Prompt delivery
Prompt delivery - exactly what I ordered.
About Ellie Belle
Data updated- Website
- elliebelle.com
- Category
- Shopping & Fashion
- Location
- United States · Eden Prairie
- Status
- Unclaimed
- Last 12 months
- 27 reviews
- Replies to negative
- 67% (8/12)
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Is Ellie Belle legit?
Ellie Belle (elliebelle.com) has a 4.1 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 77% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 67% of negative reviews; 27 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
i was not told i would have to pay a…
i was not told i would have to pay a 200 US Dollar tariff in order for DHL to deliver my order That was never disclosed at time of purchase and obviously increased the price of the purchase by 200 dollars !!!
Went searching for a YSL bag I’ve…
Went searching for a YSL bag I’ve wanted for a while now. When I saw the price I was a bit hesitant… however!! After reading other reviews I decided to buy the bag. They shipped it quickly. They packaged it beautifully and it’s authentic and perfect. I love it so very much! And when I had questions, Katy Anderson from customer service answered them. I am extremely happy with my purchase and entire process. HIGHLY RECOMMEND. BUY THE BAG 😉
Love my purse it’s cute
Great Experience
First time purchasing from Ellie Belle, and my experience was great. Secured packaging and fast shipping. Happy customer.
Great prices and fast shipping
Great prices and fast shipping. Will definitely buy from this retailer again.
product not accessible
Great online shop!
Item arrived promptly and excellently packed
My beautiful jumper was superbly and safely packed, arriving in perfect condition in far flung Melbourne. Just one small criticism: I made an enquiry to Elliebelle whilst the item was in transit, but I received no reply. I will definitely buy from this company again, a nearly flawless experience.
Didn’t get question answered
Didn’t get question answered - where is my package! I have a time crunch and frustrating not knowing
Reply from Ellie Belle2025-07-01
Hi Nancy, Thank you for your feedback, and we're sorry to hear that your order didn’t arrive as quickly as expected. We understand how frustrating shipping delays can be. We’ve reviewed the tracking details. Unfortunately, it appears there was an unexpected delay with UPS in transit, which was beyond our control. That said, we’re actively monitoring the shipment and are happy to assist further in any way we can. According to the latest update, your package is scheduled to be delivered by Wednesday. Please don’t hesitate to reach out to our Client Services team directly with any questions you may have. Warm regards, The Ellie Belle Team [email protected]
I enjoy shopping with your company good…
I enjoy shopping with your company good product great customer service
great price and fast service
Delivery was great.Orderinh was easy.
Took 3 weeks for item to arrive!
Took 3 weeks for item to arrive! Item is authentic, but took way too to long for delivery. Didn't offer any accommodation for the delay.
I still haven’t received my order 2…
I still haven’t received my order 2 weeks later or any updates on my order.
Reply from Ellie Belle2025-03-12
Hi Luda, Your order was shipped via UPS, and we want to ensure you receive it as soon as possible. We have sent you an email with your tracking details and an update on your shipment. If you haven’t received it, please check your spam folder or reach out to us at [email protected] and we’ll be happy to assist you. Please let us know how we can assist you further. Best regards, Ellie Belle Customer Support
There were some good things
There were some good things, but also a fair share of frustrating moments. I wouldn't say it was terrible, but I expected more.
Great experience with this company
Great experience with this company. Fast shipping and authentic new product. Customer service was very helpful and responsive with all of my questions.
I never received the items in my order
I never received the items in my order, no shipping email or tracking information and never got a response from customer service when I reached out
Great customer service and fast…
Great customer service and fast shipping.
Whoever is running this company
Whoever is running this company, BRAVO!! They know Customer Service. My order was late, and they emailed me updates any chance they could letting me know what was going on. Full transparency. And Sent me a gift for being patient. And I’m blown away! The gift was another bag!!! I have bought by Nordstrom, Bergdoff, Nieman, Saks, Farfetch. Not to mention from the actual brands such as Dior, Saint Laurent and Celine. This company surpassed them all in communication and providing the best service. I will continue to purchase from them and tell my other friends. Thank you Ellie Belle!