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Events & Entertainment

epal.gg

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239 reviews

3.2239 reviews
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About epal.gg

Data updated
Website
epal.gg
Category
Events & Entertainment
Location
China
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
100% (101/101)
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About this business

E-Pal is a platform that provides affordable lifestyle services. You can game, chat and order lifestyle services from more than 100,000 ePals on our platform.

Written by the business, not verified by us.

Is epal.gg legit?

epal.gg (epal.gg) has a 3.2 out of 5 rating on OK.one, based on 239 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 39% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service, App. Last updated 2026-10-25.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently mention that the staff are exceptionally kind, welcoming, and always ready to help users out during interactions. Users also find the application very easy to navigate when connecting with fellow gamers and making wonderful new friends. Some reviewers were not happy with the website environment, noting various issues regarding moderation consistency and overall safety concerns. A few people also experienced frustrating barriers when trying to submit applications or deal with support teams during disputes. Others felt that dealing with rules and requirements could sometimes become unnecessarily complicated for newcomers.

Auto-generated from all reviews of this business. For reference only.

What people say

epal is cool

tbh epal changed my life, such cool people, of course earning money is cool, but the people i met are the coolest thing ever hehe

Reply from epal.gg2022-09-08

Thank you for your kind words and being our user. We're so happy to hear that our platform helps. We appreciate your feedback, and we will continue improve the quality of our service and product design. Thank you again for being our user, and we hope you continues to enjoy our services.

Love it

Learned about epal a year ago, thought it was a scam, turned out it wasn't and I am still here. They have to work on a lot of stuff, but they are doing great for now. You can say all you want, but epal is really solid place.

Reply from epal.gg2022-09-08

Thank you for being our longtime user and taking the time to write a review. We're so happy to hear that you like our platform. We appreciate your feedback and all responses will be used to further improve the quality of our service and product design. Thank you again for being our user, and we hope you continues to enjoy our services.

An okay way to earn cash and support gamers

This is a legitimate site to build connections and game with other people. I receive orders while active however if you are not available all day everyday they lower your visability score which is not ideal. I also got perverts asking for disgusting things daily and when you report them you need proof later. The issue with this is they block you and delete the comments. Its great if you can tolerate the grossness and have a lot of spare time. Payouts are legitimate.

Reply from epal.gg2022-09-08

Thank you for being our user and taking the time to write a review. We are terribly sorry for your experience, we are always trying our best to addressed any user concerns. Customer reviews are important to us and we value your response. All responses will be used to further improve the quality of our service and product design. Please contact our 24/7 customer service team on how we may assist you to resolve the issue you have experienced. Sorry for any inconvenience caused and thank you for giving us the opportunity to rectify the matter.

A growing company learning from their mistakes | Great freelance opportunities for users

I've been on this site since the very beginning, both as an e-pal and client. Despite mentioned criticisms, the company has without a doubt come a long way since Day 1. After skimming through these reviews, the majority of the negative ones seem to be from epals and clients who violated the ToS. I just wanted to make my own here to clarify that while there is much to be worked on, the site itself offers amazing freelance opportunities for individuals. I have no doubt that there will continue to be improvements, as they learn from their mistakes and continue to improve their site.

Reply from epal.gg2022-09-08

Thank you for being our longtime user and taking the time to write a review. Customer reviews are important to us and we value your response, thank you for being patient with us! All responses will be used to further improve the quality of our service and product design. Thank you again for being our user, and we hope you continues to enjoy our services.

Telling people to leave positive views…

Telling people to leave positive views to increase their score, the website is appalling for males. Unless you're someone who's boosting a girls score and orders you wont have much of a good time and you are not supported as much. Many members having their orders boosted. Staff notice this and allow it depending on who is the Epal being boosted. Pictures of all kinds being sold and popular girls dislike you if you do not order them. They even like to talk badly behind eachothers back.

Reply from epal.gg2022-09-08

Promoting TrustPilot in our community is allowed and a practice suggested by TrustPilot. We do not offer any incentive for good reviews, and it is 100% up to the users to decide. This is standard practice by everyone. Regarding boosting, we have specific rules during event about this. If you have any questions, you can check out event ruleset.

the e-pal support and service is very…

the e-pal support and service is very inconsistent but the people make the site a lot better !

