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Electronics & Technology

Electronic Express

201 reviews

4.0201 reviews
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About Electronic Express

Data updated
Website
electronicexpress.com
Category
Electronics & Technology
Location
United States · Nashville
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
85% (40/47)
Do you own Electronic Express? Claim this profile for free and start replying to reviews.
615-259-2031[email protected]electronicexpress.com

Is Electronic Express legit?

Electronic Express (electronicexpress.com) has a 4.0 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 85% of negative reviews. Last updated 2026-08-10.

What people say

K
Kelly美国 · Verified · Experienced 2026-07-13 ·

I purchased an open box Samsung low…

I purchased an open box Samsung low profile microwave and then the store couldn't find it. They should've sold me a new one at the price I paid for the open box one due to their incompetence.

Reply from Electronic Express2026-07-21

Thank you for the feedback. Your review has been forwarded to management.

S
Steven A美国 · Verified · Experienced 2026-07-13 ·

Lowest price, FAST delivery

We urgently needed a replacement refrigerator with specific requirements and EE was able to deliver next day - all with a lower price point than the major players!

Reply from Electronic Express2026-07-21

Thank you for the feedback on our product & delivery availability!

D
Daniel美国 · Verified · Experienced 2026-06-28 ·

I ordered a GE Ultra 2.0 Nugget Ice…

I ordered a GE Ultra 2.0 Nugget Ice Maker because I live 2 hours from Nashville where it was in stock. Tracking showed it leaving there and going to nearby Lebanon. They shipped via Amazon/USPS and my tracking ended there. The real problem is the product says Team Lift on the box. Rural carriers aren't covered if they injure their back lifting it solo even though it was maybe 50lbs tops. So I was left a note to come pick it up at the Post Office. I went there and they couldn't find it, so I returned the following day and finally got it. Took 9 days total and tracking still has it in Lebanon, TN. I should have driven the 4 hours there and back instead of getting it shipped. Electronic Express should have known to use UPS or FedEx, not USPS for this item.

Reply from Electronic Express2026-07-21

Thank you for the detailed feedback on your order. Your review has been forwarded to the member of management in charge of determining which carrier a product requires for seemless delivery. Thank you

N
Nathan美国 · Verified · Experienced 2026-07-04 ·

Until now I don’t receive my order

Until now I don’t receive my order. Status never change.

Reply from Electronic Express2026-07-21

Sorry about the delayed response to your review. I am forwarding this review to our customer service manager to determine where your order is.

B
Barbara美国 · Verified · Experienced 2026-07-10 ·

slow delivery

It should not take 10 days via USPS to get a microSD card! I still don't have the card.

Reply from Electronic Express2026-07-21

Sorry about the delayed response to your review. I am forwarding this review to our customer service manager to determine where your SD card is.

G
Gerard美国 · Verified · Experienced 2026-07-06 ·

Electronic Express is an exceptional online business …

This was my first buying experience with Electronic Express. I live in New Hampshire and we purchased an 85 inch TCL TV for our son in Georgia so we were concerned about everything going smoothly and this extra large TV being delivered undamaged. Electronic Express is an honest online retailer. We experienced a flawless transaction; excellent communications exceptional customer service, the shipping company did an outstanding job. The 85 inch TCL TV was delivered undamaged and on time. The delivery crew was courteous and very helpful in getting this huge TV into the house. Once unboxed and set in place the TV looks great and performs as advertised. I highly recommend Electronics Express and will definitely use them again if the opportunity presents itself.

Reply from Electronic Express2026-07-16

Thank you for the detailed feedback on your TV order!

J
Joshua Bunzel美国 · Experienced 2026-07-16 ·

I ordered a tv from them to have…

I ordered a tv from them to have shipped to my house on the other side of the country. I expected it to be a delivery that required a signature, and as I've done in the past, I either sign the slip or have it help at a customer service center (not an access point) for me to pick up. For whatever reason, Electronic Express put extreme restrictions on the delivery (adult signature required) which means that I cannot leave a signature for it and I cannot pick it up anywhere. On top of that, UPS will only deliver during the day (between 11 and 4) so there is no physical possibility for me to receive the package. UPS said to call the ship (Electronic Express) to remove the restrictions so it can be help somewhere, called them, they won't. So basically I paid for a TV, that was shipped all the way across the country even though there was never a humanly possible way for it to ever be delivered. And Electronic Express made it very clear they won't do anything about it.