Excellent Service
Kind, very accommodating, and gave good advice that gave my dress just the touches I needed.
About Ellie Belle
Data updated- Website
- elliebelle.com
- Category
- Shopping & Fashion
- Location
- United States · Eden Prairie
- Status
- Unclaimed
- Last 12 months
- 27 reviews
- Replies to negative
- 67% (8/12)
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Is Ellie Belle legit?
Ellie Belle (elliebelle.com) has a 4.1 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 77% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 67% of negative reviews; 27 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Positive experience
The Shoes is very beautiful and very comfortable!
Incredibly organized experience
Incredibly organized experience, dresses were pre-selected beforehand. Very mindful of budget and made the whole experience memorable.
Good this is very good
Shoes ordered were delivered super…
Shoes ordered were delivered super quick and just as described.
What a great store
What a great store! I saw they had a bag in stock by Versace that you couldn’t get anywhere anymore. I had questions about it and called their number and they promptly called me back. The bag arrived in pristine condition never even handled or tried on had wrapping on handles and wrapped securely, taken really good care of during shipping.
Amazing customer service thru whatsapp…
Amazing customer service thru whatsapp , it was to the point and solve in less than 3 minutes. Thank you much, very happy!!
They sent me the wrong size Gucci Mule…
They sent me the wrong size Gucci Mule and still haven't sent a refund although I shipped them back same day.
The Best Bridal Experience in Minnesota
I had the best experience at Ellie Belle Bridal with Stephie and her incredible team! Stephie is one of a kind. She's the sweetest, most effortlessly stylish owner, and someone who genuinely cares about her brides. You can feel how much thought and intention she puts into every appointment, not just in the dresses you try on, but in how confident and comfortable you feel wearing them. One of the biggest things that sets Ellie Belle apart is the private, one-on-one experience. You get the entire store to yourself, which makes the appointment feel so personal, relaxed, and special. The team was so encouraging, and took the time to listen to what I was looking for, never rushed, never pushy. Plus, their dress selection is unmatched. They carry designers no other boutiques in Minnesota do, like Rosa Clará and Pollardi, making it the best place to find a truly unique wedding dress. I visited three other bridal shops, and nothing even came close to this experience. I had so much fun & left feeling excited and confident. Every bride deserves an experience like this. Thank you again, Ellie Belle Bridal! 15/10 recommend 🤍
Friendly and courteous staff.
Friendly and courteous staff, meticulously organized items, spotlessly clean spaces, and selectively quality products. I had a wonderful experience. Amazing Bridal Shop!
Very prompt
Very prompt! Thank you.
Great Service
They had the product I needed, were efficient and quick at sending it out. Somehow it went to my old address, probably because I used ApplePay and my address hasn’t been updated there. However the product was forwarded and Ellie Belle kept me informed of where my package was and expected delivery.
Because they solve my problem with…
Because they solve my problem with grace and precise solution
Swift and reliable
Swift and reliable, I love their service
Very satisfied
My coat was delayed in shipping, and the customer service team kept me posted on its status until it was delivered. Beautiful coat and excellent customer service.
Reply from Ellie Belle2025-12-25
Thank you for bringing this to our attention. We understand how frustrating shipping delays can be. Your order was shipped promptly and a confirmation email with FedEx tracking information was sent to your email at the time of shipment. According to FedEx, the package is currently delayed but still in transit and has not been marked as lost. Our Contact Us page lists all ways to reach our team, including [email protected]. We encourage you to contact us directly so we can continue monitoring the delivery and assist you further. — Ellie Belle Client Care
Impressed
Impressed, reliable , efficient and friendly, they’re definitely my go -to from now on🥰
First time shopping wit ellie Belle
First time shopping wit ellie Belle. Heather customer service ..Your calls always answered and request met..
Poor customer service
Unfortunately, Customet service is not client oriented, and unwilling to assist with simple tasks such as item exchange. Given this experience, I will reconsider making any future purchases from your company or recommending it to others.
Reply from Ellie Belle2025-12-22
Hello Ilya, We designed our return and exchange process to be as seamless as possible by offering a self-service portal that allows customers to initiate requests and receive return labels instantly within our 14-day policy window. In this case, the exchange request was submitted nearly a month after delivery, which falls outside of our stated return timeframe. At that point, our system is unable to authorize returns or exchanges. To remain fair and consistent, we apply the same policy to all customers. We’re sorry for the disappointment this caused and appreciate your understanding. If you have any questions, our team is always available to help. The Ellie Belle team.
Communication was fast and great
Communication was fast and great. Details from start to finish of transaction were perfect. Description of item was perfect.
Great boots, great price as described
Great boots for a great price. Shipped quickly and as described.