Electronic Express (electronicexpress.com) has a 4.0 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 85% of negative reviews. Last updated 2026-08-10.
I love that it is assembled in USA. I alre
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Shipped me a defective item, and would do nothing at all to make it right. Strap was broken, spoke with two extremely rude customer service people who refused any sort of compromise. The second one finally relented with a 10% off if I purchased a new cooler that minute, but could not guarantee same issue wouldn’t occur. No option for overnight shipping even though I needed the cooler for breastmilk for a flight and they had put me in a bad spot with shipping the defective item. Terrible experience, will never buy from them again.
Thank you for the feedback. We apologize that you recieved a defective product. While we understand your frustration, the margin we have on this product doesn't cover the resolutions you would have preferred beyond providing you a 10% discount on your next order.
Bought tv from website paid and within 3-4 days it was here simple as that no problems 💯👍👍
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Their delivery was fast and very professional. And their prices are the lowest you can get in Knoxville. Why even go anywhere else?!
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Great product, fast delivery, and excellent service!
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The product (a washer) was delivered in tip top shape and the driver was very helpful with getting it in the house. They were also running late that day due to having some truck issues but were very communicative and kept us updated all day as to the status of the delivery.
Thank you for the feedback on your washer delivery!
Not only did I have to wait a week for shipping, but when I finally received the TV it was horribly cracked across the entire screen. It looked as though it had been cracked before it was even put into the box. The packaging seemed sufficient to prevent damage. Instead of quickly replacing the merchandise and picking up the old TV at the same time, I have to wait for them to schedule to pick up the old TV then they have to process a refund, then I just have to buy another one. I was told this process would take 7 to 10 bus. days. This is absolutely insane, and now I will be purchasing the TV elsewhere. Also, Costco has the same TV for $360 less. Furthermore, I have already waited 3 days, and still haven't received an email to confirm the return or a call to pick up the merchandise. So who knows how long this process will actually take. I'm so mad, I will tell everyone not to purchase from here.
Thank you for the detailed feedback on your TV purchase. We apologize for the inconvenience. Your review has been forwarded to the appropriate member of management.
Honestly all was GREAT until delivery. The delivery guys were not the most service oriented. They left without letting my wife know and did not have the fridge in the correct location. When I got home we turned it into location and noticed a small dent on the front.
Thank you for the feedback on your delivery. Your review has been forwarded to the appropriate department manager.
DOES NOT RETURN EMAILS ABOUT QUESTIONS ABOUT CERTAIN POLICIES! I have exclusively purchased both of the last 2 tvs I bought from E.E. I had just bought one for $1300 and seen the same tv for $400 cheaper on amazon and best buy. They say they will price match or give you the difference if you find the product cheaper. They purposely did NOT reply back to me until AFTER the 30 days were up! STAY AWAY! Looks like I will be going to best buy from now on!
We replied to your inquiry three hours after you posted it on June 24th.
I purchased a ROKU TV and also a two year warranty. I have found no paperwork or any info as how I register for the warranty. I emailed the company to ask this question and used the email provided to me when I made the purchase. I have received no answer. I received the TV quickly which is working fine, but no response to my question. EDIT---I don't know what is going on with this company. I received a response to this review that asked me to edit it after reading the attached info about my warranty that is contained in their email, there is no email with info about warranty and no attachment with the email they sent me. I just what info about the two year warranty that I have already been paid for......where is it, Ihave found nothing, no info, no attachment! And I have no idea whether or not the warranty I paid for is in place or how to register for it. What attachemnt....I can't find an attachment on this email....WHAT ARE YOU TALKING ABOUT, I SEE NOOOOO ATTACHMENT!!!!!!!!!!!!
Thank you for the review. I have emailed you some details on your warranty to the email attached to this review. We apologize for the inconvenience.
The perfect ordering experience. Online, great refrigerator and deal, extremely fast delivery with excellent crew.
Thank you for the feedback on your refrigerator!
Thank you for the feedback.
Weren’t sure how this would turn out since I wasn’t familiar with the company or service. We ordered a great fridge. Had it delivered. Absolutely no issues at all. I would recommend this place.
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Great communication and customer service. I was called and informed when my delivery time changed. I was called all the way up to the moment of delivery. Everyone was so nice.
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My order was placed 1 week ago and it's status is still listed as "Processing".
Thank you for the feedback. Your review has been forwarded to our customer service lead to look into the issue.
Exactly as described! Thank you
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The sales process was great this time around. The purchase was very easy and the delivery was quick and easy and the price was the best around!
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I ordered a highly sought after camera from them twice through a website called GreenToe.com and both ordered got canceled after weeks of waiting, with no explanation. I reached out to their customer service team e-mail and they always say they'll get back to me but they never did. They also said that I'd be put on a waiting list for the camera and be the first one to get it, but that never happened - instead of being put on the list, I received an e-mail that my order was canceled. I don't understand why they charged my card, made me wait, then refunded me out of nowhere when the order was still supposed to be valid. I'd be wary of ordering products from them since they're not reliable.
Thank you for the detailed feedback on your order. Your order was cancelled because the orders for that model outstripped the number we could order at that price.
I ordered a TV off the website and it had a manufacturer defect. They quickly came and swapped the TV out for me. It was extremely hassle free. One bit of constructive criticism my replacement was delayed an hr on delivery but they waited 15 min before it was supposed to be delivered to let me know.
Thank you for the detailed feedback on your TV delivery and exchange experience!
201 reviews matching