Elevate Styles

Hello Corina, The transit time is usually 2-3 days sorry that is taking longer than expected. Here is the latest tracking number. https://www.ups.com/track?HTMLVersion=5.0&Requester=NES&AgreeToTermsAndConditions=yes&loc=en_US&tracknum=1ZF128K90319356189/trackdetails Last Updated: 03/28/2024 1:08 P.M. EST Shipment DetailsShipment DetailsShipment ProgressShipment Progress You’ve Got the Details You’re seeing what customer service agents would share with you. If you need more support, use the Virtual Assistant. To change your delivery, use UPS My Choice or contact your shipper. Times shown are in Local Time ChangeTime Zone 03/27/2024 10:25 A.M. On the Way Departed from Facility Horsham, PA, United States 03/26/2024 10:10 P.M. Arrived at Facility Horsham, PA, United States 03/26/2024 8:37 P.M. Departed from Facility Pleasantville, NJ, United States 03/26/2024 6:49 P.M. We have your package Pleasantville, NJ, United States 03/26/2024 10:44 A.M. Label Created Shipper created a label, UPS has not received the package yet. United States

This package looks lost by the UPS. We can refund or reship if the tracking number does not update after 5 business days. 03/22/2024 10:35 A.M. On the Way Package transferred to post office 03/22/2024 7:33 A.M. Processing at UPS Facility Doraville, GA, United States 03/22/2024 5:22 A.M. Arrived at Facility Doraville, GA, United States 03/22/2024 4:46 A.M. Departed from Facility Atlanta, GA, United States 03/21/2024 5:45 P.M. Arrived at Facility Atlanta, GA, United States 03/21/2024 7:31 A.M. Departed from Facility Richmond, VA, United States 03/21/2024 7:17 A.M. Arrived at Facility Richmond, VA, United States 03/21/2024 3:00 A.M. Departed from Facility Lawnside, NJ, United States 03/20/2024 8:37 P.M. Arrived at Facility Lawnside, NJ, United States 03/20/2024 7:38 P.M. Departed from Facility Pleasantville, NJ, United States 03/20/2024 6:56 P.M. We have your package Pleasantville, NJ, United States 03/20/2024 7:09 A.M. Label Created Shipper created a label, UPS has not received the package yet. United States https://www.ups.com/track?HTMLVersion=5.0&Requester=NES&AgreeToTermsAndConditions=yes&loc=en_US&tracknum=1Z906A60YW82780926/trackdetails

I hope this message finds you well. I wanted to inform you that unfortunately, the Wenny WIG Its a Wig Premium Synthetic Wig Wenny - HM427 is currently out of stock. As a result, we have processed a refund for this particular item. We sincerely apologize for any inconvenience this may have caused. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out to us. Your satisfaction is important to us, and we appreciate your understanding in this matter.

Hello, We appreciate your feedback. We would like to clarify our process to help set accurate expectations: Shipping Timelines: While many companies use automated drop-shipping, we operate our own high-volume fulfillment center. Our standard processing time is 1–3 business days to ensure order accuracy before a package is handed to the carrier. Product Accuracy: We sell 100% authentic brands (Outre, Sensationnel, etc.). Because wigs are styled for professional photography, we always recommend fluffing or finger-styling your unit out of the box to achieve the look shown on the model. Fulfillment Guarantee: We stand by every order we ship. If you feel the item received is incorrect, we have a clear return process to assist you. We are a verified, long-standing business committed to quality. For help with a return or to track a current order, please message the Inbox on our Home Page. Best regards, The Elevate Styles Team

Hello Zelphia, You will be receiving one shipment today and you will receive another shipment on Saturday. Thank you for your patience. Tracking Number: 9400116901642486927296 Copy Add to Informed Delivery Expected Delivery on THURSDAY 21 March 2024 between 10:30am and 2:30pm Your item is out for delivery on March 21, 2024 at 6:10 am in SIMPSONVILLE, SC 29680. Get More Out of USPS Tracking: USPS Tracking Plus® Delivered Out for Delivery Out for Delivery, Expected Delivery Between 10:30am and 2:30pm SIMPSONVILLE, SC 29680 March 21, 2024, 6:10 am Arrived at Post Office SIMPSONVILLE, SC 29680 March 21, 2024, 5:20 am Arrived at USPS Facility SIMPSONVILLE, SC 29681 March 21, 2024, 3:07 am Departed USPS Regional Facility GREENVILLE SC DISTRIBUTION CENTER March 21, 2024, 2:47 am Arrived at USPS Regional Facility GREENVILLE SC DISTRIBUTION CENTER March 20, 2024, 9:21 pm Departed USPS Regional Facility PHILADELPHIA PA DISTRIBUTION CENTER March 20, 2024, 5:58 am Arrived at USPS Regional Facility SOUTH JERSEY NJ DISTRIBUTION CENTER March 19, 2024, 7:11 am Arrived at USPS Regional Facility PHILADELPHIA PA DISTRIBUTION CENTER March 19, 2024, 6:19 am Departed USPS Regional Facility SOUTH JERSEY NJ DISTRIBUTION CENTER March 19, 2024, 5:32 am Arrived at USPS Regional Origin Facility SOUTH JERSEY NJ DISTRIBUTION CENTER March 18, 2024, 11:48 pm Accepted at USPS Regional Facility SOUTH JERSEY NJ DISTRIBUTION CENTER March 18, 2024, 10:48 pm Shipping Label Created, USPS Awaiting Item ATLANTIC CITY, NJ 08401 March 18, 2024, 3:43 pm

Hello, We wanted to inform you that we had to cancel the original label for your shipment as we were out of stock on the Outre MyTresses 100% Unprocessed Gold Label Natural Straight 3 Bundle Set + 13 x 4 HD Closure - 10” 12” 14” / NATURAL BLACK. The new label will be generated, and your order will be shipped out on Thursday, as mentioned in our correspondence on PayPal. You can expect to receive your package on Saturday, along with the updated label. Thank you for your understanding and patience.

This is not back ordered. Here is the tracking number. https://www.ups.com/track?HTMLVersion=5.0&Requester=NES&AgreeToTermsAndConditions=yes&loc=en_US&tracknum=1Z906A60YW51456504/trackdetails

Hello Wanda, Well open a case with the USPS. Here is the lastest. 9405516901642486924076 Copy Add to Informed Delivery Latest Update Your package will arrive later than expected, but is still on its way. It is currently in transit to the next facility. Get More Out of USPS Tracking: USPS Tracking Plus® Delivered Out for Delivery Preparing for Delivery Moving Through Network In Transit to Next Facility, Arriving Late March 16, 2024 Arrived at USPS Regional Destination Facility NEW YORK NY DISTRIBUTION CENTER March 15, 2024, 2:28 pm Arrived at USPS Regional Origin Facility PHILADELPHIA PA NETWORK DISTRIBUTION CENTER March 14, 2024, 2:33 am Accepted at USPS Origin Facility ATLANTIC CITY, NJ 08401 March 14, 2024, 1:18 am Shipping Label Created, USPS Awaiting Item ATLANTIC CITY, NJ 08401 March 13, 2024, 11:36 am