Electronic Express

Delivery was quick!

Best deal I could find on the tv I…

Best deal I could find on the tv I wanted

Not only have only have I received no…

Not only have only have I received no updates on the ticket to look into were my order is I've also not gotten said item or been offered a refund this is crazy to send me a write us a review email I don't know what y'all expected me to put as the review

Management was great

Management was great! Item was out of stock except for the display. Gave me a really good deal as a new customer.

Long service and Late Delivery

The customer service was good when I first ordered. They got me scheduled early for delivery and provided me numbers to call if i needed help. However, when on the day of delivery, the order came very late around 9pm and the whole day I tried to call customer service. At one point I was on hold for 30 minutes before calling a different number. Glad I got my order, I just wished it came in the time frame it was set to come.

Speed Queen Washer

Excellent service!

I’ve always had great experiences…

I’ve always had great experiences ordering from electronic express. Any problems are handled correctly and fast. I have always received my order in a timely manner and would highly recommend them to anyone

Ordered on line

Ordered on line, stuff was here in two days. Could not have gone better.

Mattress return

They did an excellent job of scheduling an immediate pickup of the mattress.

Great customer service

We were having issues with our television we purchased online. My husband took back into the Electronic Express Decatur store. The manager worked with him to correct but it was an issue with software update. He gave him another tv. Once we made it home, we had the same issue. He took the time to walk us through the factory reset. He was super kind and patient. The tv worked perfectly after the reset.

My order didn't come complete

My order didn't come complete, my computer did not come with a power cord. So I had to drive over an hour to find and get one.

Speed Queen is the basic standard

Speed Queen is the basic standard that all appliances should adhere to. Thank you to all of your employees for their support and focus on your mission in having the best available appliances for the consumer. My last washer was an Amana which I bought at Lowes and it only lasted 2 years and 5 months. May each of your employees have a very Blessed year!!! The delivery crew were awesome!

Super easy process

Super easy process! Delivery was quick, even though I live pretty far from the closest store. My delivery service guys were AWESOME! Super friendly and helpful!

Great price and quick delivery

Product was good

Product was good, price excellent and refund for 2nd piece that was unavailable was almost immediate and customer service concerning that was prompt, courteous and moved seamlessly through everything.

BUYER BEWARE: No "hassle-free returns" and uncooperative customer service

BUYER BEWARE: Electronic Express charges an astronomical 25% restocking fee on projectors, even if the item is 100% factory-sealed, unopened, and well within their 30-day return window. I purchased an Optoma projector for $950. When I tried to return it completely untouched and unopened, I was told they would deduct nearly $240 (+ shipping) right off the top of my refund just to take back a sealed box. Their customer service refused to waive the fee or offer any flexibility, completely ignoring the fact that the exact same item is available elsewhere for significantly less ($761 currently on Amazon), and $75 less on their own website! Their policy essentially traps your money. If you are buying home theater equipment, do yourself a favor and buy from Amazon or a retailer with fair return policies. I will never buy from Electronic Express again!

Jason is the best

Jason is the best. Great service, great prices, what else you need?

bad horrible experience

It was amazing

Easy purchase of 65” LG OLED TV online

Easy purchase of 65” LG OLED TV online. Picked up at local store!