Reply from epal.gg2022-09-08

Thank you for being our user and taking the time to write a review. Customer reviews are important to us and we value your response. All responses will be used to further improve the quality of our service and product design. Please contact our 24/7 customer service team on how we may assist you to resolve the issue you have experienced. Sorry for any inconvenience caused and thank you for giving us the opportunity to rectify the matter.

I found E-pal on youtube review and…

I found E-pal on youtube review and search some more on social media like tiktok, and followed you guys everywhere So far I realy like it, I'm New, and I'm waiting for approval... I do appreciate the hard work on ppl who start this kind of projects, I wish you the best and I hope you can grow in the future. The app, website, features, interface, colors, so cool, and nice detail on adding a Pet! Love that so much that I named myself Massi Meow Play.

Reply from epal.gg2022-09-08

Thank you for your kind words and being our user. We're so happy to hear that you like our platform. And we appreciate you like the eMeow. All responses will be used to further improve the quality of our service and product design. Thank you again for being our user and support us, we hope you continues to enjoy our services.

Overall a good platform for gamers and…

Overall a good platform for gamers and people in general to browse for people who can help them in many ways, ofcourse not the NSFW way.

Reply from epal.gg2022-09-08

Thank you for your kind words and being our user. We're so happy to hear that you like our platform. We appreciate your feedback and all responses will be used to further improve the quality of our service and product design. Thank you again for being our user, and we hope you continues to enjoy our services.

I love epal

I love epal! Best app ever <3

Reply from epal.gg2022-09-08

Thank you for your kind words and being our user. We're so happy to hear that you like our platform. Thank you again for being our user, and we hope you continues to enjoy our services.

Very good platform

Very good platform, recommended

Reply from epal.gg2022-09-08

Thank you for your kind words and being our user. We're so happy to hear that you like our platform. We appreciate your feedback and we will continue to improve the quality of our service and product design.Thank you again for being our user, and we hope you continues to enjoy our services.

Nice site

Chill site, wish ppl were less creepy tbh but they usually have consequences once reported

Reply from epal.gg2022-09-08

Thank you for your kind words and being our user. We're so happy to hear that you like our platform. We appreciate your feedback, all responses will be used to further improve the quality of our service and product design. Thank you again for being our user, and we hope you continues to enjoy our services.

my experience

I have 3 real life friends on e-pal, we joined together and it was all a good experience.

Reply from epal.gg2022-09-08

Thank you for your kind words and being our user. We're so happy to hear that you like our platform. We appreciate your feedback and we will continue to improve the quality of our service and product design.Thank you again for being our user, and we hope you continues to enjoy our services.

Not bad but could be better in some aspects

So I've been on epal for just over a month, I'm not bashing the delays as I know it can be stressful for them! The people who's paid me to play games with have been awesome! It's such an enjoyable time and it's great memories I made! The staff can be extremely helpful and do try their best! Overall it's a great concept just ignore the trolls and time wasters and you'll enjoy your time! Good luck out there!!

Reply from epal.gg2022-09-08

Thank you for being our user and taking the time to write a review. We're so happy to hear that you like our platform. We appreciate your feedback. Customer reviews are important to us and we value your response. All responses will be used to further improve the quality of our service and product design. Thank you again for being our user, and we hope you continues to enjoy our services.

An awesome site to find new teammates

Reply from epal.gg2022-09-08

Thank you for your kind words and being our user. We're so happy to hear that you like our platform. We appreciate your feedback and we will continue to improve the quality of our service and product design.Thank you again for being our user, and we hope you continues to enjoy our services.

I'm an E-Pal!

I'm an E-Pal on this site and have had mostly good experiences! There are times here and there that a customer can leave you with a not so great experience but in my opinion the good experiences and the people you meet make up for this completely!

Reply from epal.gg2022-09-08

Thank you for being our longtime user and taking the time to write a review. We're so happy to hear that you like our platform. We appreciate your feedback. Customer reviews are important to us and we value your response. All responses will be used to further improve the quality of our service and product design. Thank you again for being our user, and we hope you continues to enjoy our services.

