About Elevate Styles
Data updated- Website
- elevatestyles.com
- Category
- Beauty & Well-being
- Location
- United States · Atlantic City
- Status
- Unclaimed
- Last 12 months
- 68 reviews
- Replies to negative
- 88% (69/78)
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Is Elevate Styles legit?
Elevate Styles (elevatestyles.com) has a 3.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 58% rate it 4 stars or higher while 33% give 1 star; The business has replied to 88% of negative reviews; 68 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Quick and easy order
Quick and easy order! Thanks!
I never got the order it was canceled
I never got the order it was canceled, not by me but they got 4 stars because they refunded the money back really fast, I appreciated that very much.
Thank you for shipping way before…
Thank you for shipping way before expected. Great deals and the first shop to have the newest products before anyone else!
Customer service was good decent…
Customer service was good decent response time
Great Customer Service
Hands down the best customer service I've experienced in a LONG time. Far too often companies are nonchalant or even rude to customers when they have questions about their order. I was confused about the timeline for delivery on an order I placed and Elevate Styles answered my questions promptly and with professionalism. I will most definitely be ordering from them from now on!
Reply from Elevate Styles2024-03-04
We are delighted to inform you that the Outre HD Melted Hairline Swirlista Swirl 104, a newly released item, was scheduled for shipment on March 4th, just before your purchase. You can expect tracking information shortly. We sincerely hope you'll enjoy this exclusive, never-before-released unit.
Very responsive and great quality.
I like that everything came on time I…
I like that everything came on time I like the way it was packaged I didn't like that one of the items I ordered was in stock but besides that I give the thumbs up.
It came so fast
It came so fast! I can’t wait to order more
Promised delivery time not met
Promised delivery time not met. Awful service
I get good deals and shipping is on…
I get good deals and shipping is on point considering I live in a rural area. Great company Great prices. My go to online wig shop.
My order was canceled.
Never received my order
Reply from Elevate Styles2024-02-27
Good morning! Thanks for bringing this to our attention. This is set to ship out today. Thanks for holding on.
Still no update and no tracking for my…
Still no update and no tracking for my item
Good experience
Good product
Good product, quick and good service. Ten out of ten I will try again
Package still not delivered.
Reply from Elevate Styles2024-02-26
We regret to inform you that we are unable to send the item to the provided address. As it is a university address, it requires a more precise formatting. Please kindly send an email to [email protected] with the university-format address so that we can ensure successful delivery and prevent any potential return due to undeliverability. Thank you for your cooperation.
More like 4.5 ordered from them twice so far
Have ordered from them twice so far (waiting on the 2nd order). Haven't worn the wigs yet but items arrived in good condition. Large variety of styles to choose from, happy to see they ship to Canada, which is awesome! Decent sales and you get good discounts too. 0.5 stars off - shipping to Canada (understandably) takes longer but I couldn't really track the items prope rly as I don't see a link provided in my tracking notification. That being said I had to send a msg and a link was provided by customer service in email so I'd ultimately give them 4.5 stars! Am spreading the word bc I know some people don't know they ship to Canada. Thank you Elevate Styles!
i am happy when your company deliver MY orderSd
so far i am happy .... i will keep checking to see each week what is pretty\\THANKS THE STYLES ARE GREAT
Horrible Customer Service
They are horrible at customer service. They DON'T answer the phone and they charge the customer for returns, even though we have NO WAY of knowing if we'll like the merchandise (other than what we see on their site.) They also charge a 20% restocking fee! To restock their own merchandise. I would NOT recommend this website for wig, hair or hair product purchases.
Reply from Elevate Styles2024-02-22
Thank you for bringing your concerns to our attention. We deeply regret that your experience with our customer service did not meet your expectations. We apologize for any inconvenience caused. Regarding our return policy, we strive to be transparent and fair with all our customers. Our policy, including the restocking fee, is in place to help us maintain low costs and continue offering competitive prices on our merchandise. We understand the importance of providing clear information to our customers about our policies, and we will review our communication to ensure it reflects this commitment. We value your feedback and take it seriously as we continuously work to improve our services. If there is anything specific we can assist you with or if you have further concerns, please do not hesitate to contact us directly. Here is a link to our refund policy page as well. https://www.elevatestyles.com/policies/refund-policy How do I make a return? https://elevatestyles.returnscenter.com/ We carefully evaluate returned items to determine refund eligibility. Please note that a 20% restocking fee, and possibly a higher fee based on item condition, will apply. Original shipping costs are non-refundable. Items must be brand-new, unworn, uncut, and unaltered, with all original packaging. Returns are not accepted after 14 days from receipt.