Good Customer Service
Easy and fast.
Reply from Electronic Express2026-06-03
Thank you for the feedback!
About Electronic Express
Data updated- Website
- electronicexpress.com
- Category
- Electronics & Technology
- Location
- United States · Nashville
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 85% (40/47)
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Is Electronic Express legit?
Electronic Express (electronicexpress.com) has a 4.0 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 85% of negative reviews. Last updated 2026-08-10.
What people say
Easy to Navigate-Good Experience
Quick, efficient service!
Reply from Electronic Express2026-06-03
Thank you for the feedback!
No issues; good price; fast shipping…
Shopping experience was without any issues and / or discrepancies. Fast shipping. Items arrived as described and they were at a great price.
Reply from Electronic Express2026-06-03
Thank you for the feedback on your online order!
RECEIVED TV BY UPS
RECEIVED TV BY UPS. OPENED BOX AND NO REMOTE CAME WITH SHIPMENT. CALLED STORE AND THEY WOULD NOT SEND ME A REMOTE.
Reply from Electronic Express2026-06-01
Thank you for the feedback. Your review has been forwarded to our customer service team.
Great experience
Great experience. Arrived when expected and in excellent condition. Washer works great.
Reply from Electronic Express2026-05-28
Thank you for the feedback on your washer order! Enjoy your new washer!
Very impressed and satisfied with Electronic Express
The delivery driver was incredibly friendly and placed the product exactly where I wanted it to be located; all I had to do was unbox and plug it in. The product also arrived in a timely manner, and the person helping me arrange the delivery time was friendly and helpful. I would use Electronic Express again in the future solely based off these two people, but the price of the freezer was also the best price I could find.
Reply from Electronic Express2026-05-28
Thank you for the feedback on our delivery team's performance!
No Problems at all
The delivery team were quick and professional Very easy to deal with
Reply from Electronic Express2026-05-28
Thank you for the feedback on our delivery team's performance.
Purchase of Samsung Dryer
Tonya at Columbia store was very helpful. We got a good sale. The delivery came when expected and help was courteous and installed promptly.
Reply from Electronic Express2026-05-28
Thank you for the feedback on our associate's performance!
Everything went smoothly from start (…
Everything went smoothly from start ( purchasing) to finish. Delivery team was great
Reply from Electronic Express2026-05-28
Thank you for the feedback on your order and delivery!
Super helpful
Super helpful, very knowledgeable, very friendly. Went out of there way to help me with all my needs. Thank you so much!
Reply from Electronic Express2026-05-28
Thank you for the feedback on our Huntsville store's performance!
Electronic Express got everything…
Electronic Express got everything correct. From placing the order, confirmation, updates and instillation exceeded my expectation. The Electronic Express model is on all business schools should study on how to provide exceptional service.
Reply from Electronic Express2026-05-28
Thank you for the feedback on our performance!
The Best
I give Electronic express five stars for shipping quickly, price, quality of product, and having options.Definitly looking forward to buying again from you all. Thank you.
Reply from Electronic Express2026-05-28
Thank you for the feedback on our performance!
Used unit
Used unit. Bent frame, controls. Delivery left it on sidewalk in rain.
Reply from Electronic Express2026-05-28
Thank you for the feedback. Please contact our customer service so they can work on a solution.
great selection of products
had discontinued yeti color!
Reply from Electronic Express2026-05-28
Thank you for the review!
Online Pickup is Slower than Shopping In-Store
I purchased a product online because I was in a hurry and just wanted to pick it up and go. I waited until I received the email notification that my order was ready for pickup, then went to the store. When I arrived no one greeted me, and when I told the employee at the counter that I was picking up an online purchase, they didn't know where to look. They had to find another employee who had to go find the product on the shelf first, then scan my ID. I would have been able to save more time walking in and finding the product on my own as a normal in-store purchase.
Reply from Electronic Express2026-05-22
Thank you for the detailed feedback on your experience with our BOPIS proceedure. Your review has been forwarded to the store manager to review. We apologize for the inconvenience!
Great Experience
Great Price! Fast and free shipping to FL! Excellent all around...
Reply from Electronic Express2026-05-22
Thank you for the feedback!
Absolutely perfect every way…
Absolutely perfect every way imaginable. Good price on the washing machine, next day delivery, and professional and friendly installation!
Reply from Electronic Express2026-05-21
Thank you for the feedback on your washing machine purchase!
Friendly delivery personnel
Reply from Electronic Express2026-05-21
Thank you for the feedback!
Another happy Customer
A great price on the TV I purchased with excellent communication from the company and fast shipping and a perfect product upon arrival so I am very pleased with my experience! Purchase with confidence!
Reply from Electronic Express2026-05-21
Thank you for the feedback on our performance. Enjoy your new TV!
Excellent service
Professionalism
Reply from Electronic Express2026-05-21
Thank you for the feedback!