a 4.8 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 27 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
K
Ken · 1 review · Verified · Experienced 2024-04-20 ·
★★★★★
Security
I called the Evergreen's Portland location on Saturday, 04.20.2024. It seemed a log in change had been made which asked if I were an adult. The posting was done by Cloudflare.
The potential for a possible scam or worse gave me pause before answering. The 'authentication' (I guess) somehow gave sufficient proof so I was then able to log into my account.
I also had a rather minor request to edit the names on specific accounts.
My call was taken by Danielle and together we were able to address and resolve.
Having employees who feel professional yet personable service are critical in securing confidence in both Evergreen and their employees.
Your mission and mine were met by Danielle.
Reply from Evergreen Credit Union2024-05-06
Hi Ken,
Thank you for sharing you Evergreen Experience with us! We're happy to see that Danielle helped answer your questions. As always, please let us know if you have any questions about your account.
Best,
Emma
Evergreen CU
L
Lisa A Barry · 1 review · Verified · Experienced 2023-12-21 ·
★★★★★
Efficiency
The woman in the office to the left as you enter the bank (Julie?) helped us as she could see that the tellers were busy. She invited us into her office and helped us with a kind and professional manner. Always a warm and welcoming experience at the South Portland branch. We are excited about the new branch in Scarborough opening.
Reply from Evergreen Credit Union2024-01-02
Thank you, Lisa! We're happy you had a great experience at our South Portland branch. We're very excited to open our Scarborough branch!
Best,
Emma
Evergreen CU
J
John and Rose Duran · 1 review · Verified · Experienced 2023-11-21 ·
★★★★★
We found Judy Brochu to be sincerely…
We found Judy Brochu to be sincerely warm and friendly. Anyone can read a script but Judy was obviously doing more than that.
She was knowledgeable and patient and took our information and passed it on by email to the correct department. A few days later the outcome that we requested showed up on our Consolidation Loan.
Thank you, Judy.
John and Rose Duran
Reply from Evergreen Credit Union2023-12-26
Hi John and Rose,
Thank you for sharing your experience with us! We're glad Judy helped you with your loan needs.
Best,
Emma
Evergreen CU
A
Alan · 1 review · Experienced 2023-09-22 ·
★★★★★
Excellent Service from Cassandra Hanson
Great experience with Cassandra Hanson and a lease to used-car loan. These can be complicated, starting with the lease lienholder. Cassandra made it easy. Also, I would like to include Isiah, who I initially contacted, and he gave me some good tips on getting the loan process started.
Evergreen has had a great team since its humble beginnings in South Portland and looking forward to the new branch opening in Scarborough.
Reply from Evergreen Credit Union2023-09-25
Hi Alan,
Thank you for leaving a review with us. We're excited to see Scarborough open as well, and see our already amazing team get even bigger and better!
Best,
Emma P.
Evergreen Credit Union