I have been on this site since it was…

I have been on this site since it was called egirl.gg. It was fun at first to get orders then it became slow. I get on sometimes to see messages.. but it’s clients asking for NSFW or inappropriate stuff. I have even blocked 5 accounts recently that all belonged to the same guy. I think they need to listen to the epals and improve the website/security measures. They hold events but only the girls/guys with hundreds of orders will win the events. They even started a streaming event/server to help out small streamers. The bad thing about it? The requirements to join the events or partner with E-Pal are almost impossible/ridiculous for small streamers. Why are there even requirements in the first place? So much for this site for wanting to help it’s epals. It’s sad. I even talk about them on stream but to see it take this route.. yikes.

Reply from epal.gg2022-09-08

Thank you for being our longtime user and taking the time to write a review. We are terribly sorry for your experience, we are always trying our best to addressed any user concerns. Customer reviews are important to us and we value your response. All responses will be used to further improve the quality of our service and product design. Please contact our 24/7 customer service team on how we may assist you to resolve the issue you have experienced. Sorry for any inconvenience caused and thank you for giving us the opportunity to rectify the matter.

Inflated and Toxicity

I don’t know where to start... I’ve been on this site for over 2 years and I’ve spent over a couple grand. It’s useful to a degree for a LFG but interesting and active people are dime a dozen. The Staff on this website never acknowledges the want and needs from the community and it’s a detrimental effect can be seen in a lowering visit base and users. The community is plagued with toxicity and E-girls trying to one up each other. The presence of Faking numbers and reviews is astonishing at its finest. For instant some of the most ordered User review are fake if you go and inspect their history you can find 8000 orders done in 1 day which are faked. They say in Chinese culture to “Show Face” but it doesn't get rid of underlying problems such as Inflated Numbers and Toxic communities are and even Egotistical Staff... Charleton or rigged giveaways!! This is only a small list of problems

Reply from epal.gg2022-09-01

Thank you for being our longtime user and taking the time to write a review. We are terribly sorry for your experience, we are always trying our best to address any user concerns. Customer reviews are important to us and we value your response. All responses will be used to further improve the quality of our service and product design. Please contact our 24/7 customer service team on how we may assist you to resolve the issue you have experienced. Sorry for any inconvenience caused and thank you for giving us the opportunity to rectify the matter.

we needed +1 in league

we needed +1 in league, so we went on epal to find a girl to fill the group. as it turn out, the girl was a much better player than our own ADC and carried us so hard in three games straight. 10/10 would order again

Reply from epal.gg2022-09-08

Thank you for your kind words and being our user. We're so happy to hear that you like our platform. We appreciate your feedback and all responses will be used to further improve the quality of our service and product design. Thank you again for being our user, and we hope you continues to enjoy our services.

Worst site - scam

Worst site! - beware! - scams! You do not make friends in this site. If you want to become an E-pal. It says two business days to review you, but it has taken a week or more for me to get reviewed. Glad I am going to foget this site, because of all the other bad reviews that are recent, which have enlightened me how bad the site is.

Reply from epal.gg2022-08-30

Sorry for the long wait. Our review normally takes 24-72 hours, but due to our huge explosion in popularity, we are getting 10 times of the application than we expected. Our review team is working 24/7 around the clock to solve this issue. Thank you for being patient with us!

Literally used by credit card scammers.

Literally used by credit card scammers. Had my debit card fraudulently used here. Contacted their support team and they were less than helpful. I told them that I contacted my financial institution regarding the fraudulent charge (among several other merchants) and to see if they can help with refunding the fraudulent charge. Their response? "If you believe your card has been fraudulently charged please contact your financial institution." Honestly, I'd never heard about this site previously, and doing some searching I'm wondering if they are purposefully turning a blind eye to fraud on their platform and hoping that they can get away with it. Rest assured I will pursue every legal avenue if needed to reverse the fraudulent charges. edit: I see the response from epal.gg - first, thank you for the reply. But the customer service from this company was not helpful at all. I was only able to get refunded by my bank after going through them and my local police station.

Reply from epal.gg2022-08-30

Hi we understand your concern. But we have a very professional risk management team that works closely with PayPal and banks to ensure all transactions are safe and secure. In the case of fraud, we will make sure the result is fair and square.

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